Using IT-Supported Knowledge Repositories for Succession Planning in SMEs: How to Deal with Knowledge Loss?
2016 (English)In: Handbook of Research on Human Resources Strategies for the New Millennial Workforce / [ed] Patricia Ordoñez de Pablos and Robert D. Tennyson, IGI Global, 2016, 393-406 p.Chapter in book (Refereed)
In the context of succession planning a huge number of critical knowledge can be at risk. This challenges smaller firms in particular. Based upon this, the chapter intends to highlight the contribution of IT-supported repositories to small and medium-sized enterprises (SME) succession planning as a promising approach to better cope with the risk of knowledge loss. More precisely, the aim of this chapter is to analyze different types of knowledge loss in the capture process with SME succession planning to demonstrate the potentials and deficiencies with IT-supported knowledge repositories. The findings presented in this chapter will hopefully contribute to a better understanding of how to deal with knowledge loss in the capture process when using IT-supported knowledge repositories for SME succession planning.
Place, publisher, year, edition, pages
IGI Global, 2016. 393-406 p.
Succession planning, SMEs, Smaller firms, IT-supported knowledge repositories, Capture process, Risk, Knowledge loss, Knowledge management
Research subject Humanities and Social sciences
IdentifiersURN: urn:nbn:se:his:diva-13138DOI: 10.4018/978-1-5225-0948-6.ch020ISBN: 978-1-5225-0948-6ISBN: 1-5225-0948-8ISBN: 978-1-5225-0949-3OAI: oai:DiVA.org:his-13138DiVA: diva2:1049710