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The coordination between train traffic controllers and train drivers: a distributed cognition perspective on railway
Uppsala University.ORCID-id: 0000-0003-0159-9628
Uppsala University.ORCID-id: 0000-0002-4714-5253
Högskolan i Skövde, Institutionen för informationsteknologi. Högskolan i Skövde, Forskningscentrum för Informationsteknologi. (Interaction Lab (ILAB))ORCID-id: 0000-0003-0946-7531
2019 (Engelska)Ingår i: Cognition, Technology & Work, ISSN 1435-5558, E-ISSN 1435-5566, Vol. 21, nr 3, s. 417-443Artikel i tidskrift (Refereegranskat) Published
Abstract [en]

Although there has long been a call for a holistic systems perspective to better understand real work in the complex domain of railway traffic, prior research has not strongly emphasised the socio-technical perspective. In operational railway traffic, the successful planning and execution of the traffic are the product of the socio-technical system comprised by both train drivers and traffic controllers. This paper presents a study inspired by cognitive ethnography with the aim to characterise the coordinating activities that are conducted by train traffic controllers and train drivers in the work practices of the socio-technical system of Swedish railway. The theoretical framework of distributed cognition (DCog) is used as a conceptual and analytical tool to make sense of the complex railway domain and the best practices as they are developed and performed “in the wild”. The analysis reveals a pattern of collaboration and coordination of actions among the workers and we introduce the concept of enacted actionable practices as a key concern for understanding how a successfully executed railway traffic emerges as a property of the socio-technical system. The implications for future railway research are briefly discussed.

Ort, förlag, år, upplaga, sidor
2019. Vol. 21, nr 3, s. 417-443
Nyckelord [en]
Distributed cognition, DCog, Railway, Rail human factors
Nationell ämneskategori
Interaktionsteknik
Forskningsämne
Interaction Lab (ILAB)
Identifikatorer
URN: urn:nbn:se:his:diva-16036DOI: 10.1007/s10111-018-0513-zISI: 000478042500005Scopus ID: 2-s2.0-85051644932OAI: oai:DiVA.org:his-16036DiVA, id: diva2:1236802
Tillgänglig från: 2018-08-06 Skapad: 2018-08-06 Senast uppdaterad: 2019-11-18Bibliografiskt granskad

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Lindblom, Jessica

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