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En sjukhusmottagnings hantering av ledarskap under Covid-19: Med fokus på chefer och medarbetares uppfattning
University of Skövde, School of Business.
University of Skövde, School of Business.
2021 (Swedish)Independent thesis Basic level (degree of Bachelor), 15 credits / 22,5 HE creditsStudent thesisAlternative title
A hospital ward´s management of leadership during Covid-19 (English)
Abstract [sv]

Att vara ledare inom den offentliga sektorn vid en mottagning på ett akutsjukhus mitt under en rådande pandemi skapar svårigheter. Då arbetet måste fortsätta fungera som vanligt i organisationen, trots den stora globala spridningen av Covid-19-viruset. I fokus ligger mottagningens två enhetschefer och deras arbete att leda sin arbetsgrupp för en trygg och säker arbetsplats som också ska vara patientsäkert. Störst fokus i uppsatsen ligger på hur enhetscheferna och medarbetarna arbetade under våren år 2020. Uppsatsen utgår från genomförda intervjuer två enhetscheferna och deras syn på hur det har varit att leda sin arbetsgrupp under en pandemi. Det har även gjorts en enkätundersökning, som syftade till att integrera medarbetarnas syner på ledarskapet då bredden av tillfrågade bidrar till en intressant aspekt i uppsatsen.

Studiens syfte är att få en förståelse kring om ledarskapet förändras under en kris och hur ledarna tillsammans med medarbetarna tar sig an en sådan uppgift. Studien är baserad på kvalitativ och kvantitativ forskningsmetod.

Resultatet av studien visar att enhetscheferna ansåg att kommunikationen var den största svårigheten och förändringen på mottagningen. Genom att alltid ha öppna kontorsdörrar ville de visa sina medarbetare att de var välkomna in, exempelvis om de kände sig oroliga eller hade ett ämne att diskutera. Enhetschefernas tanke med detta var att de bidrar till en gemenskap då alla fysiska möten varit inställda och mycket social kontakt fått stå tillbaka under pandemin. Detta på grund av de restriktioner som funnits angående hur många personer som får samlas i grupp.

Abstract [en]

Being a leader in the public sector at a ward in an emergency hospital in the midst of a prevailing pandemic creates difficulties. The work must continue to function as usual in the organization, despite the large global spread of the Covid-19 virus. The focus is on the ward's two unit managers and their work to lead their working group for a safe and secure workplace that must also be patient-safe. The biggest focus in the essay is on how the unit managers and employees worked during the spring of 2020. The essay is based on conducted interviews with the two unit managers and their views on what it has been like to lead their working group during a pandemic. A survey was also conducted, which aimed to integrate employees' views on leadership as the width contributes to an interesting aspect of the essay.

The purpose of the study is to gain an understanding of whether leadership changes during a crisis and how leaders, together with employees, take on such a task. The study is based on qualitative and quantitative research methods.

The results of the study show that the unit managers considered that communication was the biggest difficulty and change in the ward. By always having open office doors, they wanted to show their employees that they were welcome, for example if they felt worried or had a topic to discuss. The unit managers' idea with this was that they contribute to a community when all physical meetings have been canceled and a lot of social contact has been left behind during the pandemic. This is due to the restrictions that have existed regarding how many people can gather in a group.

Place, publisher, year, edition, pages
2021. , p. 76
Keywords [en]
Leadership, change, employees, communication, crisis management, public sector, shared leadership, Covid-19, pandemic
Keywords [sv]
Ledarskap, förändring, medarbetare, kommunikation, crisis management, offentlig sektor, delat ledarskap, Covid-19, pandemi
National Category
Business Administration
Identifiers
URN: urn:nbn:se:his:diva-20027OAI: oai:DiVA.org:his-20027DiVA, id: diva2:1574919
External cooperation
Västra Götalandsregionen
Subject / course
Business Administration
Educational program
Human Resources, Organization and Leadership
Supervisors
Examiners
Available from: 2021-06-29 Created: 2021-06-29 Last updated: 2021-06-29Bibliographically approved

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