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Mitigating Escalation of Cascading Effects of a Payment Disruption across other Critical Infrastructures: Lessons Learned in 15 Simulation-Games
University of Skövde, School of Informatics. University of Skövde, Informatics Research Environment. (Information Systems)ORCID iD: 0000-0003-0488-6841
Linköpings Universitet.
Mittuniversitetet.
Combitech AB.
2019 (English)In: Proceedings of the 14th International Conference on Critical Information Infrastructures Security (CRITIS) 2019, Linköping: Linköping University , 2019, Vol. 4, article id 9Conference paper, Published paper (Refereed)
Abstract [en]

A disruption in one critical infrastructure can quickly lead to cascading effects in several other ones. Much research has been done to analyze dependencies between different critical infrastructures, but little is known about how to mitigate escalation and cascading effects across several critical infrastructures, i.e. how to develop collective critical infrastructure resilience. This research presents the results of 15 simulation-games where groups of 6 to 8 field experts from different sectors were challenged to collaboratively manage a disruption in the payment system that quickly affected food distribution, fuel distribution, transport, health care et cetera. Teams discussed possible strategies, which next were implemented in a computer simulation. Teams could influence the sequence of events on 4 decision points during a 10 day scenario, and play the same scenario several times to test alternative solutions. Each simulation-game session lasted a full day. Data analysis involved the recorded team discussions as well as computer simulation logs of the implemented decisions and their impacts. The results show how escalation and the severity of cascading effects largely depends on the quality of the early crisis response and not so much on the initial disruption. Also, it is shown how cross sectorial collaboration is required. Responses where groups focus too much on cascading effects in one area lead too poor overall performance for society at large. Groups tend to overbalance their mitigating strategies initially, until they arrive at a more balanced strategy that covers challenges in several different critical infrastructures from an integral perspective.

Place, publisher, year, edition, pages
Linköping: Linköping University , 2019. Vol. 4, article id 9
Keywords [en]
Critical Infrastructures, Cascading effects, Resilience, Gaming-simulation, Cross-sectorial collaboration
National Category
Information Systems Information Systems, Social aspects
Research subject
Information Systems
Identifiers
URN: urn:nbn:se:his:diva-17736OAI: oai:DiVA.org:his-17736DiVA, id: diva2:1355366
Conference
the 14th International Conference on Critical Information Infrastructures Security, Linköping, Sweden, 23-25 September 2019
Projects
CCRAAAFFFTING
Funder
Swedish Civil Contingencies Agency, 2016-3046Available from: 2019-09-27 Created: 2019-09-27 Last updated: 2024-06-03Bibliographically approved

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van Laere, Joeri

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