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Who Are the Online Medication Shoppers?: A Market Segmentation of the Swedish Welfare State
University of Skövde, School of Health Sciences. University of Skövde, Digital Health Research (DHEAR). Center for Wellbeing, Welfare and Happiness, Stockholm School of Economics, Sweden ; Department of Business Administration and Textile Management, University of Borås, Sweden. (Research on Citizen Centered Health, University of Skövde (Reacch US))ORCID iD: 0000-0003-1566-4478
University of Skövde, School of Health Sciences. University of Skövde, Digital Health Research (DHEAR). (Research on Citizen Centered Health, University of Skövde (Reacch US))ORCID iD: 0000-0001-6374-9471
University of Skövde, School of Health Sciences. University of Skövde, Digital Health Research (DHEAR). (Research on Citizen Centered Health, University of Skövde (Reacch US))ORCID iD: 0000-0003-4616-9525
2024 (English)In: Journal of Theoretical and Applied Electronic Commerce Research, E-ISSN 0718-1876, Vol. 19, no 1, p. 526-537Article in journal (Refereed) Published
Abstract [en]

The present study aimed to explore the online shopping of medicines from demographic, geographic, psychographic, and behavioral factors. A quantitative survey design was used with a quote sample representing the Swedish population regarding age, gender, and residential area. In total, 1863 persons responded to a survey, including measures of age, gender, income, education, area of residence, personality traits (BFI-10), values (Rokeach Value Survey), self-estimated health-status, internet usage, online shopping in general, and online shopping of medicines. Firstly, the data were analyzed with chi-squares and independent t-tests. From these initial analyses, online shopping of medicines was associated with young age, female gender, high income and education, living in a big city, extraversion, several values of desirable end-states of existence (e.g., self-respect, a sense of accomplishment, and pleasure), internet usage, and general online shopping. Secondly, the significant (p < 0.05) variables from the initial analysis were included in a logistic regression analysis. This comprehensive model showed that online medication shoppers are best predicted by being female and the use of internet. Unlike what was previously known about medication shoppers, the typical online medication shopper appears to be driven by hedonistic values and self-actualization, rather than health status. We suggest that further research replicate this study outside and inside Sweden, and that health status is measured in a different way. 

Place, publisher, year, edition, pages
MDPI, 2024. Vol. 19, no 1, p. 526-537
Keywords [en]
market segmentation, online shopping of medicines, personality, psychographic factors, traits, values
National Category
Business Administration Social Sciences Interdisciplinary
Research subject
Research on Citizen Centered Health, University of Skövde (Reacch US)
Identifiers
URN: urn:nbn:se:his:diva-23693DOI: 10.3390/jtaer19010028ISI: 001193568900001Scopus ID: 2-s2.0-85188966425OAI: oai:DiVA.org:his-23693DiVA, id: diva2:1848768
Funder
University of Skövde
Note

CC BY 4.0 DEED

© 2024 by the authors.

Correspondence Address: J.M. Roos; Department of Social Psychology, School of Health Sciences, University of Skövde, Skövde, SE-541 28, Sweden; email: john_magnus.roos@hb.se

Costs related to writing and publishing the articles were funded by the University of Skövde.

Available from: 2024-04-04 Created: 2024-04-04 Last updated: 2024-09-18Bibliographically approved

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Roos, John MagnusJansson, MagnusBjerkeli, Pernilla J.

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