Högskolan i Skövde

his.sePublications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • apa-cv
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Patient involvement 2.0: Experience-based co-design supported by action research
Department of Quality and Patient safety, Skaraborg’s Hospital, Sweden / Centre for Healthcare Improvement, Chalmers University of Technology, Sweden.
University of Skövde, School of Business. University of Skövde, Enterprises for the Future. (Medarbetarskap och Organisatorisk resiliens (FORE), Followership and Organizational Resilience)ORCID iD: 0000-0002-1989-2745
2019 (English)In: Action Research, ISSN 1476-7503, E-ISSN 1741-2617, Vol. 17, no 4, p. 469-491Article in journal (Refereed) Published
Abstract [en]

Strong professionals who influence the development of healthcare services have dominated healthcare organizations for many years. However, this dominance has been challenged recently through patient involvement. One method of achieving patient involvement is experience-based co-design (EBCD), in which patients and healthcare professionals work together to improve care. Patient involvement has considerable potential, but also presents certain challenges. This article addresses these challenges using experiences from patients and healthcare professionals who participated in two action research (AR) projects that aimed to improve patient experienced quality using EBCD. The paper shows that patient involvement in quality improvements challenge the traditional roles of professionals and patients. The role as codesigner embraces new perspectives for healthcare professionals that force them to step out of their comfort zone. Accordingly, healthcare professionals are able to view patients as equal partners in improvement work. Reflecting dialogues offered eye-opening stories for patients and healthcare professionals that enabled them to construct a common picture of care. This study contributes to earlier research that argues that an AR approach can strengthen important values for EBCD projects. The findings show that the combination of EBCD and AR is a promising approach to address the challenges of patient involvement in healthcare improvement.

Place, publisher, year, edition, pages
Sage Publications, 2019. Vol. 17, no 4, p. 469-491
Keywords [en]
patient involvement, experience-based co-design, action research, improvements, pediatrics, professions
National Category
Business Administration
Research subject
Followership and Organizational Resilience
Identifiers
URN: urn:nbn:se:his:diva-14391DOI: 10.1177/1476750317723965ISI: 000502283900004Scopus ID: 2-s2.0-85077208581OAI: oai:DiVA.org:his-14391DiVA, id: diva2:1156305
Funder
Forte, Swedish Research Council for Health, Working Life and Welfare, 2015-00822Available from: 2017-11-11 Created: 2017-11-11 Last updated: 2020-01-10Bibliographically approved

Open Access in DiVA

fulltext(256 kB)710 downloads
File information
File name FULLTEXT01.pdfFile size 256 kBChecksum SHA-512
6218103d9d86992dac0aa4264c5c73e234e3fc1183145415dd29d6aafc2a8c86ef2618957ed5cf2415168b64f49083a5c7acf63f7e00f9815afdd26b15bc5325
Type fulltextMimetype application/pdf

Other links

Publisher's full textScopus

Authority records

Andersson, Thomas

Search in DiVA

By author/editor
Andersson, Thomas
By organisation
School of BusinessEnterprises for the Future
In the same journal
Action Research
Business Administration

Search outside of DiVA

GoogleGoogle Scholar
Total: 710 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 822 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • apa-cv
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf