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Retaining Knowledge in Smaller Building and Construction Firms
University of Skövde, School of Business. University of Skövde, Enterprises for the Future Research Environment. (Knowledge and Innovation Management (KIM))ORCID iD: 0000-0001-8469-2427
Incipire Consulting, Lindau, Germany.
Reykjavík, University of Iceland, Iceland.
2021 (English)In: Research Anthology on Small Business Strategies for Success and Survival, IGI Global, 2021, Vol. 8, no 3, p. 425-437, article id 1Chapter in book (Refereed)
Abstract [en]

The purpose of this study is to increase our understanding of how SMEs retain critical knowledge. Against the background of the underdeveloped body of knowledge regarding knowledge retention, the authors selected an explorative (qualitative) research approach. More precisely, they conducted semi-structured interviews with organization members (i.e. executive and regular staff) of five Austrian SMEs operating in the building and construction industry. This study provides fresh insights into knowledge retention in SMEs. The findings advance the limited understanding of knowledge retention in general and regarding SMEs. They also contribute to the further development of the study of knowledge management in the building and construction sector. Based on the study's findings the authors derive suitable measures to better manage the process of knowledge retention in SMEs. These measures may be useful for SMEs operating in other industries as well.

Place, publisher, year, edition, pages
IGI Global, 2021. Vol. 8, no 3, p. 425-437, article id 1
Keywords [en]
Knowledge retention, Knowledge loss, Small and medium-sized enterprises (SMEs), Knowledge management, Building and Construction
National Category
Business Administration
Research subject
Knowledge and Innovation Management (KIM)
Identifiers
URN: urn:nbn:se:his:diva-21007DOI: 10.4018/978-1-7998-9155-0.ch021Scopus ID: 2-s2.0-85126155524ISBN: 978-1-7998-9155-0 (print)ISBN: 1-7998-9155-0 (print)ISBN: 978-1-7998-9156-7 (electronic)OAI: oai:DiVA.org:his-21007DiVA, id: diva2:1647246
Note

Information Resources Management Association (USA)

[This article originally appeared in International Journal of Knowledge and Systems Science, © 2017 IGI Global]

Available from: 2022-03-25 Created: 2022-03-25 Last updated: 2022-04-27Bibliographically approved

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Durst, Susanne

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CiteExportLink to record
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