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Transfer of Development Process Knowledge through Method Adaptation and Implementation
University of Skövde, School of Humanities and Informatics.
Ericsson AB, Centre for Radio Network Control, Datalinjen 3, SE-583 30 Linköping, SWEDEN.
Radar Agency, ISSF, Building 131, Keflavíkurflugvöllur, 108 Reykjavik, ICELAND.
2003 (English)In: Proceedings of the 11th European Conference on Information Systems (ECIS 2003), Association for Information Systems, 2003Conference paper, (Refereed)
Abstract [en]

Knowledge transfer is one of the key problem areas in knowledge management. This paper focuses on the transfer of knowledge about the software development process. There is an aim to improve process knowledge and one way of doing it is to introduce commercial development methods. However, doing this is not an easy task. We present a study of how such an introduction of a widespread method was carried out in two large software development organisations. We conclude that a new method has to be adapted and implemented in the organisation in order to make it a part of the organisation specific knowledge base. The new method has to become an integrated part of the existing development process knowledge of the organisation, meaning that it has to be adapted to fit with other organisation specific processes. The ability to do so is the absorptive capacity: the capability to identify and recognise the value of new external knowledge, assimilate it, and apply it.

Place, publisher, year, edition, pages
Association for Information Systems, 2003.
Identifiers
URN: urn:nbn:se:his:diva-2468OAI: oai:DiVA.org:his-2468DiVA: diva2:132536
Available from: 2008-12-19 Created: 2008-12-19 Last updated: 2013-01-09Bibliographically approved
In thesis
1. Development Process Knowledge Transfer through Method Adaptation, Implementation, and Use
Open this publication in new window or tab >>Development Process Knowledge Transfer through Method Adaptation, Implementation, and Use
2004 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Information Systems Engineering (ISE) is an interdisciplinary approach to enable the realisation of successful information systems in a broad sense. ISE comprises a number of areas of expertise that must be integrated and managed in order to build information systems. Since ISE is becoming progressively more complex there is an increasing need to codify and manage knowledge within and about the ISE process.

From a knowledge perspective the different model types created in an ISE project are examples of codified knowledge about the future system. The descriptions of how work should proceed are examples of codified knowledge of the process of creating the system. In summary, one of the main concerns in the ISE process is to manage the substantial amount of knowledge associated with the process as such as well as with the target domain of the actual development project and the developed software.

In the thesis I recognise three areas of knowledge in ISE: development process knowledge, target domain knowledge, and software knowledge. Furthermore, I use a set of knowledge perspectives in order to describe and analyse ISE from a knowledge perspective. Finally, I introduce three aspects: organisation, artefact, and individual in order to be able to discuss and analyse how methods are actually used in organisations and how they affect the work situation.

The results are presented in the form of a framework for knowledge transfer in ISE that comprises the knowledge perspective, the knowledge area, and the aspect of knowledge transfer. The framework is thus used to analyse the results from the six papers enclosed in the thesis. The results also comprise an empirical characterisation of a method in use which is based on data collected during an ethnographical study. Finally the results are made concrete in the form of a pattern collection for method introduction and method use.

Place, publisher, year, edition, pages
Stockholms universitet, 2004. 138 p.
Series
Report series, ISSN 1101-8526 ; 04-014
Keyword
information system development, development methods
National Category
Computer and Information Science
Research subject
Technology
Identifiers
urn:nbn:se:his:diva-1538 (URN)91-7265-965-3 (ISBN)
Public defence
(English)
Available from: 2007-07-09 Created: 2007-07-09 Last updated: 2010-04-14

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Citation style
  • apa
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  • vancouver
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Language
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Output format
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