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Rose, J. & MacGregor, O. (2021). The Architecture Of Algorithm-Driven Persuasion. Journal of Information Architecture, 6(1), 7-40
Open this publication in new window or tab >>The Architecture Of Algorithm-Driven Persuasion
2021 (English)In: Journal of Information Architecture, E-ISSN 1903-7260, Vol. 6, no 1, p. 7-40Article in journal (Refereed) Published
Abstract [en]

Persuasion is a process that aims to utilize (true or false) information to change people’s attitudes in relation to something, usually as a precursor to behavioural change. Its use is prevalent in democratic societies, which do not, in principle, permit censorship of information or the use of force to enact power. The transition of information to the internet, particularly with the rise of social media, together with the capacity to capture, store and process big data, and advances in machine learning, have transformed the way modern persuasion is conducted. This has led to new opportunities for persuaders, but also to well-documented instances of abuse: fake news, Cambridge Analytica, foreign interference in elections, etc. We investigate large-scale technology-based persuasion, with the help of three case studies derived from secondary sources, in order to identify and describe the underlying technology architecture and propose issues for future research, including a number of ethical concerns.

Place, publisher, year, edition, pages
Copenhagen Business School Press, 2021
Keywords
big data, AI, algorithms, persuasion, Facebook, Pokemon Go, Cambridge Analytica
National Category
Human Aspects of ICT
Research subject
Information Systems; Consciousness and Cognitive Neuroscience
Identifiers
urn:nbn:se:his:diva-19637 (URN)
Note

CC BY-NC-ND 4.0

All content © 2009-2021 - Journal of Information Architecture and individual authors

Available from: 2021-04-16 Created: 2021-04-16 Last updated: 2024-01-12Bibliographically approved
Rose, J., Holgersson, J. & Söderström, E. (2020). Digital Inclusion Competences for Senior Citizens: The Survival Basics. In: Gabriela Viale Pereira, Marijn Janssen, Habin Lee, Ida Lindgren, Manuel Pedro Rodríguez Bolívar, Hans Jochen Scholl, Anneke Zuiderwijk (Ed.), Electronic Government: 19th IFIP WG 8.5 International Conference, EGOV 2020, Linköping, Sweden, August 31 – September 2, 2020, Proceedings. Paper presented at 19th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2020, Linköping, Sweden, August 31 – September 2, 2020 (pp. 151-163). Cham: Springer
Open this publication in new window or tab >>Digital Inclusion Competences for Senior Citizens: The Survival Basics
2020 (English)In: Electronic Government: 19th IFIP WG 8.5 International Conference, EGOV 2020, Linköping, Sweden, August 31 – September 2, 2020, Proceedings / [ed] Gabriela Viale Pereira, Marijn Janssen, Habin Lee, Ida Lindgren, Manuel Pedro Rodríguez Bolívar, Hans Jochen Scholl, Anneke Zuiderwijk, Cham: Springer, 2020, p. 151-163Conference paper, Published paper (Refereed)
Abstract [en]

The rapid pace of digitalisation provides many smarter and more efficient ways of interacting with the world, but may also lead to the exclusion of some groups. Senior citizens are one of these groups at risk. Taking the European Digital Competence Framework for Citizens as a starting point, we investigate digital survival skills for the elderly. Data was collected from digital education workshops for senior citizens organized jointly between Telia, Swedish municipalities, and the researchers. We use content analysis to understand seniors’ perceptions of which competences they need to survive in an increasingly digital environment and provide a version of the Competence Framework targeted at senior citizen inclusion. Lessons for inclusion initiatives are drawn from the results.

Place, publisher, year, edition, pages
Cham: Springer, 2020
Series
Lecture Notes in Computer Science, ISSN 0302-9743, E-ISSN 1611-3349 ; 12219
Keywords
E-government, Digital inclusion, Digital competence, Senior citizens
National Category
Engineering and Technology Information Systems, Social aspects Pedagogy Occupational Therapy Human Aspects of ICT Information Systems
Research subject
Information Systems
Identifiers
urn:nbn:se:his:diva-18945 (URN)10.1007/978-3-030-57599-1_12 (DOI)2-s2.0-85096504653 (Scopus ID)978-3-030-57598-4 (ISBN)978-3-030-57599-1 (ISBN)
Conference
19th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2020, Linköping, Sweden, August 31 – September 2, 2020
Note

Also part of the Information Systems and Applications, incl. Internet/Web, and HCI book sub series (LNISA, volume 12219)

Available from: 2020-08-24 Created: 2020-08-24 Last updated: 2020-12-03Bibliographically approved
Brodin, M. & Rose, J. (2020). Improving mobile security management in SME’s: the MSME framework. Journal of Information System Security, 16(1), 47-75
Open this publication in new window or tab >>Improving mobile security management in SME’s: the MSME framework
2020 (English)In: Journal of Information System Security, ISSN 1551-0123, E-ISSN 1551-0808, Vol. 16, no 1, p. 47-75Article in journal (Refereed) Published
Abstract [en]

The rapid proliferation of mobile devices makes mobile security a weak point in many organisations’ security management. Though there are a number of frameworks and methods available for improving security management, few of these target mobile devices, and most are designed for large organisations. Small and medium size organisations are known to be vulnerable to mobile threats, and often subject to the same legal requirements as larger organisations (for example the European General Data Protection Regulation). However they typically lack the resources and specialist competences necessary to use the available commercial frameworks. This article describes an Action Design Research project to devise and test a low cost, low learning curve framework for improving mobile security management. The project is conducted together with a small Swedish consulting company with the pseudonym Novukon. The results show that simple theoretical models can be integrated with well-known analysis techniques to inform managers and provide practical help for small companies to improve mobile security practice. A set of nine design principles are included to guide further research.

Place, publisher, year, edition, pages
Journal of Information System Security (JISSec), 2020
Keywords
Mobile security, Action Design Research project, Mobile threats
National Category
Information Systems
Research subject
Information Systems
Identifiers
urn:nbn:se:his:diva-18539 (URN)2-s2.0-85087352310 (Scopus ID)
Available from: 2020-06-16 Created: 2020-06-16 Last updated: 2020-08-27Bibliographically approved
Brodin, M. & Rose, J. (2020). Mobile information security management for small organisation technology upgrades: the policy-driven approach and the evolving implementation approach. International Journal of Mobile Communications, 18(5), 598-618
Open this publication in new window or tab >>Mobile information security management for small organisation technology upgrades: the policy-driven approach and the evolving implementation approach
2020 (English)In: International Journal of Mobile Communications, ISSN 1470-949X, E-ISSN 1741-5217, Vol. 18, no 5, p. 598-618Article in journal (Refereed) Published
Abstract [en]

Information security management researchers are often focused on the information security policy, its implementation and evaluation as the primary means of ensuring that organisations protect their valuable data. However, information security is usually nested with a variety of other concerns (for instance technology upgrades, information access, efficiency and sustainability issues, employee satisfaction), so this policy-driven approach is seldom operated in isolation. We investigate the approach as implied in the mobile information security literature, provide a literature-inspired characterisation and use it to analyse an iPad implementation for politicians in a Swedish municipality. The analysis provides only a partial explanation for security work in this kind of small organisation technology upgrade, so we develop a complementary approach: the evolving implementation approach. A suggestion is made for how the two approaches can be reconciled, and implications for both practitioners and researchers derived.

Place, publisher, year, edition, pages
InderScience Publishers, 2020
Keywords
information management, mobile devices, implementation, device strategy, IS management
National Category
Information Systems
Research subject
Information Systems
Identifiers
urn:nbn:se:his:diva-18538 (URN)10.1504/IJMC.2020.10023760 (DOI)000576967200006 ()
Available from: 2020-06-16 Created: 2020-06-16 Last updated: 2020-10-29Bibliographically approved
Rose, J., Holgersson, J. & Söderström, E. (2019). Designing Innovative Digital Services for Government: A Business Model Canvas Adaptation. In: Paul Johannesson, Pär Ågerfalk, Remko Helms (Ed.), Proceedings of the 27th European Conference on Information Systems (ECIS): . Paper presented at 27th European Conference on Information Systems (ECIS), Stockholm & Uppsala, Sweden, June 8-14, 2019. Association for Information Systems, Article ID 11.
Open this publication in new window or tab >>Designing Innovative Digital Services for Government: A Business Model Canvas Adaptation
2019 (English)In: Proceedings of the 27th European Conference on Information Systems (ECIS) / [ed] Paul Johannesson, Pär Ågerfalk, Remko Helms, Association for Information Systems, 2019, article id 11Conference paper, Published paper (Refereed)
Abstract [en]

E-government is not known for its progressive approach to the design of e-services. An action design research approach is taken for the development of a tool for helping e-service designers work in an innovative way. The theoretical grounding is in open service innovation, service-dominant logic and service design, and the research was conducted with the help of local government prac-titioners in Sweden. The resulting tool is an adaptation of the well-known business model canvas – the innovative digital service canvas. Other contributions include an approach to design science incorporating theory-based design principles, and the design principles themselves.

Place, publisher, year, edition, pages
Association for Information Systems, 2019
Keywords
digital services, e-services, innovation, action design research, design principles, business model canvas
National Category
Information Systems, Social aspects
Research subject
Information Systems
Identifiers
urn:nbn:se:his:diva-17146 (URN)2-s2.0-85087103363 (Scopus ID)978-1-7336325-0-8 (ISBN)
Conference
27th European Conference on Information Systems (ECIS), Stockholm & Uppsala, Sweden, June 8-14, 2019
Projects
Innoserve
Funder
Region Västra Götaland
Available from: 2019-06-17 Created: 2019-06-17 Last updated: 2020-07-10Bibliographically approved
Holgersson, J., Söderström, E. & Rose, J. (2019). Digital inclusion of elderly citizens for a sustainable society. In: Paul Johannesson, Pär Ågerfalk, Remko Helms (Ed.), Proceedings of the 27th European Conference on Information Systems (ECIS): . Paper presented at 27th European Conference on Information Systems (ECIS), Stockholm & Uppsala, Sweden, June 8-14, 2019. Association for Information Systems, Article ID 7.
Open this publication in new window or tab >>Digital inclusion of elderly citizens for a sustainable society
2019 (English)In: Proceedings of the 27th European Conference on Information Systems (ECIS) / [ed] Paul Johannesson, Pär Ågerfalk, Remko Helms, Association for Information Systems, 2019, article id 7Conference paper, Published paper (Refereed)
Abstract [en]

In an increasingly digitalised society, participation becomes dependent on digital skills – the ability to understand and use the everyday Internet technologies that surround us. People who have difficulty acquiring these skills risk being digitally excluded. One such group is the elderly; all research studies show that they are disadvantaged. The project focuses on digital inclusion for elderly citizens, addressing goal 10 of the United Nations global sustainability goals: reduced inequality within and among countries. It brings together researchers, industry and government in a collaborative practice (action research) program designed to increase theoretical knowledge of digital inclusion in Sweden, and to provide useful guidelines and tools for improving societal involvement of elderly citizens. The collaborative practice approach incorporates survey and interview techniques to ensure scientific rigor. A feature of the project is the use of a cross-generational teaching and learning approach – young people (digital natives) interacting with elderly - which has not previously been researched. Our initial results show that the benefits for the elderly include reduced isolation, more autonomy and independence, and better health.

Place, publisher, year, edition, pages
Association for Information Systems, 2019
Keywords
Digitalisation, The Digital Divide, Digital exclusion, E-government. Digital service, Elderly citizens
National Category
Information Systems
Research subject
Information Systems
Identifiers
urn:nbn:se:his:diva-16909 (URN)978-1-7336325-0-8 (ISBN)
Conference
27th European Conference on Information Systems (ECIS), Stockholm & Uppsala, Sweden, June 8-14, 2019
Available from: 2019-05-23 Created: 2019-05-23 Last updated: 2019-05-23Bibliographically approved
Rose, J. (2019). Some Guidelines for Doctoral Dissertations at the University of Skövde (Informatics area).
Open this publication in new window or tab >>Some Guidelines for Doctoral Dissertations at the University of Skövde (Informatics area)
2019 (English)Other, Policy document (Other academic)
Publisher
p. 4
National Category
Engineering and Technology Computer and Information Sciences
Research subject
Information Systems
Identifiers
urn:nbn:se:his:diva-17265 (URN)
Available from: 2019-06-24 Created: 2019-06-24 Last updated: 2019-06-25Bibliographically approved
Gudfinnsson, K., Rose, J. & Aggestam, L. (2019). Tackling Lack of Motivation in Aspirational Analytics Companies: SME Examples from the Manufacturing Industry. International Journal of Business Intelligence Research, 10(1)
Open this publication in new window or tab >>Tackling Lack of Motivation in Aspirational Analytics Companies: SME Examples from the Manufacturing Industry
2019 (English)In: International Journal of Business Intelligence Research, ISSN 1947-3591, E-ISSN 1947-3605, Vol. 10, no 1Article in journal (Refereed) Published
Abstract [en]

Establishing business intelligence analytics (BIA) in small- and medium-sized manufacturing enterprises is a pervasive problem. SME’s - the majority of businesses - play an important role in creating jobs, but research is primarily focused on large corporations. The authors worked with small manufacturing companies at the aspirational capability level but found that their motivation to introduce BIA was low. They had many business challenges but perceived the obstacles (primarily cost and effort) as too great, and their priorities were with operational issues. A two-phase approach based on a well-known analytics maturity model was devised to help raise company motivation. The article describes three studies in different companies using variations of the approach. Comparative analysis of the cases shows that demonstrating a clear path to improved functional efficiency is key to improving motivation, and that simple, easy to learn tools can provide these insights at little cost.

Place, publisher, year, edition, pages
IGI Global, 2019
Keywords
Business Intelligence, Information systems, Manufacturing, Maturity model, SME
National Category
Information Systems
Research subject
Information Systems
Identifiers
urn:nbn:se:his:diva-16702 (URN)10.4018/IJBIR.2019010101 (DOI)2-s2.0-85071252646 (Scopus ID)
Projects
BISONMM2
Funder
Knowledge Foundation
Note

EISBN13: 9781522566922

Available from: 2019-03-15 Created: 2019-03-15 Last updated: 2019-10-28Bibliographically approved
Rose, J., Göbel, H., Cronholm, S., Holgersson, J., Söderström, E. & Hallqvist, C. (2019). Theory-Based Design Principles for Digital Service Innovation. e-Service Journal, 11(1), 1-30
Open this publication in new window or tab >>Theory-Based Design Principles for Digital Service Innovation
Show others...
2019 (English)In: e-Service Journal, ISSN 1528-8226, E-ISSN 1528-8234, Vol. 11, no 1, p. 1-30Article in journal (Refereed) Published
Abstract [en]

The article establishes theory-based design principles for constructing tools and methods for developing innovative digital services. The research method is developed from process advice offered for this task, in the context of design science. We define the objectives for the design task (solution objectives), identify and justify suitable kernel theories (service design, open innovation, service-dominant logic), and derive the principle normative elements of the chosen theories. Convergences and contradictions in the normative elements are analysed in relation to the method design task, and the prescriptive elements are synthesised into six core design principles. Implications for both the method design task, and research and practice in general are drawn.

Place, publisher, year, edition, pages
Indiana University Press, 2019
Keywords
design principles, design science, service design, digital services, open innovation, service-dominant logic
National Category
Information Systems, Social aspects
Research subject
Information Systems
Identifiers
urn:nbn:se:his:diva-17690 (URN)10.2979/eservicej.11.1.01 (DOI)
Projects
ELDIG
Available from: 2019-09-17 Created: 2019-09-17 Last updated: 2019-11-08Bibliographically approved
Rose, J., Holgersson, J., Söderström, E., Göbel, H., Cronholm, S. & Hallqvist, C. (2018). Design principles for digital service innovation. In: : . Paper presented at The 15th Scandinavian Workshop on Electronic Government, SWEG 2018, 31 Jan - 1 Feb, 2018, Frederiksberg, Denmark.
Open this publication in new window or tab >>Design principles for digital service innovation
Show others...
2018 (English)Conference paper, Published paper (Other academic)
National Category
Information Systems
Research subject
Information Systems
Identifiers
urn:nbn:se:his:diva-16695 (URN)
Conference
The 15th Scandinavian Workshop on Electronic Government, SWEG 2018, 31 Jan - 1 Feb, 2018, Frederiksberg, Denmark
Projects
Innoserve
Funder
Region Västra Götaland
Available from: 2019-03-12 Created: 2019-03-12 Last updated: 2019-10-09Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0002-7858-9471

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