Högskolan i Skövde

his.sePublikasjoner
Endre søk
RefereraExporteraLink to record
Permanent link

Direct link
Referera
Referensformat
  • apa
  • apa-cv
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Annet format
Fler format
Språk
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Annet språk
Fler språk
Utmatningsformat
  • html
  • text
  • asciidoc
  • rtf
Implementering av Balanced Scorecard ioffentlig miljö: en fallstudie i Tidaholms kommun
Högskolan i Skövde, Institutionen för teknik och samhälle.
Högskolan i Skövde, Institutionen för teknik och samhälle.
2009 (svensk)Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgaveAlternativ tittel
Implementation of Balance Scorecard inpublic sector : a case study in the community of Tidaholm (engelsk)
Abstract [en]

 

Title: Implementation of Balance Scorecard in public sector - a case study in the community of Tidaholm.

 

Course: Thesis in business administration, 15 p

 

Authors: Marie Ohlsson and Ola Pettersson

 

Advisor: Henrik Linderoth

 

Purpose: The purpose of this thesis is to investigate how the balanced scorecard can be formed according to the backgrounds in the community of Tidaholm.

 

Methodology: We have chosen a qualitative case study. We work on the supposition of an established theory. And switch between deductive and inductive method, with an abductive method as a result.

 

Theory: We work on the supposition of the latest theories from the authors of the balanced scorecard, Robert S. Kaplan and David P. Norton. Our theory includes a description of their models and theoretical discussions about problems among implementation and leadership in organizational changes.

 

Empirical foundation: Our empirical foundation describes the backgrounds in the community of Tidaholm for implementation of the balanced scorecard, and compare with Biskopsgården in Gothenburg. The empirical foundation describes how the community of Tidaholm now works with goal-steering, and how Biskopsgården in their whole organization implements the balanced scorecard, suited to the background of Biskopsgården, and based on the latest theories from Kaplan and Norton.

 

Analysis: In the analyse we form a suggestion to balanced scorecard for childcare and education in the community of Tidaholm. Our suggestion is suited to public organizations with help from the experiences in Biskopsgården, and finally especially formed for childcare and education in the community of Tidaholm.

 

Conclusions: If balanced scorecard shall be functional in a public organization the work with building the balanced scorecard has to be flexible so it fits in the organization. It's harder for the organization to fit in the balanced scorecard than otherwise. To succeed with balanced scorecard one needs to reach simplicity, clearness, workers support and one hundred percent engagement from the board.

sted, utgiver, år, opplag, sider
2009. , s. 59
Emneord [sv]
Balanserat Styrkort, Balanced Scorecard, BSC, Offentlig verksamhet, kommun, målstyrning.
Identifikatorer
URN: urn:nbn:se:his:diva-3169OAI: oai:DiVA.org:his-3169DiVA, id: diva2:225006
Presentation
(engelsk)
Uppsök
Social and Behavioural Science, Law
Veileder
Examiner
Tilgjengelig fra: 2009-10-01 Laget: 2009-06-23 Sist oppdatert: 2009-12-11bibliografisk kontrollert

Open Access i DiVA

fulltekst(785 kB)1222 nedlastinger
Filinformasjon
Fil FULLTEXT02.pdfFilstørrelse 785 kBChecksum SHA-512
4b376c6c3fa736f13fc94f03c66cf4277884a2155649e15f7d0290d6a1b2f06a29fa8bca2789010dfa6b923a5077389d3d6be739933d31ced7e02ac64e080992
Type fulltextMimetype application/pdf

Søk i DiVA

Av forfatter/redaktør
Ohlsson, MariePettersson, Ola
Av organisasjonen

Søk utenfor DiVA

GoogleGoogle Scholar
Totalt: 1247 nedlastinger
Antall nedlastinger er summen av alle nedlastinger av alle fulltekster. Det kan for eksempel være tidligere versjoner som er ikke lenger tilgjengelige

urn-nbn

Altmetric

urn-nbn
Totalt: 758 treff
RefereraExporteraLink to record
Permanent link

Direct link
Referera
Referensformat
  • apa
  • apa-cv
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Annet format
Fler format
Språk
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Annet språk
Fler språk
Utmatningsformat
  • html
  • text
  • asciidoc
  • rtf