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Patient Empowerment and its Connection to Trust
University of Skövde, School of Business. University of Skövde, Enterprises for the Future Research Environment. (Medarbetarskap och Organisatorisk resiliens (FORE), Followership and Organizational Resilience)ORCID iD: 0000-0001-5718-0100
University of Skövde, School of Informatics. University of Skövde, Informatics Research Environment. (Informationssystem (IS), Information Systems)
University of Skövde, School of Informatics. University of Skövde, Informatics Research Environment. (Informationssystem (IS), Information Systems)ORCID iD: 0000-0002-8607-948X
2022 (English)In: Proceedings of the 18th International Symposium on Health Information Management Research / [ed] Peter Bath; Päivi Jokela; Laura Sbaffi, Kalmar: Linnaeus University; University of Sheffield , 2022Conference paper, Published paper (Refereed)
Abstract [en]

Patient Empowerment (PE) allows patients to be more active in managing their own health and quality of life. The aim of this paper is to analyze how trust affects PE, in the context of healthcare information systems. An interview study was conducted concerning patients’ online access to electronic healthcare records. Results show that PE requires that patients trust the information that healthcare professionals and their electronic health record systems provide. Without trust, patients cannot control their own participation in relation to the healthcare professionals. This may result in a diminished ability to participate in the healthcare processes regarding their own care. Practical implications include acquired knowledge about and awareness of how trust influences PE, with particular emphasis on healthcare professionals. A trust model is presented that illustrates the trustor-trustee dimensions of PE. This model has both theoretical and practical implications in its illustration of how trust and PE connect.  

Place, publisher, year, edition, pages
Kalmar: Linnaeus University; University of Sheffield , 2022.
Keywords [en]
EHR, online medical records, patient empowerment, trust
National Category
Information Systems
Research subject
Information Systems; Followership and Organizational Resilience
Identifiers
URN: urn:nbn:se:his:diva-19422DOI: 10.15626/ishimr.2020.06ISBN: 978-91-89081-09-3 (electronic)OAI: oai:DiVA.org:his-19422DiVA, id: diva2:1521209
Conference
The 18th International Symposium on Health Information Management Research, iSHIMR, Using digital information for better patient health, care and well-being, Kalmar, Sweden (Online) 17-18 October 2020
Note

CC BY-NC-ND 4.0

Available from: 2021-01-22 Created: 2021-01-22 Last updated: 2022-05-05Bibliographically approved

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Eriksson, NomieSöderström, EvaÅhlfeldt, Rose-Mharie

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