Collaborative Public Management: Coordinated Value Propositions among Public Service OrganisationsShow others and affiliations
2020 (English)In: Public Management Review, ISSN 1471-9037, E-ISSN 1471-9045, Vol. 22, no 6, p. 791-812Article in journal (Refereed) Published
Abstract [en]
Drawing from collaborative public management, this article seeks to contribute topublic service logic by focusing on what precedes the public service user’s realizationof value: the value proposition. A new care model for elderly people with multiplechronic diseases shows that coordinators with an inter-organizational mission, ver-tical and horizontal supporting structures, trust established through relationships,and recognition of service systems’embeddedness in social systems are pivotal forthe ability of public service organizations to develop coordinated value propositions.The contribution to policy and practice is an increased understanding of a coherent,rather than fragmented, welfare system for users/citizens.
Place, publisher, year, edition, pages
Taylor & Francis, 2020. Vol. 22, no 6, p. 791-812
Keywords [en]
Collaborative public management, public service logic, value proposition, service system, social system
National Category
Business Administration
Research subject
Followership and Organizational Resilience
Identifiers
URN: urn:nbn:se:his:diva-16723DOI: 10.1080/14719037.2019.1604793ISI: 000530934800002Scopus ID: 2-s2.0-85065339674OAI: oai:DiVA.org:his-16723DiVA, id: diva2:1299410
2019-03-262019-03-262020-05-20Bibliographically approved