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Ursäkta, hur vill hon bli bemött?: Kvinnor med utmattningssyndroms upplevelser av bemötande i vården
University of Skövde, School of Health Sciences.
University of Skövde, School of Health Sciences.
2020 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Excuse me, how does she want to be treated? : Women with burnout syndrome's experiences of treatment in care (English)
Abstract [sv]

Bakgrund: Utmattningssyndrom (UMS) är ett folkhälsoproblem, överrepresenterat av kvinnor. Patientgruppen tenderar att mötas av misstro i vården. Patienterna befinner sig ofta i kris och har svårt att acceptera sin situation. Sjukdomstillståndet innefattar oftast skam och skuld. För att minska lidande krävs att vårdpersonal värnar om kvinnornas hälsa och tillfrisknande, genom ett bemötande som ökar patienternas känsla av sammanhang, empowerment och delaktighet. Syfte: Syftet med studien var att belysa kvinnors upplevelser av bemötande i vården då de drabbats av UMS. Metod: En studie av sex självbiografier. Självbiografierna analyserades utifrån Lundman och Hällgren Granheims (2017) kvalitativa innehållsanalys. Resultat: Resultatet påvisade vikten av att bli väl bemött samt vikten av att få ett professionellt stöd i vården. Dessa aspekter grundade sig på kvinnornas upplevelser av att bli sedda, tagna på allvar och delaktiga i sin vård, samt vikten av att få stöd, rätt diagnos och behandling samt att mötas av kunnig personal. Resultatet påvisar både negativa och positiva aspekter. Slutsats: En slutsats är att det finns ett behov av ökad förståelse för betydelsen av bemötande i vården. En förståelse som innebär ökad förmåga att bemöta kvinnornas utsatthet samt att lindra deras lidande, vilket omfattar vårdpersonal i allmänhet och sjuksköterskor i synnerhet.

Abstract [en]

Background: Burnoutsyndrome is a public health problem, overrepresented by women. The patient group tends to be met with mistrust in care. The patients are often in crisis and have difficulty accepting their situation. The disease state usually includes shame and guilt. To reduce suffering, healthcare professionals are required to care for women's health and recovery, through a treatment that increases patients' sense of context, empowerment and participation. Purpose: The purpose of the study was to shed light on women's experiences of treatment in care when they were affected by burnoutsyndrome. Method: A study of six autobiographies. The autobiographies were analyzed based on Lundman and Hällgren Granheim's (2017) qualitative content analysis. Results: The results showed the importance of being well treated and the importance of receiving professional support in care. These aspects were based on the women's experiences of being seen, taken seriously and involved in their care, as well as the importance of receiving support, the right diagnosis as well as the importance of being met by knowledgeable staff. The results show both negative and positive aspects. Conclusion: One conclusion is that there is a need for an increased understanding of the importance of treatment in healthcare. An understanding that involves increased ability to respond to women's vulnerability and to alleviate their suffering, which includes healthcare professionals in general and nurses in particular.

Place, publisher, year, edition, pages
2020. , p. 34
Keywords [en]
Autobiographies, burnoutsyndrome, experiences, treatment in care, women
Keywords [sv]
Bemötande i vården, kvinnor, självbiografier, utmattningssyndrom, upplevelser
National Category
Nursing
Identifiers
URN: urn:nbn:se:his:diva-19246OAI: oai:DiVA.org:his-19246DiVA, id: diva2:1501148
Subject / course
Nursing/Nursing Science
Educational program
Nursing - Study Programme
Supervisors
Examiners
Available from: 2020-11-16 Created: 2020-11-16 Last updated: 2020-11-16Bibliographically approved

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