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Digital Inclusion Competences for Senior Citizens: The Survival Basics
University of Skövde, School of Informatics. University of Skövde, Informatics Research Environment. (Informationssystem (IS), Information Systems)ORCID iD: 0000-0002-7858-9471
University of Skövde, School of Informatics. University of Skövde, Informatics Research Environment. (Informationssystem (IS), Information Systems)ORCID iD: 0000-0002-8900-6139
University of Skövde, School of Informatics. University of Skövde, Informatics Research Environment. (Informationssystem (IS), Information Systems)
2020 (English)In: Electronic Government: 19th IFIP WG 8.5 International Conference, EGOV 2020, Linköping, Sweden, August 31 – September 2, 2020, Proceedings / [ed] Gabriela Viale Pereira, Marijn Janssen, Habin Lee, Ida Lindgren, Manuel Pedro Rodríguez Bolívar, Hans Jochen Scholl, Anneke Zuiderwijk, Cham: Springer, 2020, p. 151-163Conference paper, Published paper (Refereed)
Abstract [en]

The rapid pace of digitalisation provides many smarter and more efficient ways of interacting with the world, but may also lead to the exclusion of some groups. Senior citizens are one of these groups at risk. Taking the European Digital Competence Framework for Citizens as a starting point, we investigate digital survival skills for the elderly. Data was collected from digital education workshops for senior citizens organized jointly between Telia, Swedish municipalities, and the researchers. We use content analysis to understand seniors’ perceptions of which competences they need to survive in an increasingly digital environment and provide a version of the Competence Framework targeted at senior citizen inclusion. Lessons for inclusion initiatives are drawn from the results.

Place, publisher, year, edition, pages
Cham: Springer, 2020. p. 151-163
Series
Lecture Notes in Computer Science, ISSN 0302-9743, E-ISSN 1611-3349 ; 12219
Keywords [en]
E-government, Digital inclusion, Digital competence, Senior citizens
National Category
Engineering and Technology Information Systems, Social aspects Pedagogy Occupational Therapy Human Aspects of ICT Information Systems
Research subject
Information Systems
Identifiers
URN: urn:nbn:se:his:diva-18945DOI: 10.1007/978-3-030-57599-1_12Scopus ID: 2-s2.0-85096504653ISBN: 978-3-030-57598-4 (print)ISBN: 978-3-030-57599-1 (electronic)OAI: oai:DiVA.org:his-18945DiVA, id: diva2:1460592
Conference
19th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2020, Linköping, Sweden, August 31 – September 2, 2020
Note

Also part of the Information Systems and Applications, incl. Internet/Web, and HCI book sub series (LNISA, volume 12219)

Available from: 2020-08-24 Created: 2020-08-24 Last updated: 2020-12-03Bibliographically approved

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Rose, JeremyHolgersson, JesperSöderström, Eva

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Engineering and TechnologyInformation Systems, Social aspectsPedagogyOccupational TherapyHuman Aspects of ICTInformation Systems

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