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A Multivocal Approach in the Analysis of Online Dialogue in the Language-focused Classroom in Higher Education
University of Skövde, School of Health and Education.ORCID iD: 0000-0003-3674-3765
2017 (English)In: Educational Technology & Society, ISSN 1176-3647, E-ISSN 1436-4522, Vol. 20, no 2, 238-250 p.Article in journal (Refereed) Published
Abstract [en]

The study presented here is interested in understanding the ways in which social interaction in technology mediated institutional settings is constrained and afforded by what Pennycook defines as "critical moments" in the educational experience. Drawing on Social Learning Analytics and on the concepts of heteroglossia, contingency and chaining, this paper critically discusses a methodology that allows the analysts, and ultimately learners and educators, to follow and visually represent the mobility of the learners-in-concert-with-tools across space, time and language varieties and modalities in technology-mediated communication. The empirical data focused on here is drawn from a large project which includes 40 hours of naturally occurring interactional materials, generated through screen recordings of online sessions of an Italian for Beginners course offered by a Swedish university in the videoconferencing platform Adobe Connect. Preliminary findings suggest that the environment, both in terms of what happens inside and outside the virtual learning site, is of primary importance when it comes to the organization of the interaction among individuals in terms of what becomes the participants' focus during the encounters. A visual representation through a multivocal approach of this mobility of learners, topics and tools will, it is suggested, support learners, educators and designers in locating where and when in the interaction "critical moments" have occurred, in order to understand how such shifts in focus support or hinder the learning experience.

Place, publisher, year, edition, pages
2017. Vol. 20, no 2, 238-250 p.
Keyword [en]
Technology-mediated communication, Videoconferencing, Virtual learning sites, Social learning analytics, Critical moments, Dialogue, (Im)mobilities, Ethnography, Multivocal approach
Identifiers
URN: urn:nbn:se:his:diva-13793ISI: 000400882300020Scopus ID: 2-s2.0-85018795581OAI: oai:DiVA.org:his-13793DiVA: diva2:1112408
Available from: 2017-06-20 Created: 2017-06-20 Last updated: 2017-06-28

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf