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Servicemötet: En studie om vilka brister och förbättringsmöjligheter som finns i servicemötet mellan säljare och kund
Tchou Folkesson, Ida
University of Skövde, School of Technology and Society. Motala.
Pettersson, Sara
University of Skövde, School of Technology and Society. Motala.
2013 (Swedish)
Independent thesis Basic level (university diploma), 10 credits / 15 HE credits
Student thesis
Alternative title
Service meeting : A study on the gaps and improvement opportunities in service between salesman and customer (English)
Place, publisher, year, edition, pages
2013. , p. 35
National Category
Business Administration
Identifiers
URN:
urn:nbn:se:his:diva-8524
OAI: oai:DiVA.org:his-8524
DiVA, id:
diva2:652752
Subject / course
Business Administration
Educational program
Retail Store Manager - Study Programme
Uppsok
Social and Behavioural Science, Law
Supervisors
Samuelsson, Joachim
University of Skövde, School of Technology and Society.
Examiners
Gebredikan, Desalegn
University of Skövde, School of Technology and Society.
Available from:
2013-10-08
Created:
2013-10-01
Last updated:
2013-10-08
Bibliographically approved
Open Access in DiVA
Servicemötet
(889 kB)
957 downloads
File information
File name
FULLTEXT01.pdf
File size
889 kB
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SHA-512
7a20d52d6f7fd074395a9a68a24a213a35b8410fd98894162303dc8f204e38080abffab164f8337e14abc7140ea0e789457a5e7902e690ded999a3657b0d8bf4
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fulltext
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Tchou Folkesson, Ida
Pettersson, Sara
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Total: 958 downloads
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https://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-8524
Direct link
http://his.diva-portal.org/smash/record.jsf?pid=diva2:652752
Cite
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apa
apa-cv
ieee
modern-language-association-8th-edition
vancouver
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apa
apa-cv
ieee
modern-language-association-8th-edition
vancouver
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de-DE
en-GB
en-US
fi-FI
nn-NO
nn-NB
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en-GB
en-US
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