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Effektiv onboarding + medarbetares arbetsprestation = sant?: En kvantitativ studie om onboardingprocessens relation till medarbetares upplevda arbetsprestation
University of Skövde, School of Business.
University of Skövde, School of Business.
2022 (Swedish)Independent thesis Basic level (degree of Bachelor), 15 credits / 22,5 HE creditsStudent thesisAlternative title
Effective onboarding + employee work performance = true? : A quantitative study regarding the onboarding process relation to employees’ perceived work performance (English)
Abstract [sv]

Bakgrund: En onboardingprocess är ett av de första stegen en nyanställd genomgår och berör hur denne socialiseras och introduceras in i en organisation. Det är något alla organisationer arbetar med, däremot finns det stor variation i hur organisationerna väljer att implementera den på ett strategiskt plan. Forskning har visat att en effektiv onboardingprocess kan bidra till flertal positiva effekter exempelvis ökad arbetsprestation. Däremot finns det enbart begränsad forskning som behandlar relationen mellan onboarding och individuell arbetsprestation inom den svenska arbetsmarknaden.

Syfte: Syftet med uppsatsen är att bidra till en ökad förståelse inom området onboarding. Avsikten är även att deskriptivt undersöka och kartlägga relationen mellan en effektiv onboardingprocess och medarbetares individuella arbetsprestation.

Metod: Uppsatsen grundas i en kvantitativ metod i form av en enkätinsamling. Enkäten distribuerades till svenska tjänstemän som arbetat på deras nuvarande arbetsplats i mindre än två år. Insamlade data analyserades därefter utifrån the Four C’s som mäter effektiviteten av en onboardingprocess samt Individual Work Performance Questionnaire som mäter individuell arbetsprestation. Resultaten framställdes med hjälp av korrelationsanalyser samt regressionsanalyser.

Slutsats: Undersökningen visade att det finns en stark korrelation och en hög påverkansgrad mellan onboarding och individuell arbetsprestation. En effektivare onboarding bidrar till att medarbetare presterar bättre på arbetet. Ytterligare analyser av de tre dimensionerna inom individuell arbetsprestation – Task Performance, Contextual Performance och Counter-productive Work Behavior – påvisade samtliga höga korrelationer mellan 0,360 och 0,674. Den totala korrelationen mellan onboarding och individuell arbetsprestation uppgick till 0,739.

Abstract [en]

Background: The onboarding process is one of the first steps a new employee goes through and affects how they are socialized and introduced into the organization. It is something that all organizations work with, there are however great variations as to how the organizations choose to implement them strategically. Research has shown that an effective onboarding process can contribute with beneficial effects such as for example job performance. There is however only a limited amount of research that cover the relation between onboarding and individual work performance in the Swedish work force.

Purpose: The purpose of this paper is to contribute to an increased understanding within the subject of onboarding. Further intentions include to descriptively examine and map out the relation between an effective onboarding and employees’ individual work performance.

Method: This grad paper uses a quantitative method in the shape of a survey. The survey was distributed to Swedish employees’ white-collar workers who have been employed two years or less. Acquired data was then analyzed from the theoretical standpoints of the Four C's that measures the effectiveness of an onboarding process as well as Individual Work Performance Questionnaire, measuring the individual work performance. The results were produced by using Pearsons r as well as a regression analysis.

Conclusion: This study showed a strong correlation and a high affectivity between onboarding and individual work performance. An effective onboarding contributes to employees performing better. Further analysis showed that when individual work performance was divided into its three dimensions – Task Performance, Contextual Performance and Counterproductive Work Behavior – they all showed high correlations between 0,360 and 0,674. The total correlation between onboarding and individual work performance amounted to 0,739.

Place, publisher, year, edition, pages
2022. , p. 58
Keywords [en]
Onboarding, individual work performance, organizational socialization and new employees
Keywords [sv]
Onboarding, individuell arbetsprestation, organisatorisk socialisation och nyanställda
National Category
Work Sciences Business Administration
Identifiers
URN: urn:nbn:se:his:diva-21494OAI: oai:DiVA.org:his-21494DiVA, id: diva2:1679093
Subject / course
Business Administration
Educational program
Human Resources, Organization and Leadership
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Examiners
Available from: 2022-06-30 Created: 2022-06-30 Last updated: 2022-07-01Bibliographically approved

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