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Knowledge Waste & Knowledge Loss: What is it All About?
Universidade Federal de Santa Catarina (UFSC), Florianopolis, Brazil.
University of Skövde, School of Business. University of Skövde, Enterprises for the Future. (Knowledge and Innovation Management (KIM))ORCID iD: 0000-0001-8469-2427
Universidade Federal de Santa Catarina (UFSC), Florianopolis, Brazil.
2016 (English)In: Navus Revista de Gestão e Tecnologia, ISSN 2237-4558, Vol. 6, no 4, 38-57 p.Article in journal (Refereed) Published
Abstract [en]

In this paper we are interested in developing an understanding of the concepts of knowledge waste and knowledge loss. The latter can in the worst case lead to "a decreased capacity for effective action or decision making in a specific organizational context" (DeLong, 2004, p. 21). Whereas knowledge waste means that companies are not using the full capacity of existing knowledge. As outlined by Ferenhof (2011) it is any failure in the process of knowledge conversion. These definitions imply differences between the concepts, the literature however suggests that many authors uses them interchangeably. Is that correct? Are the concepts important, of relevance? The present article's aim is to highlight the importance of having better insights into the concepts. The authors believe that both theory and corporate practice will benefit from an improved understanding.

Abstract [pt]

Neste trabalho estamos interessados em desenvolver uma compreensão dos conceitos de desperdício de conhecimento e perda de conhecimento. Este último pode, no pior caso, levar a “uma diminuição da capacidade de ação efetiva ou tomada de decisão em um contexto organizacional específica” (DeLong, 2004, p. 21). Sendo que, desperdício de conhecimento significa que as empresas não estão usando a plena capacidade do conhecimento existente. Conforme descrito por Ferenhof (2011) é qualquer falha no processo de conversão do conhecimento. Assim, estas definições implicam diferenças entre os conceitos, a literatura, no entanto, sugere que muitos autores as utilizam alternadamente. Isso está correto? São os conceitos importantes e, de relevância? O presente artigo objetiva destacar a importância de ter uma melhor compreensão sobre esses conceitos. Acreditamos que a teoria e a prática empresarial irão beneficiar-se de uma melhor compreensão destes conceitos.

Place, publisher, year, edition, pages
2016. Vol. 6, no 4, 38-57 p.
Keyword [en]
Knowledge Waste, Knowledge Loss, Knowledge Management, Survey
Keyword [pt]
Desperdício de conhecimento, Perda de conhecimento, Gestão do conhecimento
National Category
Business Administration
Research subject
Humanities and Social sciences; Knowledge and Innovation Management (KIM)
Identifiers
URN: urn:nbn:se:his:diva-13339ISI: 000391133500004OAI: oai:DiVA.org:his-13339DiVA: diva2:1068712
Note

Title in Portuguese: Desperdício e Perda de Conhecimento: Do que se trata?

Available from: 2017-01-26 Created: 2017-01-26 Last updated: 2017-05-11Bibliographically approved

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Citation style
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