Högskolan i Skövde

his.sePublikasjoner
Endre søk
RefereraExporteraLink to record
Permanent link

Direct link
Referera
Referensformat
  • apa
  • apa-cv
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Annet format
Fler format
Språk
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Annet språk
Fler språk
Utmatningsformat
  • html
  • text
  • asciidoc
  • rtf
Using Virtual Communities to Involve Users in E-Service Development: A Case Study
Högskolan i Skövde, Institutionen för kommunikation och information. Högskolan i Skövde, Forskningscentrum för Informationsteknologi.
Högskolan i Skövde, Institutionen för kommunikation och information. Högskolan i Skövde, Forskningscentrum för Informationsteknologi.ORCID-id: 0000-0002-8900-6139
2011 (engelsk)Inngår i: Business organisations and the collaborative web: Practices, Strategies and Patterns / [ed] Kamna Malik, Praveen K. Choudhary, IGI Global, 2011, s. 61-75Kapittel i bok, del av antologi (Fagfellevurdert)
Abstract [en]

Thriving in the Internet era requires both Internet presence and careful development of the e-services provided using this technology. However, one major poblem is how to involve the end users of the e-service(s), something which is necessary if the e-services are to be useful and sustainable. This chapter presents a case study on the e-service development process using a major player in the travel industry as the case. The main focus is on how new technological advancements and phenomena, primarily virtual communities, can be used as a main source of end user requirements. Virtual communties are both of startegic and practical relevance and even cause a need to redefine the term "user participation." E-servies constitute a major trend for private as well as public organizations and should address Internet technology advancements when being developed.

sted, utgiver, år, opplag, sider
IGI Global, 2011. s. 61-75
HSV kategori
Forskningsprogram
Teknik
Identifikatorer
URN: urn:nbn:se:his:diva-6368DOI: 10.4018/978-1-60960-581-0.ch005Scopus ID: 2-s2.0-84899176485ISBN: 978-1-60960-581-0 (tryckt)ISBN: 1-60960-582-9 (digital)ISBN: 1-60960-581-0 (tryckt)ISBN: 978-1-60960-582-7 (digital)OAI: oai:DiVA.org:his-6368DiVA, id: diva2:549773
Tilgjengelig fra: 2012-09-05 Laget: 2012-09-05 Sist oppdatert: 2020-07-03bibliografisk kontrollert

Open Access i DiVA

Fulltekst mangler i DiVA

Andre lenker

Forlagets fulltekstScopushttp://www.igi-global.com/chapter/using-virtual-communities-involve-users/54048

Person

Söderström, EvaHolgersson, Jesper

Søk i DiVA

Av forfatter/redaktør
Söderström, EvaHolgersson, Jesper
Av organisasjonen

Søk utenfor DiVA

GoogleGoogle Scholar

doi
isbn
urn-nbn

Altmetric

doi
isbn
urn-nbn
Totalt: 1057 treff
RefereraExporteraLink to record
Permanent link

Direct link
Referera
Referensformat
  • apa
  • apa-cv
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Annet format
Fler format
Språk
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Annet språk
Fler språk
Utmatningsformat
  • html
  • text
  • asciidoc
  • rtf