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Self-service BI: En studie om oerfarna användare och information
University of Skövde, School of Informatics.
2020 (Swedish)Independent thesis Basic level (degree of Bachelor), 20 credits / 30 HE creditsStudent thesisAlternative title
Self-service BI : A study about casual users and information (English)
Abstract [en]

Business Intelligence is today a growing and evolving area within Information Technology and decision making and it’s becoming more and more common for organizations to implement Self-Service Business. To succeed with Self-Service Business Intelligence, it’s important for users to understand the information that is visually presented in front of them in the SSBI-tool. The information in a SSBI-tool are presented in dashboards and those are hard to design so that users easily can understand them. This study aims at finding out: ”How can a SSBI-tool facilitate and visually present information so that casual users can benefit from that information?”.To answer the question, a qualitative method has been used and the data has been collected with the help of semi-structured interviews. The interviews were done at one company that was in the middle of the process to implement a SSBI-tool and has been facing issues regarding the visual part of the SSBI-tool. The respondents contributed with material to answer the study’s question and generated new opinions regarding the subject.The result has been summarized into fem different criteria’s that will help casual users understand the visually presented information in the SSBI-tool. Those five criteria’s are: bar-graphs, explanatory terms and definitions, instruction video, simplicity before complexity and choice of words.

Place, publisher, year, edition, pages
2020. , p. 40
National Category
Information Systems
Identifiers
URN: urn:nbn:se:his:diva-18722OAI: oai:DiVA.org:his-18722DiVA, id: diva2:1449941
Subject / course
Informationsteknologi
Educational program
Informationsteknologi - Business Intelligence
Supervisors
Examiners
Available from: 2020-06-30 Created: 2020-06-30 Last updated: 2020-06-30Bibliographically approved

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • apa-cv
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf