Reducing digital exclusion of seniors - Exploring the lasting effects of collaborative training sessions
2020 (English)In: Proceedings of Ongoing Research, Practitioners, Posters, Workshops, and Projects at EGOV-CeDEM-ePart 2020 co-located with the IFIP WG 8.5 International Conference EGOV-CeDEM-ePart 2020: Linköping University, Sweden (Online), 31 August-2 September 2020 / [ed] Shefali Virkar, Marijn Janssen, Ida Lindgren, Ulf Melin, Francesco Mureddu, Peter Parycek, Efthimios Tambouris, Gerhard Schwabe, Hans Jochen Scholl, CEUR-WS.org , 2020, p. 117-125Conference paper, Published paper (Refereed)
Abstract [en]
Today's digital society is developing rapidly and the number of smart and innovative digital services is increasing every day. However, the rapid digitalization may also lead to the exclusion of some groups. Senior citizens are one of these groups at risk. The most common way of combating digital exclusion among seniors is to offer education and hands-on training. The short term effects of such education initiatives have shown positive results but the long term lasting effects of digital training have not been explored to any greater extent. Data was collected via semi structured interviews with seniors who had previously participated in training sessions targeting Swedish seniors with a desire to become more digital. The results show that although the immediate effect of participating in training is positive, more individualized training is needed to achieve a lasting effect.
Place, publisher, year, edition, pages
CEUR-WS.org , 2020. p. 117-125
Series
CEUR Workshop Proceedings, ISSN 1613-0073 ; 2797
Keywords [en]
E-government, digital exclusion, senior citizens, local government
National Category
Information Systems, Social aspects Information Systems, Social aspects Media and Communication Studies Human Computer Interaction Information Systems
Research subject
Information Systems
Identifiers
URN: urn:nbn:se:his:diva-18963Scopus ID: 2-s2.0-85099177898OAI: oai:DiVA.org:his-18963DiVA, id: diva2:1461958
Conference
Ongoing Research, Practitioners, Posters, Workshops, and Projects at EGOV-CeDEM-ePart 2020 co-located with the IFIP WG 8.5 International Conference EGOV-CeDEM-ePart 2020, Linköping University, Sweden (Online), 31 August-2 September 2020
Note
CC BY 4.0
EGOV-CeDEM-ePart ISSN 2524-1400
2020-08-282020-08-282025-02-17Bibliographically approved