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Challenges in Applying a Participatory Approach in a Nation-wide Project -The Case of ‘Usability of Swedish eHealth Systems 2013’
Uppsala University, Department of Information Technology.ORCID-id: 0000-0002-2597-1079
Högskolan i Skövde, Institutionen för kommunikation och information. Högskolan i Skövde, Forskningscentrum för Informationsteknologi.ORCID-id: 0000-0002-8607-948X
Högskolan i Skövde, Institutionen för kommunikation och information. Högskolan i Skövde, Forskningscentrum för Informationsteknologi.ORCID-id: 0000-0003-0740-4123
Karolinska institutet, Health Informatics Centre; Sweden.
2013 (engelsk)Inngår i: Past History and Future Challenges of Human Work Interaction Design (HWID): Generating cross-domain knowledge about connecting work analysis and interaction design / [ed] Torkil Clemmensen, Bengt Sandblad, Arminda Lopes & Jose Abdelnour-Nocera, Cape Town: INTERACT , 2013, s. 33-38Konferansepaper, Publicerat paper (Fagfellevurdert)
Abstract [en]

Many healthcare organizations are currently committed to organizational change and quality improvement projects. Unfortunately, little effort is put into health information system development according to usability requirements and methodology, leading to bottlenecks in the eHealth systems when implemented into daily practice. This paper presents the experiences of applying a participatory approach in a nation-wide project. The aim of this national initiative was to build usability of eHealth systems into the Swedish national eHealth strategy and its action plan to ensure impact on practice. Action researchers within the health informatics domain collaborated with representatives of different care professions to propose high-priority changes necessary to improve the usability of health information systems. Reflections from the first phase of this initiative are further explored in terms of methodological challenges and recommendations, whereof one recommendation is to increase the use of HI-U specialists – health informaticians with usability and human work interaction design expertise within national and local eHealth development.

sted, utgiver, år, opplag, sider
Cape Town: INTERACT , 2013. s. 33-38
Serie
Workshop Proceedings Series of the INTERACT 2013 Conference
Emneord [en]
Participatory design, human-computer interaction, nation-wide deployment, eHealth strategy, future workshop, user representatives
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URN: urn:nbn:se:his:diva-8556ISBN: 978-0-620-58037-3 OAI: oai:DiVA.org:his-8556DiVA, id: diva2:658144
Konferanse
INTERACT 2013 – 14th IFIP TC13 Conference on Human-Computer Interaction, Cape Town, South Africa, September 2013
Tilgjengelig fra: 2013-10-21 Laget: 2013-10-21 Sist oppdatert: 2018-01-11bibliografisk kontrollert

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