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Att vara patient på svensk akutmottagning – En litteraturöversikt
University of Skövde, School of Health Sciences.
University of Skövde, School of Health Sciences.
2020 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
To be a patient at Swedish emergency department – A literature review (English)
Abstract [sv]

Bakgrund: Patientbesöken på svenska akutmottagningar har minskat men väntetider har ökat. Systemet triage används av sjuksköterskor för att prioritera patienter med utifrån deras anamnes och symtom. En god vårdmiljö, regelbunden kommunikation, information, ökad delaktighet och personcentrerad vård kan minska uppkomsten av vårdlidande för patienter som sökt vård på svenska akutmottagningar. Syftet: Syftet var att belysa hur det är att vara patient under väntetiden på svensk akutmottagning. Metod: Studien är en litteraturöversikt som är baserad på tio vetenskapliga artiklar med kvalitativ metod. Resultat: Tre huvudkategorier mötet med sjuksköterskan, faktorer som påverkar upplevelsen, konsekvenser av bristande vård. Sex underkategorier positiva erfarenheter, negativaerfarenheter, vårdmiljöns inverkan, grundläggande behov, utsatthet och sårbarhet samt situationen accepteras. Diskussion: I diskussionen redogör författarna patientersupplevelser från akutmottagningen. Det diskuterades kring tre begrepp personcentrerad vård, vårdlidande och delaktighet. Konklusion: Det framkom att när grundläggande behov blev tillgodosedda, information gavs och när sjuksköterskan gav bekräftelse kunde delaktigheten öka och vårdlidande förhindras.

Abstract [en]

Background: Patient visits at Swedish emergency departments have decreased, but waitingtimes has increased. The triage system is used by nurses to prioritize patients based on their health background and symptoms. A good care environment, regular communication, information, increased participation and person-centered care can reduce the incidence of caregiving for patients who have sought care at Swedish emergency departments. Aim: The aim of this study was to illustrate what it is like to be a patient under waiting time at a Swedish emergency department. Method: This study is a literature review based on ten scientific articles with a qualitative method. Results: Three main categories of meeting with the nurse, factors affecting the experience, consequences of inadequate care. Six subcategories of positive experiences, negative experiences, the impact of the care environment, basic needs, exposure and vulnerability and situation is accepted. Discussion: In the discussion, the authors emphasize patients’ experiences from the emergency department. It was discussed around three concepts person-centered care, caregiving and participation. Conclusion: It emerged that when basic needs were met, information was provided and when the nurse gave confirmation, participation increased, and care sufferers could be prevented.

Place, publisher, year, edition, pages
2020. , p. 25
Keywords [en]
Basic needs, care environment, care suffering, emergency department, person centered care
Keywords [sv]
Akutmottagning, grundläggande behov, personcentrerad vård, vårdlidande, vårdmiljö
National Category
Nursing
Identifiers
URN: urn:nbn:se:his:diva-18361OAI: oai:DiVA.org:his-18361DiVA, id: diva2:1422040
Subject / course
Nursing/Nursing Science
Educational program
Nursing - Study Programme
Supervisors
Examiners
Available from: 2020-04-06 Created: 2020-04-06 Last updated: 2020-04-06Bibliographically approved

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Citation style
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