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The Mediating Effect of Relationship Quality on the Transaction Cost-Export Performance Link: Bangladeshi Exporters' Perspectives
UiT, The Arctic University of Norway, Tromsø, Norway. (Knowledge, Innovation and Marketing (KIM))ORCID iD: 0000-0003-2703-5388
Towson University, Towson, MD, USA.
UiT The Arctic University of Norway, Tromsø, Norway.
2015 (English)In: Journal of Relationship Marketing, ISSN 1533-2667, E-ISSN 1533-2675, Vol. 14, no 2, p. 152-169Article in journal (Refereed) Published
Abstract [en]

This study explores how relationship quality might mediate the link between transaction cost variables and export performance. In the proposed conceptual model, relationship-specific assets and uncertainty affect export performance both directly and through relationship quality; survey data from 185 exporting organizations in Bangladesh provide the test of this model. This article thus proposes that transaction cost economics and relational exchange theories are complementary rather than competing theories. These conclusions arise because this study accounts for not only the direct effect of asset specificity and uncertainty on export performance but also their indirect effects through relationship quality, which have not been empirically tested or clarified previously.

Place, publisher, year, edition, pages
2015. Vol. 14, no 2, p. 152-169
Keywords [en]
partial least squares (PLS), relational exchange theory (RET), RELQUAL, specific assets, uncertainty
National Category
Business Administration
Identifiers
URN: urn:nbn:se:his:diva-16334DOI: 10.1080/15332667.2015.1042345Scopus ID: 2-s2.0-84933516884OAI: oai:DiVA.org:his-16334DiVA, id: diva2:1258365
Available from: 2018-10-24 Created: 2018-10-24 Last updated: 2018-10-29Bibliographically approved

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Ahamed, A. F. M. Jalal

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