his.sePublikasjoner
Endre søk
RefereraExporteraLink to record
Permanent link

Direct link
Referera
Referensformat
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Annet format
Fler format
Språk
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Annet språk
Fler språk
Utmatningsformat
  • html
  • text
  • asciidoc
  • rtf
Do you know your knowledge at risk?
Institute for Entrepreneurship, University of Liechtenstein, Vaduz, Principality of Liechtenstein.ORCID-id: 0000-0001-8469-2427
Institute for Entrepreneurship, University of Liechtenstein, Vaduz, Principality of Liechtenstein.
2013 (engelsk)Inngår i: Measuring Business Excellence, ISSN 1368-3047, E-ISSN 1758-8057, Vol. 17, nr 3, s. 28-39Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

Purpose: This paper seeks to propose and discuss a knowledge management tool which has been designed to enable small to medium-sized enterprises (SMEs) to obtain information about the concentration of relevant knowledge with certain individuals respectively in certain departments. Design/methodology/approach: The tool represents an outcome of the authors' ongoing research activities related to the danger of knowledge loss due to turnover or long-term absence. A static knowledge map was developed based on a series of semi-structured interviews with 14 organization members from a German medium-sized enterprise operating in the printing sector. To apply this knowledge map to a broader range of SMEs a knowledge management tool has been developed. As underlying framework, the IC classification scheme and the concept of social capital were utilized. Findings: The knowledge management tool helps smaller firms to calculate a "knowledge at risk" score, which gives them a better understanding of their critical organization members and what is making them critical. Practical implications: The tool's outcome can illustrate the potential danger of organizational turnover, which hopefully triggers the development and implementation of specific replacement/retention measures in a timely manner. Originality/value: A tool is proposed that identifies indispensable organization members within SMEs. The tool's strength is its simple but powerful nature which does not require long-term preparation and/or training. © Emerald Group Publishing Limited.

sted, utgiver, år, opplag, sider
Emerald Group Publishing Limited, 2013. Vol. 17, nr 3, s. 28-39
Emneord [en]
Ageing staff, Germany, Knowledge loss, Knowledge management, Organizational turnover, Risk management, Small to medium-sized enterprises
HSV kategori
Forskningsprogram
Humaniora-samhällsvetenskap
Identifikatorer
URN: urn:nbn:se:his:diva-10024DOI: 10.1108/MBE-08-2012-0042Scopus ID: 2-s2.0-84883681331OAI: oai:DiVA.org:his-10024DiVA, id: diva2:750753
Tilgjengelig fra: 2014-09-30 Laget: 2014-09-29 Sist oppdatert: 2017-12-05bibliografisk kontrollert

Open Access i DiVA

Fulltekst mangler i DiVA

Andre lenker

Forlagets fulltekstScopus

Personposter BETA

Durst, Susanne

Søk i DiVA

Av forfatter/redaktør
Durst, Susanne
I samme tidsskrift
Measuring Business Excellence

Søk utenfor DiVA

GoogleGoogle Scholar

doi
urn-nbn

Altmetric

doi
urn-nbn
Totalt: 1311 treff
RefereraExporteraLink to record
Permanent link

Direct link
Referera
Referensformat
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Annet format
Fler format
Språk
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Annet språk
Fler språk
Utmatningsformat
  • html
  • text
  • asciidoc
  • rtf