his.sePublications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Translating the impact of knowledge management into knowledge‐based innovation: The neglected and mediating role of knowledge‐worker satisfaction
COM-SATS Institute of Information Technology, Attock, Pakistan.
Bahria University, Islamabad, Pakistan.
COM-SATS Institute of Information Technology, Attock, Pakistan.
University of Skövde, School of Business. University of Skövde, Enterprises for the Future. (Knowledge and Innovation Management (KIM))ORCID iD: 0000-0001-8469-2427
Show others and affiliations
2018 (English)In: Human Factors and Ergonomics in Manufacturing, ISSN 1090-8471, E-ISSN 1520-6564, Vol. 28, no 4, p. 200-212Article in journal (Refereed) Published
Abstract [en]

The purpose of knowledge management is innovation. However, this study proposes that the existence of knowledge management in the knowledge-worker's work environment can nurture the overall satisfaction of knowledge worker. As the ultimate purpose of knowledge management is innovation performance, therefore, the satisfaction of knowledge worker as an outcome of knowledge management should be greater innovation performance. Consequently, the purpose of this study is to test the mediating role of satisfaction of knowledge worker between knowledge management and innovation. The study collected the data from 306 knowledge workers (engineers and managers) of software houses from Pakistan. The SmartPLS 3 Version 2.7 software that uses the PLS-SEM (Partial Least Square-Structural Equation Modelling) technique was used. The results indicate that satisfaction of knowledge worker mediates between two knowledge management processes (knowledge creation and knowledge sharing) and innovation significantly. However, it does not mediate between knowledge utilization and innovation significantly.

Place, publisher, year, edition, pages
Wiley-Blackwell, 2018. Vol. 28, no 4, p. 200-212
Keywords [en]
Knowledge management, knowledge management processes, knowledge management process, knowledge-worker's satisfaction, knowledge-worker satisfaction, satisfaction of knowledge workers, employee satisfaction, innovation, knowledge-based innovation, innovation performance
National Category
Business Administration
Research subject
Knowledge and Innovation Management (KIM)
Identifiers
URN: urn:nbn:se:his:diva-14985DOI: 10.1002/hfm.20735ISI: 000434639500003Scopus ID: 2-s2.0-85044268358OAI: oai:DiVA.org:his-14985DiVA, id: diva2:1193911
Available from: 2018-03-28 Created: 2018-03-28 Last updated: 2018-07-06Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Publisher's full textScopus

Authority records BETA

Durst, Susanne

Search in DiVA

By author/editor
Durst, Susanne
By organisation
School of BusinessEnterprises for the Future
In the same journal
Human Factors and Ergonomics in Manufacturing
Business Administration

Search outside of DiVA

GoogleGoogle Scholar

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 33 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf