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Collaborative Public Management: Coordinated Value Propositions among Public Service Organisations
Department of Technology Management and Economics, Centre for Healthcare Improvement, Chalmers University of Technology, Gothenburg, Sweden.
Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande. Department of Technology Management and Economics, Centre for Healthcare Improvement, Chalmers University of Technology, Gothenburg, Sweden. (Medarbetarskap och Organisatorisk resiliens, Followership and Organizational Resilience (FORE))ORCID-id: 0000-0002-1989-2745
Department of Technology Management and Economics, Centre for Healthcare Improvement, Chalmers University of Technology, Gothenburg, Sweden.
Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande. Department of Technology Management and Economics, Centre for Healthcare Improvement, Chalmers University of Technology, Gothenburg, Sweden. (Medarbetarskap och Organisatorisk resiliens, Followership and Organizational Resilience (FORE))ORCID-id: 0000-0003-2476-4411
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2019 (engelsk)Inngår i: Public Management Review, ISSN 1471-9037, E-ISSN 1471-9045Artikkel i tidsskrift (Fagfellevurdert) Epub ahead of print
Abstract [en]

Drawing from collaborative public management, this article seeks to contribute topublic service logic by focusing on what precedes the public service user’s realizationof value: the value proposition. A new care model for elderly people with multiplechronic diseases shows that coordinators with an inter-organizational mission, ver-tical and horizontal supporting structures, trust established through relationships,and recognition of service systems’embeddedness in social systems are pivotal forthe ability of public service organizations to develop coordinated value propositions.The contribution to policy and practice is an increased understanding of a coherent,rather than fragmented, welfare system for users/citizens.

sted, utgiver, år, opplag, sider
Taylor & Francis, 2019.
Emneord [en]
Collaborative public management, public service logic, value proposition, service system, social system
HSV kategori
Forskningsprogram
Medarbetarskap och organisatorisk resiliens (FORE)
Identifikatorer
URN: urn:nbn:se:his:diva-16723DOI: 10.1080/14719037.2019.1604793Scopus ID: 2-s2.0-85065339674OAI: oai:DiVA.org:his-16723DiVA, id: diva2:1299410
Tilgjengelig fra: 2019-03-26 Laget: 2019-03-26 Sist oppdatert: 2019-09-04

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