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Towards safer care in Sweden?: Studies of influences on patient safety
Linköping University, Department of Medical and Health Sciences, Division of Health Care Analysis. Linköping University, Faculty of Medicine and Health Sciences.ORCID iD: 0000-0002-5014-7831
2016 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Patient safety has progressed in 15 years from being a relatively insignificant issue to a position high on the agenda for health care providers, managers and policymakers as well as the general public. Sweden has seen increased national, regional and local patient safety efforts since 2011 when a new patient safety law was introduced and a four-year financial incentive plan was launched to encourage county councils to carry out specified measures and meet certain patient safety related criteria. However, little is known about what structures and processes contribute to improved patient safety outcomes and how the context influences the results.

The overall aim of this thesis was to generate knowledge for improved understanding and explanation of influences on patient safety in the county councils in Sweden. To address this issue, five studies were conducted: interviews with nurses and infection control practitioners, surveys to patient safety officers and a document analysis of patient safety reports. Patient safety officers are healthcare professionals who hold key positions in their county council’s patient safety work. The findings from the studies were structured through a framework based on Donabedian’s triad (with a contextual element added) and applying a learning perspective, highlight areas that are potentially important to improve the patient safety in Swedish county councils.

Study I showed that the conditions for the county councils’ patient safety work could be improved. Conducting root-cause analysis and attaining an organizational culture that encourages reporting and avoids blame were perceived to be of importance for improving patient safety. Study II showed that nurses perceived facilitators and barriers for improved patient safety at several system levels. Study III revealed many different types of obstacles to effective surveillance of health care-associated infections (HAIs), the majority belonging to the early stages of the surveillance process. Many of the obstacles described by the infection control practitioners restricted the use of results in efforts to reduce HAIs. Study IV of the Patient Safety Reports identified 14 different structure elements of patient safety work, 31 process elements and 23 outcome elements. These reports were perceived by patient safety officers to be useful for providing a structure for patient safety work in the county councils, for enhancing the focus on patient safety issues and for learning from the patient safety work that is undertaken. In Study V the patient safety officers rated efforts to reduce the use of antibiotics and improved communication between health care practitioners and patients as most important for attaining current and future levels of patient safety in their county council. The patient safety officers also perceived that the most successful county councils regarding patient safety have good leadership support, a long-term commitment and a functional work organisation for patient safety work.

Taken together, the five studies of this thesis demonstrate that patient safety is a multifaceted problem that requires multifaceted solutions. The findings point to an insufficient transition of assembled data and information into action and learning for improved patient safety.

Place, publisher, year, edition, pages
Linköping: Linköping University Electronic Press, 2016. , p. 96
Series
Linköping University Medical Dissertations, ISSN 0345-0082 ; 1503
Keywords [en]
Patient safety, interventions, perceptions, learning from errors, patient safety reports, learning organization, patientsäkerhet, patientsäkerhetsberättelse, nationella initiativ, lärande organisation, uppfattningar, Health Care Service and Management, Health Policy and Services and Health Economy, Hälso- och sjukvårdsorganisation, hälsopolitik och hälsoekonomi
Keywords [sv]
patientsäkerhet, patientsäkerhetsberättelse, nationella initiativ, lärande organisation, uppfattningar
National Category
Health Care Service and Management, Health Policy and Services and Health Economy
Identifiers
URN: urn:nbn:se:his:diva-20971DOI: 10.3384/diss.diva-127307Libris ID: 19437355ISBN: 978-91-7685-857-8 (print)OAI: oai:DiVA.org:his-20971DiVA, id: diva2:1643579
Public defence
2016-04-22, Belladonna, Hus 511-001, Campus US, Linköping, 13:00
Opponent
Supervisors
Available from: 2022-03-10 Created: 2022-03-10 Last updated: 2022-03-11Bibliographically approved
List of papers
1. Factors influencing patient safety in Sweden: perceptions of patient safety officers in the county councils
Open this publication in new window or tab >>Factors influencing patient safety in Sweden: perceptions of patient safety officers in the county councils
Show others...
2013 (English)In: BMC Health Services Research, E-ISSN 1472-6963, Vol. 13, no 1, article id 52Article in journal (Refereed) Published
Abstract [en]

Background: National, regional and local activities to improve patient safety in Sweden have increased over the last decade. There are high ambitions for improved patient safety in Sweden. This study surveyed health care professionals who held key positions in their county council’s patient safety work to investigate their perceptions of the conditions for this work, factors they believe have been most important in reaching the current level of patient safety and factors they believe would be most important for achieving improved patient safety in the future.

Methods: The study population consisted of 218 health care professionals holding strategic positions in patient safety work in Swedish county councils. Using a questionnaire, the following topics were analysed in this study: profession/occupation; number of years involved in a designated task on patient safety issues; knowledge/overview of the county council’s patient safety work; ability to influence this work; conditions for this work; and the importance of various factors for current and future levels of patient safety.

Results: The response rate to the questionnaire was 79%. The conditions that had the highest number of responses in complete agreement were “patients’ involvement is important for patient safety” and “patient safety work has good support from the county council’s management”. Factors that were considered most important for achieving the current level of patient safety were root cause and risk analyses, incident reporting and the Swedish Patient Safety Law. An organizational culture that encourages reporting and avoids blame was considered most important for improved patient safety in the future, closely followed by improved communication between health care practitioners and patients.

Conclusion: Health care professionals with important positions in the Swedish county councils’ patient safety work believe that conditions for this work are somewhat constrained. They attribute the current levels of patient safety to a broad range of factors and believe that many different solutions can contribute to enhanced patient safety in the future, suggesting that this work must be multifactorial.

Place, publisher, year, edition, pages
BioMed Central, 2013
Keywords
Patient safety, Patient involvement, Communication, Safety culture, Root cause analysis, Risk analysis, Incident reporting
National Category
Health Care Service and Management, Health Policy and Services and Health Economy
Identifiers
urn:nbn:se:his:diva-20976 (URN)10.1186/1472-6963-13-52 (DOI)000315330200001 ()23391301 (PubMedID)2-s2.0-84873426807 (Scopus ID)
Funder
Swedish Association of Local Authorities and Regions
Note

CC BY 2.0

Correspondence: mikaela.nygren@liu.se Department of Medical and Health Sciences, Division of Health Care Analysis, Linköping University, 581 83 Linköping, Sweden

This work was financially supported by the Swedish Association of Local Authorities and Regions (SALAR) [SKR].

Available from: 2022-03-10 Created: 2022-03-10 Last updated: 2022-09-15
2. Facilitators and barriers influencing patient safety in Swedish hospitals: a qualitative study of nurses’ perceptions
Open this publication in new window or tab >>Facilitators and barriers influencing patient safety in Swedish hospitals: a qualitative study of nurses’ perceptions
2014 (English)In: BMC Nursing, E-ISSN 1472-6955, Vol. 13, no 1, article id 23Article in journal (Refereed) Published
Abstract [en]

Background: Sweden has undertaken many national, regional, and local initiatives to improve patient safety since the mid-2000s, but solid evidence of effectiveness for many solutions is often lacking. Nurses play a vital role in patient safety, constituting 71% of the workforce in Swedish health care. This interview study aimed to explore perceived facilitators and barriers influencing patient safety among nurses involved in the direct provision of care. Considering the importance of nurses with regard to patient safety, this knowledge could facilitate the development and implementation of better solutions.

Methods: A qualitative study with semi-structured individual interviews was carried out. The study population consisted of 12 registered nurses at general hospitals in Sweden. Data were analyzed using qualitative content analysis.

Results: The nurses identified 22 factors that influenced patient safety within seven categories: ‘patient factors’, ‘individual staff factors’, ‘team factors’, ‘task and technology factors’, ‘work environment factors’, ‘organizational and management factors’, and ‘institutional context factors’. Twelve of the 22 factors functioned as both facilitators and barriers, six factors were perceived only as barriers, and four only as facilitators. There were no specific patterns showing that barriers or facilitators were more common in any category.

Conclusion: A broad range of factors are important for patient safety according to registered nurses working in general hospitals in Sweden. The nurses identified facilitators and barriers to improved patient safety at multiple system levels, indicating that complex multifaceted initiatives are required to address patient safety issues. This study encourages further research to achieve a more explicit understanding of the problems and solutions to patient safety.

Place, publisher, year, edition, pages
BioMed Central, 2014
Keywords
Patient safety, Nurse, Qualitative content analysis, Interview, Implementation, Intervention, Multifaceted
National Category
Health Care Service and Management, Health Policy and Services and Health Economy
Identifiers
urn:nbn:se:his:diva-20974 (URN)10.1186/1472-6955-13-23 (DOI)25132805 (PubMedID)2-s2.0-84908085240 (Scopus ID)
Funder
Swedish Association of Local Authorities and Regions
Note

CC BY 2.0

Correspondence: mikaela.ridelberg@liu.se Department of Medical and Health Sciences, Division of Health Care Analysis, Linköping University, Linköping 581 83, Sweden

This work was supported financially by the Swedish Association of Local Authorities and Regions (SALAR) [SKR]. The authors report no conflicts of interest. The authors alone are responsible for the content and writing of the paper.

Available from: 2022-03-10 Created: 2022-03-10 Last updated: 2024-07-04Bibliographically approved
3. Using surveillance data to reduce healthcare–associated infection: a qualitative study in Sweden
Open this publication in new window or tab >>Using surveillance data to reduce healthcare–associated infection: a qualitative study in Sweden
2015 (English)In: Journal of Infection Prevention, ISSN 1757-1774, Vol. 16, no 5, p. 208-214Article in journal (Refereed) Published
Abstract [en]

Introduction: Healthcare-associated infection (HAI) surveillance data can be used to estimate the scope, spread and location of infections, monitor trends, evaluate preventive efforts, and improve practices, policy and facility planning. In Sweden, national point prevalence surveys (PPS) have been conducted twice yearly in all county councils since 2008.

Aim: The aim of this study was to identify key obstacles concerning the HAI surveillance process.

Methods: Twenty-two infection control practitioners (ICPs) from all county councils in Sweden were interviewed, using semi-structured interview guides. Data were analysed using qualitative content analysis.

Results: Sixteen types of obstacles pertaining to four surveillance stages were identified. Most obstacles were associated with the first two stages, which meant that the latter stages of this process, i.e. the use of the results to reduce HAI, were underdeveloped. The ICPs observed scepticism towards both the PPS methodology itself and the quality of the HAI data collected in the PPS, which hinders HAI surveillance realising its full potential in Swedish healthcare.

Place, publisher, year, edition, pages
Sage Publications, 2015
Keywords
Healthcare-associated infection, surveillance data, prevention
National Category
Public Health, Global Health, Social Medicine and Epidemiology
Identifiers
urn:nbn:se:his:diva-20973 (URN)10.1177/1757177415588380 (DOI)28989432 (PubMedID)2-s2.0-84940036265 (Scopus ID)
Funder
Swedish Association of Local Authorities and Regions
Note

Corresponding author: Mikaela Ridelberg, Department of Medical and Health Sciences, Division of Health Care Analysis, Linköping University, 581 83 Linköping, Sweden. Email: mikaela.ridelberg@liu.se

This work was supported financially by the Swedish Association of Local Authorities and Regions (SALAR). [SKR]

Available from: 2022-03-10 Created: 2022-03-10 Last updated: 2022-03-10Bibliographically approved
4. Patient safety work in Sweden: quantitative and qualitative analysis of annual patient safety reports
Open this publication in new window or tab >>Patient safety work in Sweden: quantitative and qualitative analysis of annual patient safety reports
2016 (English)In: BMC Health Services Research, E-ISSN 1472-6963, Vol. 16, no 1, article id 98Article in journal (Refereed) Published
Abstract [en]

Background: There is widespread recognition of the problem of unsafe care and extensive efforts have been made over the last 15 years to improve patient safety. In Sweden, a new patient safety law obliges the 21 county councils to assemble a yearly patient safety report (PSR). The aim of this study was to describe the patient safety work carried out in Sweden by analysing the PSRs with regard to the structure, process and result elements reported, and to investigate the perceived usefulness of the PSRs as a tool to achieve improved patient safety.

Methods: The study was based on two sources of data: patient safety reports obtained from county councils in Sweden published in 2014 and a survey of health care practitioners with strategic positions in patient safety work, acting as key informants for their county councils. Answers to open-ended questions were analysed using conventional content analysis.

Results: A total of 14 structure elements, 31 process elements and 23 outcome elements were identified. The most frequently reported structure elements were groups devoted to working with antibiotics issues and electronic incident reporting systems. The PSRs were perceived to provide a structure for patient safety work, enhance the focus on patient safety and contribute to learning about patient safety.

Conclusion: Patient safety work carried out in Sweden, as described in annual PSRs, features a wide range of structure, process and result elements. According to health care practitioners with strategic positions in the county councils' patient safety work, the PSRs are perceived as useful at various system levels.

Place, publisher, year, edition, pages
Springer Nature, 2016
Keywords
Healthcare, Patient safety, Patient safety reports
National Category
Health Care Service and Management, Health Policy and Services and Health Economy
Identifiers
urn:nbn:se:his:diva-20965 (URN)10.1186/s12913-016-1350-5 (DOI)000372864800001 ()27001079 (PubMedID)2-s2.0-84963935745 (Scopus ID)
Note

CC BY 4.0

This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made. The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/) applies to the data made available in this article, unless otherwise stated.

Correspondence: siw.carlfjord@liu.se

Available from: 2022-03-08 Created: 2022-03-08 Last updated: 2022-09-15Bibliographically approved
5. How Can Safer Care Be Achieved?: Patient Safety Officers’ Perceptions of Factors Influencing Patient Safety in Sweden
Open this publication in new window or tab >>How Can Safer Care Be Achieved?: Patient Safety Officers’ Perceptions of Factors Influencing Patient Safety in Sweden
2020 (English)In: Journal of patient safety, ISSN 1549-8417, E-ISSN 1549-8425, Vol. 16, no 2, p. 155-161Article in journal (Refereed) Published
Abstract [en]

Objective This study aimed to survey health care professionals in Sweden on the factors that they believe have been most important in reaching the current level of patient safety and achieving safer care in the future as well as the characteristics of the county councils that have been the most successful in achieving safe care.

Methods The study population consisted of 222 patient safety officers, that is, health care professionals with strategic positions in patient safety work in the county councils. A postal questionnaire was used for data collection.

Results The survey response rate was 70%. The factors that were considered most important for the current level of patient safety were efforts to reduce the use of antibiotics; Swedish patient safety law; and internal discussions with the county council management, heads of health care units, health care providers, and so on. The factors that were considered most important to achieve safer care in the future were improved communication between health care practitioners and patients, improved organizational culture, improved communication, and patient safety knowledge as a compulsory component of basic education for health care practitioners.

Conclusions Several factors rated highly for achieving the current level of patient safety are part of the government-supported financial incentive plan. Patient safety is attributed to a broad range of factors, and many solutions might contribute to improved patient safety in the future. The most successful county councils are characterized by leadership support for patient safety, well-organized patient safety work, long-term commitment to patient safety, and an organizational culture that is conducive to patient safety.

Place, publisher, year, edition, pages
Lippincott Williams & Wilkins, 2020
National Category
Health Care Service and Management, Health Policy and Services and Health Economy
Identifiers
urn:nbn:se:his:diva-20970 (URN)10.1097/pts.0000000000000262 (DOI)000546995700013 ()29112035 (PubMedID)2-s2.0-85084962834 (Scopus ID)
Funder
Swedish Association of Local Authorities and Regions
Note

Correspondence: Per Nilsen, Department of Medical and Health Sciences, Linköping University, SE-581 83 Linköping, Sweden (e-mail: per.nilsen@liu.se).

This work was financially supported by SALAR. [SKR]

Available from: 2022-03-10 Created: 2022-03-10 Last updated: 2022-03-10Bibliographically approved

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