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Personal knowledge management and knowledge worker productivity in the healthcare sector
KM and EL Lab, Faculty of Education, University of Hong Kong.
Department of Health, District Attock, Government of Punjab, Pakistan.
KM and EL Lab, Faculty of Education, University of Hong Kong.
University of Skövde, School of Business. University of Skövde, Enterprises for the Future Research Environment. (Knowledge and Innovation Management (KIM))ORCID iD: 0000-0001-8469-2427
2019 (English)In: Proceedings of the 20th European Conference on Knowledge Management / [ed] Eduardo Tomé; Francisco Cesário; Raquel Reis Soares, Academic Conferences Limited, 2019, Vol. 2, p. 933-940Conference paper, Published paper (Refereed)
Abstract [en]

The implementation of Knowledge management (KM) in healthcare has primarily been carried out on the organizational level with a traditional centric approach, whereas, personal knowledge management (PKM), a bottom-up approach which focuses on the knowledge in the knowledge workers' (KWs') minds, is somewhat missing. This study advocates the implementation of PKM as a complementary approach to a centric approach to KM, if not an alternative approach, in the healthcare sector to foster knowledge-worker productivity (KWP). Therefore, the prime purpose of this study was to empirically test a proposed model which accounts for the impact of the four individual-level determinants - task definition, job autonomy, KW's lifelong learning and innovation as a job requirement - on the relationship between PKM and KWP. These four determinants are inspired by Drucker's KWP theory that advocated the role of PKM for enhanced KWP. The data were collected from 71 knowledge workers in the public healthcare department of the District Attock, Pakistan and were analysed using partial least squares modelling. The results support the varying roles of four individual-level determinants in fostering PKM, which in turn, increases KWP. The results make the case for additional focus of PKM as a complementary KM approach in the healthcare sector. 

Place, publisher, year, edition, pages
Academic Conferences Limited, 2019. Vol. 2, p. 933-940
Series
European Conference on Knowledge Management, ISSN 2048-8963, E-ISSN 2048-8971
Keywords [en]
Drucker's knowledge worker productivity theory, Knowledge worker productivity, Personal knowledge management, Health care, Human resource management, Least squares approximations, Productivity, Bottom up approach, Healthcare sectors, Knowledge workers, Life long learning, Organizational levels, Partial least square (PLS), Public healthcares, Knowledge management
National Category
Business Administration Economics Public Health, Global Health, Social Medicine and Epidemiology
Research subject
Knowledge and Innovation Management (KIM)
Identifiers
URN: urn:nbn:se:his:diva-17823DOI: 10.34190/KM.19.095ISI: 000684209300110Scopus ID: 2-s2.0-85073333215ISBN: 978-1-912764-32-7 (print)ISBN: 978-1-912764-33-4 (electronic)OAI: oai:DiVA.org:his-17823DiVA, id: diva2:1366261
Conference
20th European Conference on Knowledge Management, ECKM 2019, Lisbon, Portugal, 5-6 September 2019
Available from: 2019-10-28 Created: 2019-10-28 Last updated: 2024-05-17Bibliographically approved

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Durst, Susanne

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CiteExportLink to record
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