his.sePublications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Exploring the transition phase in offshore outsourcing: Decision making amidst knowledge at risk
Durham University Business School, Durham, United Kingdom.
University of Skövde, School of Business. University of Skövde, Enterprises for the Future. (Knowledge and Innovation Management)ORCID iD: 0000-0001-8469-2427
2018 (English)In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978Article in journal (Refereed) Epub ahead of print
Abstract [en]

We explore the transition phase in information system (IS) offshore outsourcing, focusing on ongoing decisions made in a client-vendor arrangement and the implications these decisions have for knowledge at risk. Drawing on time-compression and knowledge at risk literatures we argue that firms will need to make ongoing transitional decisions over time as knowledge intensive work is increasingly handed over from client to vendor. We conduct a longitudinal exploratory case study of a strategic development project transitioned from a European client to a company in India over a 4-year period. Analysis indicates: (1) four distinct phases of the transition: penetration, embedment, ramp-up and stabilization; (2) how transitional decisions and knowledge at risk vary across these phases. Results from the longitudinal approach have implications not only for understanding the ‘what’ and ‘how’ in IS offshore outsourcing but also for a deeper insight into the ‘when’ question.

Place, publisher, year, edition, pages
Elsevier, 2018.
Keywords [en]
Offshore outsourcing, Transitional decisions, Knowledge at risk, India, Longitudinal case study
National Category
Business Administration
Research subject
Knowledge and Innovation Management (KIM)
Identifiers
URN: urn:nbn:se:his:diva-14667DOI: 10.1016/j.jbusres.2018.01.013OAI: oai:DiVA.org:his-14667DiVA, id: diva2:1176112
Available from: 2018-01-19 Created: 2018-01-19 Last updated: 2018-04-25Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Publisher's full text

Authority records BETA

Durst, Susanne

Search in DiVA

By author/editor
Durst, Susanne
By organisation
School of BusinessEnterprises for the Future
In the same journal
Journal of Business Research
Business Administration

Search outside of DiVA

GoogleGoogle Scholar

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 42 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf