Högskolan i Skövde

Online frauds are a category of Internet crime that has been increasing globally over the past years. Online fraudsters use a lot of different arenas and methods to commit their crimes and that is making defence against online fraudsters a difficult task. Today we see continuous warnings in the daily press and both researchers and governmental web-pages propose that Internet users gather knowledge about online frauds in order to avoid victimisation. In this paper we suggest a framework for presenting this knowledge to the Internet users when they are about to enter a situation where they need it. We provide an evaluation of the framework that indicates that it can both make users less prone to fraudulent ads and more trusting towards legitimate ads. This is done with a survey containing 117 participants over two groups where the participants were asked to rate the trustworthiness of fraudulent and legitimate ads.. One groups used the framework before the rating and the other group did not. The results showed that, in our study, the participants using the framework put less trust in fraudulent ads and more trust in legitimate ads. 

It is well established that user behavior is a crucial aspect of information security and archivingsecure behavior through awareness and security training is the go-to solution proposed bypractitioners as well as the research community. Thus, there is a dire need for efficient trainingmethods for use in the security domain. This paper introduces ContextBased MicroTraining(CBMT), a framework for information security training that dictated that information securitytraining should be delivered to end users in short-sequences when the users are in a situationwhere the training is needed. Further, the users' perception of CBMT in evaluated in an onlinesurvey where about 200 respondents are subjected to training material and asked about how theyperceived them. The results show that users like the training material designed according to theCBMT framework and would prefer to use CBMT over other traditional methods of informationsecurity training.

This paper demonstrates how Context Based MicroTraining (CBMT) can be used to develop open educational resources in a way that benefits students enrolled in university courses as well as anyone who wants to participate in open-learning activities. CBMT is a framework that provides guidelines for how educational resources should be structured. CBMT stipulates that information should be presented in short sequences and that is relevant for the learner’s current situation. In this paper, CBMT is implemented in a practical ICT course using video lectures that are delivered as open educational resources using YouTube. The experiences of enrolled students as well as YouTube users are evaluated as well as the actual results of the enrolled students. The results of the study suggest that users of the video lectures appreciate the learning approach. The actual results, i.e. learning outcomes, of the enrolled students are maintained. The study also demonstrates how using CBMT as open educational resources can free up time for teachers and increase the quality of teaching by benefitting from community feedback.

In this paper, we describe and evaluate how the learning framework ContextBased MicroTraining (CBMT) can be used to assist users to create strong passwords. Rather than a technical enforcing measure, CBMT is a framework that provides information security training to users when they are in a situation where the training is directly relevant. The study is carried out in two steps. First, a survey is used to measure how well users understand password guidelines that are presented in different ways. The second part measures how using CBMT to present password guidelines affect the strength of the passwords created. This experiment was carried out by implementing CBMT at the account registration page of a local internet service provider and observing the results on user-created passwords. The results of the study show that users presented with passwords creation guidelines using a CBMT learning module do understand the password creation guidelines to a higher degree than other users. Further, the experiment shows that users presented with password guidelines in the form of a CBMT learning module do create passwords that are longer and more secure than other users. The assessment of password security was performed using the zxcvbn tool, developed by Dropbox, that measures password entropy.

Information security is a socio-technical property where a lot of traditional efforts has been placed in the technical domain. Security has been seen as a technical challenge and the solutions has been technical. However, it is well known that human behavior plays a key role in information security and the user is often seen as the weakest link in the security chain. As such, information security is a socio-technical property where the social, or human side needs increased attention. Security training is commonly suggested as the way to improve user behavior but the effects of various training efforts is also under-researched. This paper demonstrates how ContextBased MicroTraining (CBMT) can be implemented and performs a usability evaluation of that implementation. CBMT is a method for information security training which has been developed over years of research. The paper demonstrates that the CBMT method can aid in the development of highly usable security training. The paper also emphasizes the need for user centered design in development of security software intended for end-users. 

This paper address the emergent need for training measures designed to improve user behavior in regards to security. We do this by proposing a framework for information security training that has been developed for several years and over several projects. The result is the framework ContextBased MicroTraining (CBMT) which provides goals and guidelines for how to better implement information security training that supports the user in the situation where the user needs support. CBMT has been developed and tested for use in higher education as well as for the support of users during passwords creation. This paper presents version 1.0 of the framework with the latest renements.

Purpose Using authentication to secure data and accounts has grown to be a natural part of computing. Even if several authentication methods are in existence, using passwords remain the most common type of authentication. As long and complex passwords are encouraged by research studies and practitioners alike, computer users design passwords using strategies that enable them to remember their passwords. This paper aims to find strategies that allow for the generation of passwords that are both memorable and computationally secure. Design/methodology/approach The study began with a literature review that was used to identify cognitive password creation strategies that facilitate the creation of passwords that are easy to remember. Using an action-based approach, attack models were created for the resulting creation strategies. The attack models were then used to calculate the entropy for passwords created with different strategies and related to a theoretical cracking time. Findings The result of this study suggests that using phrases with four or more words as passwords will generate passwords that are easy to remember and hard to attack. Originality/value This paper considers passwords from a socio-technical approach and provides insight into how passwords that are easy to remember and hard to crack can be generated. The results can be directly used to create password guidelines and training material that enables users to create usable and secure passwords.

The human aspect of cybersecurity continues to present challenges to researchers and practitioners worldwide. While measures are being taken to improve the situation, a vast majority of security incidents can be attributed to user behavior. Security and Awareness Training (SAT) has been available for several decades and is commonly given as a suggestion for improving the cybersecurity behavior of end-users. However, attackers continue to exploit the human factor suggesting that current SAT methods are not enough. Researchers argue that providing knowledge alone is not enough, and some researchers suggest that many currently used SAT methods are, in fact, not empirically evaluated. This paper aims to examine how SAT has been evaluated in recent research using a structured literature review. The result is an overview of evaluation methods which describes what results that can be obtained using them. The study further suggests that SAT methods should be evaluated using a variety of methods since different methods will inevitably provide different results. The presented results can be used as a guide for future research projects seeking to develop or evaluate methods for SAT.

Cybersecurity is a pressing matter, and a lot of the responsibility for cybersecurity is put on the individual user. The individual user is expected to engage in secure behavior by selecting good passwords, identifying malicious emails, and more. Typical support for users comes from Information Security Awareness Training (ISAT), which makes the effectiveness of ISAT a key cybersecurity issue. This paper presents an evaluation of how two promising methods for ISAT support users in acheiving secure behavior using a simulated experiment with 41 participants. The methods were game-based training, where users learn by playing a game, and Context-Based Micro-Training (CBMT), where users are presented with short information in a situation where the information is of direct relevance. Participants were asked to identify phishing emails while their behavior was monitored using eye-tracking technique. The research shows that both training methods can support users towards secure behavior and that CBMT does so to a higher degree than game-based training. The research further shows that most participants were susceptible to phishing, even after training, which suggests that training alone is insufficient to make users behave securely. Consequently, future research ideas, where training is combined with other support systems, are proposed

The importance of the human aspects of cybersecurity cannot be overstated in light of the many cybersecurity incidents stemming from insecure user behavior. Users are supposed to engage in secure behavior by use of security features or procedures but those struggle to get widespread use and one hindering factor is usability. While several previous papers studied various usability factors in the cybersecurity domain, a common understanding of usable security is missing. Further, usability covers a large range of aspects and understanding what aspects users prioritize is integral for development of truly usable security features. This paper builds on previous work and investigates what usability factors users prioritize and what demographic factors that affects the perception of usability factors. This is done through a survey answered by 1452 respondents from Sweden, Italy and UK. The results show that users prefer security functions to minimize resource consumption in terms of cost, device performance and time. The study further demonstrate that users want security functions to require as little effort as possible and just work. Further, the study determines that nation of residence and IT-competence greatly impacts the perception of usability for security functions while gender and age does so to a much lesser extent.