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Conveying Emotions by Touch to the Nao Robot: A User Experience Perspective
University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre. (Interaction Lab)ORCID iD: 0000-0002-7554-2301
Department of Information Technology, Uppsala University.
Department of Applied IT, University of Gothenburg.
University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre. (Interaction Lab)ORCID iD: 0000-0002-6568-9342
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2018 (English)In: Multimodal Technologies and Interaction, ISSN 2414-4088, Vol. 2, no 4, article id 82Article in journal (Refereed) Published
Abstract [en]

Social robots are expected gradually to be used by more and more people in a widerrange of settings, domestic as well as professional. As a consequence, the features and qualityrequirements on human–robot interaction will increase, comprising possibilities to communicateemotions, establishing a positive user experience, e.g., using touch. In this paper, the focus is ondepicting how humans, as the users of robots, experience tactile emotional communication with theNao Robot, as well as identifying aspects affecting the experience and touch behavior. A qualitativeinvestigation was conducted as part of a larger experiment. The major findings consist of 15 differentaspects that vary along one or more dimensions and how those influence the four dimensions ofuser experience that are present in the study, as well as the different parts of touch behavior ofconveying emotions.

Place, publisher, year, edition, pages
2018. Vol. 2, no 4, article id 82
National Category
Interaction Technologies
Research subject
Interaction Lab (ILAB); INF302 Autonomous Intelligent Systems
Identifiers
URN: urn:nbn:se:his:diva-16507DOI: 10.3390/mti2040082OAI: oai:DiVA.org:his-16507DiVA, id: diva2:1271757
Funder
Region Västra GötalandKnowledge Foundation, 20140220Available from: 2018-12-18 Created: 2018-12-18 Last updated: 2019-02-15Bibliographically approved

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Alenljung, BeatriceLowe, RobertBilling, ErikLindblom, Jessica

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