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Challenges for critical infrastructure resilience: cascading effects of payment system disruptions
University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre. (Informationssystem, Information Systems)
Linköping University.
Combitech.
Stockholm University.
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2017 (English)In: / [ed] Tina Comes, Frédérick Bénaben, Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, ISCRAM, 2017, Vol. 14, 281-292 p., 1464Conference paper, Published paper (Refereed)
Abstract [en]

Critical infrastructures become more and more entangled and rely extensively on information technology. Adeeper insight into the relationships between critical infrastructures enables the actors involved to more quicklyunderstand the severity of information technology disruptions and to identify robust cross-functional mitigatingactions. This study illustrates how and why disruptions in the payment system in Sweden could create cascadingeffects in other critical infrastructures with potentially severe consequences for many citizens, governmentinstitutions and companies. Data from document studies, interviews and workshops with field experts revealseven challenges for collective cross-functional critical infrastructure resilience that need to be dealt with: 1)Shortage of food, fuel, cash, medicine; 2) Limited capacity of alternative payment solutions; 3) Cities are morevulnerable than the countryside; 4) Economically vulnerable groups in society are more severely affected; 5)Trust maintenance needs; 6) Crisis communication needs; 7) Fragmentation of responsibility for criticalinfrastructures across many actors.

Place, publisher, year, edition, pages
ISCRAM, 2017. Vol. 14, 281-292 p., 1464
Series
ISCRAM Proceedings, E-ISSN 2411-3387 ; 2017
National Category
Information Systems
Research subject
Information Systems
Identifiers
URN: urn:nbn:se:his:diva-13553Scopus ID: 2-s2.0-85030706059OAI: oai:DiVA.org:his-13553DiVA: diva2:1094917
Conference
14th International Conference on Information Systems for Crisis Response and Management (ISCRAM2017), Albi, France, May 21-24, 2017
Funder
Swedish Civil Contingencies Agency, 2016-3046
Available from: 2017-03-23 Created: 2017-05-11 Last updated: 2017-11-21Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf