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Skolkuratorns känslor i samband med hantering av mobbning: En kvalitativ studie om skolkuratorns perspektiv och problematiken de upplever
University of Skövde, School of Health and Education.
University of Skövde, School of Health and Education.
2018 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
The feelings of the school counsellor in conncection with bullying management : A qualitative study of the school counsellors’ perspective and the problems they experience (English)
Abstract [sv]

I dagens Sverige är mobbning ett samhällsproblem då allt fler barn och ungdomar utsätts för det i skolmiljön. Denna studie har sin utgångspunkt i skolkuratorns perspektiv på hanteringen av mobbning som fokuserar på deras tankar, känslor och tolkningar. Studien utgår från skolkuratorns perspektiv och syftet är att få en djupare förståelse för hur de hanterar mobbningsärenden samtidigt som de reglerar sina känslor och vilken problematik de upplever i samband med detta. Det teoretiska ramverket består av emotionellt arbete och mobbning, med hjälp av begreppen känsloregler, åtgärdsprogram och känslomässig börda förklaras hur skolkuratorns känslor påverkas i samband med hanteringen av mobbning. Denna studie har en kvalitativ ansats där semi-strukturerade intervjuer användes som redskap. Urvalet består av 10 skolkuratorer som är yrkesverksamma vid högstadieskolor i Göteborg. Resultaten visar att skolkuratorns känsloreglering och emotionella arbete kan komma att påverka hanteringen av mobbning och skolans elever både negativt och positivt. Enligt respondenterna så upplevdes hanteringen av mobbning som en hög känslomässig belastning och som bidrog till stark oro som kunde vara svår att släppa. Samtidigt tyckte de intervjuade skolkuratorerna att de handskades med viktiga uppgifter som kändes väldigt meningsfulla och givande.

Abstract [en]

Bullying in today's Sweden is a societal problem since the number of children and teenagers who are exposed to it in the school environment is increasing. This study is focused on the school counsellors’ perspective on bullying, focusing on their thoughts, feelings, and interpretations. The focus of this study is the perspective of the school counsellor, and the purpose is to gain a deeper understanding of how they handle bullying issues while regulating their feelings and the problems they experience in connection with this. The theoretical framework consists of emotional work and bullying, using the concepts of feeling rules, action programs against bullying and emotional burden, explaining how the feelings of the school counsellor are influenced in dealing with bullying. This study has a qualitative approach where semi-structured interviews were used as a tool. The selection consists of 10 high-school counsellors in Gothenburg. The results show that the school counsellors’ emotional regulation and emotional work can affect how he or she handles the bullying and even affect the school students in a positive or a negative 3 way. The respondents described the management of bullying as a high emotional burden that contributed to strong concerns that could be difficult to release. At the same time, the school counsellors thought that they were dealing with important tasks that felt very meaningful and rewarding.

Place, publisher, year, edition, pages
2018. , p. 51
Keywords [en]
School-counsellors, emotional rules, bullying, emotional labor, measures
Keywords [sv]
Socialpsykologi, skolkuratorer, mobbning
National Category
Psychology
Identifiers
URN: urn:nbn:se:his:diva-16179OAI: oai:DiVA.org:his-16179DiVA, id: diva2:1247049
Subject / course
Social Psychology
Educational program
Social Psychology - Study Programme
Presentation
(Swedish)
Supervisors
Examiners
Available from: 2018-09-11 Created: 2018-09-11 Last updated: 2018-09-11Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
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More styles
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  • nn-NO
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  • sv-SE
  • Other locale
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Output format
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