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User Experience of Conveying Emotions by Touch
University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre. (Interaction Lab)ORCID iD: 0000-0002-7554-2301
University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre. Department of Information Technology, Visual Information & Interaction. Uppsala University, Uppsala, Sweden. (Interaction Lab)ORCID iD: 0000-0003-0159-9628
University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre. (Interaction Lab)ORCID iD: 0000-0002-6568-9342
University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre. (Interaction Lab)ORCID iD: 0000-0003-0159-9628
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2017 (English)In: Proceedings of the 26th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN), IEEE, 2017, 1240-1247 p.Conference paper, Published paper (Refereed)
Abstract [en]

In the present study, 64 users were asked to convey eight distinct emotion to a humanoid Nao robot via touch, and were then asked to evaluate their experiences of performing that task. Large differences between emotions were revealed. Users perceived conveying of positive/pro-social emotions as significantly easier than negative emotions, with love and disgust as the two extremes. When asked whether they would act differently towards a human, compared to the robot, the users’ replies varied. A content analysis of interviews revealed a generally positive user experience (UX) while interacting with the robot, but users also found the task challenging in several ways. Three major themes with impact on the UX emerged; responsiveness, robustness, and trickiness. The results are discussed in relation to a study of human-human affective tactile interaction, with implications for human-robot interaction (HRI) and design of social and affective robotics in particular. 

Place, publisher, year, edition, pages
IEEE, 2017. 1240-1247 p.
National Category
Robotics
Research subject
Interaction Lab (ILAB)
Identifiers
URN: urn:nbn:se:his:diva-14082ISBN: 978-1-5386-3517-9 (electronic)OAI: oai:DiVA.org:his-14082DiVA: diva2:1138261
Conference
IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN) Lisbon, Portugal, Aug 28 - Sept 1, 2017
Projects
Design, Textil och hållbar Utveckling (VGR)
Funder
Region Västra Götaland
Available from: 2017-09-04 Created: 2017-09-04 Last updated: 2017-09-06

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Alenljung, BeatriceAndreasson, RebeccaBilling, Erik A.Lindblom, JessicaLowe, Robert
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