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Building an Effective Software Issues Scorecard: An Action Research Report from the Automotive Domain
University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre. (Skövde Artificial Intelligence Lab (SAIL))ORCID iD: 0000-0002-0819-2516
Volvo Car Group, Göteborg, Sweden.
Chalmers, University of Gothenburg, Sweden.
2018 (English)In: Proceedings - 2018 IEEE 15th International Conference on Software Architecture Companion, ICSA-C 2018, IEEE, 2018, p. 136-143Conference paper, Published paper (Refereed)
Abstract [en]

A large number of mature software companies use data and analytic for status monitoring of their projects and to help improve their decision making at different levels within the organization. Dashboards or scorecards also provide common platform for different stakeholders to access information they need for tracking the status of projects of their interest. Further data from software issues database can provide real and observable indicators to track the quality of given product during its development and testing. The study presented here reports on distinct and evolution of information needs of different stakeholder groups interested in tracking such data. The action research report documents the evolution of software issues scorecard as it is extended to meet information need of specific user groups. A roadmap for future into how such scorecard can be made more effective is also presented.

Place, publisher, year, edition, pages
IEEE, 2018. p. 136-143
Keywords [en]
action research, defect database, information need, scorecard, software development, software issue
National Category
Information Systems, Social aspects
Research subject
Skövde Artificial Intelligence Lab (SAIL); INF301 Data Science
Identifiers
URN: urn:nbn:se:his:diva-16219DOI: 10.1109/ICSA-C.2018.00042Scopus ID: 2-s2.0-85052596327ISBN: 9781538665855 (print)OAI: oai:DiVA.org:his-16219DiVA, id: diva2:1250609
Conference
15th IEEE International Conference on Software Architecture Companion, ICSA-C 2018, 30 April 2018 through 4 May 2018, Seattle, Washington, USA
Available from: 2018-09-24 Created: 2018-09-24 Last updated: 2019-02-14Bibliographically approved

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Publisher's full textScopushttp://toc.proceedings.com/40618webtoc.pdf

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Rana, Rakesh

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf