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Accounting for job satisfaction: Examining the interplay of person and situation
University of Skövde, School of Health and Education. University of Skövde, Health and Education. (Individ och samhälle (VIDSOC), Individual and Society)ORCID iD: 0000-0002-5070-9961
University of Skövde, School of Health and Education. University of Skövde, Health and Education. (Individ och samhälle (VIDSOC), Individual and Society)ORCID iD: 0000-0001-7164-0433
2017 (English)In: Scandinavian Journal of Psychology, ISSN 0036-5564, E-ISSN 1467-9450, Vol. 58, no 5, p. 436-442Article in journal (Refereed) Published
Abstract [en]

In the present study, we investigate the interplay of personality traits (i.e., person) in frontline care staff in nursing homes and the way they relate to the residents (i.e., situation) to account for their job satisfaction. Participants completed a survey including Mini-IPIP tapping the five-factor model of personality, Individualized Care Inventory tapping four aspects of person-centered care and job satisfaction. The results revealed that staff scoring high on neuroticism experienced less job satisfaction. This relationship was partly accounted for by resident autonomy, suggesting that part of the adverse influence of neuroticism on job satisfaction may be mitigated by organizations providing a supportive care environment. In contrast, staff scoring high on agreeableness experienced higher job satisfaction. This relationship was accounted for by another aspect of person-centered care, that is, knowing the person. This suggests that agreeableness in a sense facilitated adjustment of acts of care toward the unique needs and preferences of residents and this partly explained why the more agreeable the staff was the more they felt satisfied at work. In sum, effects of personality traits on job satisfaction in care staff are partially mediated by the perception of working conditions and care policy and to the extent that a certain personality trait affects whether the staff have a positive or negative perception of the way they relate to the residents, they will experience, respectively, higher or a lower job satisfaction. This finding has implications for how to combine a focus on delivering person-centered care with improving personal job satisfaction.

Place, publisher, year, edition, pages
2017. Vol. 58, no 5, p. 436-442
Keyword [en]
Job satisfaction, Big Five, personality, person-centered care, individualized care
National Category
Psychology (excluding Applied Psychology) Social Psychology
Research subject
Individual and Society VIDSOC
Identifiers
URN: urn:nbn:se:his:diva-14093DOI: 10.1111/sjop.12384ISI: 000417415300011PubMedID: 28833208Scopus ID: 2-s2.0-85027702179OAI: oai:DiVA.org:his-14093DiVA: diva2:1139471
Available from: 2017-09-07 Created: 2017-09-07 Last updated: 2017-12-28Bibliographically approved

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Elfstrand Corlin, TinnaKazemi, Ali

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