User Experience in Social Human-Robot Interaction
2017 (English)In: International Journal of Ambient Computing and Intelligence (IJACI), ISSN 1941-6237, E-ISSN 1941-6245, Vol. 8, no 2, 13-32 p.Article in journal (Refereed) Published
Socially interactive robots are expected to have an increasing importance in human society. For social robots to provide long-term added value to people’s lives, it is of major importance to stressthe need for positive user experience (UX) of such robots. The human-centered view emphasizes various aspects that emerge in the interaction between humans and robots. However, a positive UX does not appear by itself but has to be designed for and evaluated systematically. In this paper, the focus is on the role and relevance of UX in human-robot interaction (HRI) and four trends concerning the role and relevance of UX related to socially interactive robots are identified, and three challenges related to its evaluation are also presented. It is argued that current research efforts and directions are not sufficient in HRI research, and that future research needs to further address interdisciplinary research in order to achieve long-term success of socially interactive robots.
Place, publisher, year, edition, pages
2017. Vol. 8, no 2, 13-32 p.
Human-Centered HRI, Human-Robot Interaction, Human-Technology Interaction, Robotic Technology, Socially Interactive Technology, UX Design, UX Evaluation, UX Goals
Research subject Interaction Lab (ILAB); Information Systems
IdentifiersURN: urn:nbn:se:his:diva-13430DOI: 10.4018/IJACI.2017040102OAI: oai:DiVA.org:his-13430DiVA: diva2:1081240
Projectsthe Knowledge Foundation, Stockholm, SIDUS grant agreement no. 20140220. (AIR, “Action and intention recognition in human interaction with autonomous systems").