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Nine Challenges for e-Government Action Researchers
University of Siegen, Siegen, Germany.
Högskolan i Skövde, Institutionen för informationsteknologi. Högskolan i Skövde, Forskningscentrum för Informationsteknologi. Aalborg University, Aalborg, Denmark / Judge Business School, University of Cambridge, Cambridge, UK. (Information Systems)ORCID-id: 0000-0002-7858-9471
2015 (engelsk)Inngår i: International Journal of Electronic Government Research, ISSN 1548-3886, E-ISSN 1548-3894, Vol. 11, nr 3, s. 57-75Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

Action research is widespread in many of the background disciplines that underpin the e-Government field andis beginning to take root as a legitimate e-Government research method. Canonical Action Research (CAR)is the most widely used form of action research; however it relies on premises that can be problematic in thee-Government context. This article details some of those underlying assumptions, and shows the difficulties that result when applied to a relatively typical e-Government case study: the implementation of an advanced email system in Danish public administration. The empirical experience calls many of the standard premises into question, and these are categorised. The authors summarize the resulting experience as nine challenges for action researchers working in the e-Government field, and investigate some possible responses.

sted, utgiver, år, opplag, sider
IGI Global, 2015. Vol. 11, nr 3, s. 57-75
Emneord [en]
Action Research, Canonical Action Research, Digital Post Project, E-Communication, E-Government, Public Sector
HSV kategori
Forskningsprogram
Humaniora-samhällsvetenskap; Teknik; Informationssystem (IS)
Identifikatorer
URN: urn:nbn:se:his:diva-11325DOI: 10.4018/IJEGR.2015070104ISI: 000212439200005Scopus ID: 2-s2.0-84945267299OAI: oai:DiVA.org:his-11325DiVA, id: diva2:844703
Tilgjengelig fra: 2015-08-07 Laget: 2015-08-07 Sist oppdatert: 2019-03-04bibliografisk kontrollert

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