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The lack of preparedness for payment disruptions in local community core businesses
Linköping University, Sweden.
Linköping University, Sweden.
University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre. (Informationssystem (IS), Information Systems)ORCID iD: 0000-0003-0488-6841
Linköping University, Sweden.
2018 (English)In: ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management / [ed] Kees Boersma, Brian Tomaszeski, Rochester, NY (USA): Rochester Institute of Technology , 2018, p. 904-913Conference paper, Published paper (Refereed)
Abstract [en]

One of the most important infrastructures for society is the payment system. If this system malfunctions, it can lead to disruptions in other critical infrastructures. By developing resilience i.e. the ability to recover or resist different disruptions in complex dynamic systems, as well as analyzing and raising awareness about it, such events can hopefully be handled better. The purpose of this study is to gain an insight into the different sectors’ ways of dealing with disturbances in the payment system. Six participants from the food, fuel and bank sectors were interviewed using semi-structured questions. The interviews were conducted and data was analyzed using a thematic analysis approach. The results indicate a low level of resilience maturity among these organizations when it comes to handle long-term disruptions in the payment systems. The results provide valuable input to the project and a better understanding of payment infrastructure resilience.

Place, publisher, year, edition, pages
Rochester, NY (USA): Rochester Institute of Technology , 2018. p. 904-913
Series
Proceedings of ISCRAM the International Conference on Information Systems for Crisis Response and Management, E-ISSN 2411-3387 ; 15
Keywords [en]
Critical infrastructure, resilience, payment system, food distribution, fuel distribution
National Category
Information Systems, Social aspects
Research subject
Information Systems
Identifiers
URN: urn:nbn:se:his:diva-15761Scopus ID: 2-s2.0-85055328907ISBN: 978-0-692-12760-5 (print)OAI: oai:DiVA.org:his-15761DiVA, id: diva2:1222115
Conference
The 15th International Conference on Information Systems for Crisis Response and Management (ISCRAM), Rochester, NY, USA, May 20-23, 2018
Projects
CCRAAAFFFTING
Funder
Swedish Civil Contingencies Agency, 2016-3046Available from: 2018-06-21 Created: 2018-06-21 Last updated: 2019-03-05

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Johansson_2018_ISCRAM_PrepardenessPaymentDisruptions(196 kB)43 downloads
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ScopusJohansson_2018_ISCRAM_PrepardenessPaymentDisruptions

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van Laere, Joeri

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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  • text
  • asciidoc
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