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Survey of Users’ Willingness to Adopt and Pay for Cybersecurity Training
University of Skövde, School of Informatics. University of Skövde, Informatics Research Environment. (Information Systems)ORCID iD: 0000-0003-2084-9119
University of Skövde, School of Health Sciences. University of Skövde, Digital Health Research (DHEAR). (Research on Citizen Centered Health, University of Skövde (Reacch US))ORCID iD: 0000-0002-0575-4309
University of Skövde, School of Informatics. University of Skövde, Informatics Research Environment. (Information Systems)ORCID iD: 0000-0001-5962-9995
University of Skövde, School of Informatics. University of Skövde, Informatics Research Environment. (Interaction Lab (iLab))
2022 (English)In: Human Aspects of Information Security and Assurance: 16th IFIP WG 11.12 International Symposium, HAISA 2022, Mytilene, Lesbos, Greece, July 6–8, 2022, Proceedings / [ed] Nathan Clarke; Steven Furnell, Cham: Springer Nature Switzerland AG , 2022, p. 14-23Conference paper, Published paper (Refereed)
Abstract [en]

The importance of user behaviour in the cybersecurity domain is widely acknowledged. Users face cyberthreats such as phishing and fraud daily, both at work and in their private use of technology. Using training interventions to improve users’ knowledge, awareness, and behaviour is a widely accepted approach to improving the security posture of users. Research into cybersecurity training has traditionally assumed that users are provided such training as members of an organization. However, users in their private capacity are expected to cater for their own security. This research addresses this gap with a survey where 1437 Swedish adults participated. Willingness to adopt and pay for different cybersecurity training types was measured. The included types were; training delivered to users in a context where the training is of direct relevance, eLearning and game-based training. The participants were most willing to adopt and pay for contextual training, while eLearning was the second most favoured training type. We also measured if willingness to pay and adopt cybersecurity training was impacted by the participant’s worry about various cyber threats. Surprisingly, no meaningful correlation was found, suggesting that something else than worry mediates willingness to adopt and pay for cybersecurity training. 

Place, publisher, year, edition, pages
Cham: Springer Nature Switzerland AG , 2022. p. 14-23
Series
IFIP Advances in Information and Communication Technology (IFIPAICT), ISSN 1868-4238, E-ISSN 1868-422X ; 658
Keywords [en]
Behavioral research, E-learning, Personnel training, Surveys, Adoption, Cyber security, Cyberthreats, Pay, Phishing, Training intervention, User, User behaviors, User knowledge, Willingness, Cybersecurity, Training
National Category
Human Computer Interaction Information Systems, Social aspects
Research subject
Information Systems; Research on Citizen Centered Health, University of Skövde (Reacch US); Interaction Lab (ILAB)
Identifiers
URN: urn:nbn:se:his:diva-21687DOI: 10.1007/978-3-031-12172-2_2ISI: 000885946500002Scopus ID: 2-s2.0-85135010260ISBN: 978-3-031-12171-5 (print)ISBN: 978-3-031-12172-2 (electronic)OAI: oai:DiVA.org:his-21687DiVA, id: diva2:1687641
Conference
16th IFIP WG 11.12 International Symposium, HAISA 2022, Mytilene, Lesbos, Greece, July 6–8, 2022
Note

© 2022, IFIP International Federation for Information Processing.

© 2022 Springer Nature Switzerland AG. Part of Springer Nature.

Available from: 2022-08-16 Created: 2022-08-16 Last updated: 2022-12-01Bibliographically approved

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Kävrestad, JoakimGellerstedt, MartinNohlberg, MarcusRambusch, Jana

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CiteExportLink to record
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Citation style
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