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Mellanchefers upplevelser av kommunikation med medarbetare i organisationsförändringar
University of Skövde, School of Business.
University of Skövde, School of Business.
2017 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Middle managers experiences about communication with employees in organizational change (English)
Abstract [en]

This academic essay is built on a qualitative study about middle managers experience of the communication and the involvement of employees in the process of change. Nine middle managers within Swedish primary care have been interviewed with the purpose of researching different middle managers different and similar views on the communication in the process of change. In the essay, our collected empiricism is set against theories like Kurt Lewin's (1951) model of change and the model of communication created by Claude Shannon and Warren Weaver (1963). A mutual view on the communication that emerged in our research was that the early involvement of employees in the process of change is highly substantial. This has been done in different ways and with partially different outcomes, which appears in our research. The employees participated in an early stage so that they could get a better understanding of the change and be a part of it and affect the outcome. We also learned that several middle managers saw the informal information as crucial in the process of change. Seven out of the nine respondents tried their ideas of change with employees during coffee breaks or in the corridors in an informal way to get their crew onboard on the change early in the process. The ones who went about the informal way were successful to a greater extent to get their employees to participate in the change.

 

Place, publisher, year, edition, pages
2017. , 69 p.
Keyword [sv]
Organisationsförändring, Mellanchefer, Kommunikation
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:his:diva-13973OAI: oai:DiVA.org:his-13973DiVA: diva2:1130749
Subject / course
Business Administration
Educational program
Human Resources, Organization and Leadership
Supervisors
Examiners
Available from: 2017-08-12 Created: 2017-08-10 Last updated: 2017-08-14Bibliographically approved

Open Access in DiVA

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Bagge, ElinHederdal, Iza
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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf