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The impact of social media on knowledge management
Department of Production Engineering and System, Complexo de Ensino Superior de Santa Catarina (CESUSC) and Federal University of Santa Catarina (UFSC), Brazil. (Knowledge and Innovation Management (KIM))
Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande. (Knowledge and Innovation Management (KIM))ORCID-id: 0000-0001-8469-2427
Iran University of Science & Technology (IUST), Tehran, Iran.
2016 (Engelska)Ingår i: IFKAD 2016 - 11th International Forum on Knowledge Asset Dynamics: Towards a New Architecture of Knowledge: Big Data, Culture and Creativity Proceedings / [ed] J. C. Spender, Giovanni Schiuma, Joerg Rainer Noennig, Institute of Knowledge Asset Management (IKAM) , 2016Konferensbidrag, Muntlig presentation med publicerat abstract (Refereegranskat)
Abstract [en]

The aim of this paper is to review extant research on the impact of social media on knowledge management (KM) to establish the current body of knowledge and, on this basis, to suggest some promising avenues for future research.

The study consists of a systematic literature review of eighteen refereed empirical articles on social media and knowledge management. In order to get access to the articles, we used different scientific databases such as Scopus and ProQuest. As keywords, we decided to use multiple keyword combinations. After having read the abstracts of the articles identified, we ended up with a final set of eighteen articles, which represented the basis for analysis. The systematic approach helped us to make sure that the majority of relevant papers would be covered. 

To the best of the authors’ knowledge, no systematic literature review on social media and knowledge management has previously been published or presented.

The topic seems to be a promising field for systematic and intensive research and offers a variety of future research avenues.

Ort, förlag, år, upplaga, sidor
Institute of Knowledge Asset Management (IKAM) , 2016.
Nyckelord [en]
Social Media, Knowledge Management, Knowledge sharing, Systematic literature review.
Nationell ämneskategori
Företagsekonomi
Forskningsämne
Humaniora-samhällsvetenskap
Identifikatorer
URN: urn:nbn:se:his:diva-12729ISBN: 978-88-96687-09-3 OAI: oai:DiVA.org:his-12729DiVA, id: diva2:950460
Konferens
11th International Forum on Knowledge Asset Dynamics (IFKAD), Dresden, Germany, 15-17 June, 2016
Tillgänglig från: 2016-07-30 Skapad: 2016-07-30 Senast uppdaterad: 2017-11-27Bibliografiskt granskad

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Durst, Susanne

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