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Personal knowledge management and knowledge worker productivity in the healthcare sector
KM and EL Lab, Faculty of Education, University of Hong Kong, Hong Kong.
Department of Health, District Attock, Government of Punjab, Pakistan.
KM and EL Lab, Faculty of Education, University of Hong Kong, Hong Kong.
University of Skövde, School of Business. University of Skövde, Enterprises for the Future. (Knowledge, Innovation and Marketing (KIM))ORCID iD: 0000-0001-8469-2427
2019 (English)In: Proceedings of the European Conference on Knowledge Management, ECKM, Academic Conferences Limited , 2019, p. 933-940Conference paper, Published paper (Refereed)
Abstract [en]

The implementation of Knowledge management (KM) in healthcare has primarily been carried out on the organizational level with a traditional centric approach, whereas, personal knowledge management (PKM), a bottom-up approach which focuses on the knowledge in the knowledge workers' (KWs') minds, is somewhat missing. This study advocates the implementation of PKM as a complementary approach to a centric approach to KM, if not an alternative approach, in the healthcare sector to foster knowledge-worker productivity (KWP). Therefore, the prime purpose of this study was to empirically test a proposed model which accounts for the impact of the four individual-level determinants - task definition, job autonomy, KW's lifelong learning and innovation as a job requirement - on the relationship between PKM and KWP. These four determinants are inspired by Drucker's KWP theory that advocated the role of PKM for enhanced KWP. The data were collected from 71 knowledge workers in the public healthcare department of the District Attock, Pakistan and were analysed using partial least squares modelling. The results support the varying roles of four individual-level determinants in fostering PKM, which in turn, increases KWP. The results make the case for additional focus of PKM as a complementary KM approach in the healthcare sector. 

Place, publisher, year, edition, pages
Academic Conferences Limited , 2019. p. 933-940
Keywords [en]
Drucker's knowledge worker productivity theory, Knowledge worker productivity, Personal knowledge management, Health care, Human resource management, Least squares approximations, Productivity, Bottom up approach, Healthcare sectors, Knowledge workers, Life long learning, Organizational levels, Partial least square (PLS), Public healthcares, Knowledge management
Research subject
Knowledge and Innovation Management (KIM)
Identifiers
URN: urn:nbn:se:his:diva-17823DOI: 10.34190/KM.19.095Scopus ID: 2-s2.0-85073333215ISBN: 9781912764327 (print)OAI: oai:DiVA.org:his-17823DiVA, id: diva2:1366261
Conference
20th European Conference on Knowledge Management, ECKM 2019; Lisbon; Portugal; 5 September 2019 through 6 September 2019
Available from: 2019-10-28 Created: 2019-10-28 Last updated: 2019-10-28

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Durst, Susanne

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CiteExportLink to record
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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf