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Durst, Susanne, Dr. och docentORCID iD iconorcid.org/0000-0001-8469-2427
Publications (10 of 92) Show all publications
Tehseen, S., Mughal, S. A., Durst, S., Shujahat, M., Qureshi, Z. H. & Kokkalis, P. (2019). Composition-based view of the firm as a promising approach to studying small businesses. Produção, 29, Article ID e20180022.
Open this publication in new window or tab >>Composition-based view of the firm as a promising approach to studying small businesses
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2019 (English)In: Produção, ISSN 0103-6513, E-ISSN 1980-5411, Vol. 29, article id e20180022Article, review/survey (Refereed) Published
Abstract [en]

Paper aims

Extant Literature based on the resource-based view (RBV) of the firm suggests that it can be used to study organizations of all types and sizes. In essence, the RBV argues that firms that possess rare, non-imitable, valuable, unique, and non-substitutable resources will outperform firms that do not possess such resources. This study questions the applicability of this assumption to smaller businesses, which are likely to have common resources readily available in the market rather than rare, non-imitable, non-substitutable, unique, or valuable resources. The purpose of this study is to discuss whether the composition-based view (CBV) of the firm offers a more promising approach than the RBV to studying small businesses.

Originality

This study is one of the first to tentatively suggest a change in theoretical approach when studying small businesses.

Research method

A structured critical review approach is taken.

Main findings

The findings reveal that the CBV offers a more promising and appropriate theoretical framework than the RBV for research on small businesses, whereas the RBV is better suited to research on larger firms.

Implications for theory and practice

Future studies can use RBV and CBV to study large and small businesses, respectively.

Place, publisher, year, edition, pages
São Paulo: Associacao Brasileira de Engenharia de Producao, 2019
Keywords
Composition-Based View (CBV), Resource-Based View (RBV), Small businesses, Common resources, Literature review
National Category
Business Administration
Research subject
Knowledge and Innovation Management (KIM)
Identifiers
urn:nbn:se:his:diva-16615 (URN)10.1590/0103-6513.20180022 (DOI)2-s2.0-85066055404 (Scopus ID)
Note

Systematic review

Available from: 2019-02-09 Created: 2019-02-09 Last updated: 2019-11-13Bibliographically approved
Syrjä, P., Puumalainen, K., Sjögrén, H., Soininen, J. & Durst, S. (2019). Entrepreneurial orientation in firms with a social mission - a mixed-methods approach. Cogent Business & Management, 6(1), 1-25, Article ID 1602016.
Open this publication in new window or tab >>Entrepreneurial orientation in firms with a social mission - a mixed-methods approach
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2019 (English)In: Cogent Business & Management, ISSN 2331-1975, Vol. 6, no 1, p. 1-25, article id 1602016Article in journal (Refereed) Published
Abstract [en]

This study explores entrepreneurial orientation (EO) in Finnish social enterprises in a social context using a mixed-methods approach. As a result, we propose that the generic dimensions of EO apply in a social context with minor refinements but suggest an additional dimension of persistence. The social enterprises take substantial financial risks although carefully avoid anything that may jeopardise the firms’ social impact. They exhibit highly innovative behaviour when developing new ways to serve the social purpose as well as when finding new ways to generate income. Furthermore, these enterprises exhibit remarkable persistence in adhering to a course of action despite their experienced difficulties.

Place, publisher, year, edition, pages
Taylor & Francis, 2019
Keywords
Entrepreneurial orientation, social entrepreneurship, mixed-methods approach, social innovation, social enterprise, persistence
National Category
Business Administration
Research subject
Knowledge and Innovation Management (KIM)
Identifiers
urn:nbn:se:his:diva-16774 (URN)10.1080/23311975.2019.1602016 (DOI)000465847700001 ()2-s2.0-85064911908 (Scopus ID)
Available from: 2019-04-15 Created: 2019-04-15 Last updated: 2019-09-16Bibliographically approved
Williams, C. & Durst, S. (2019). Exploring the transition phase in offshore outsourcing: Decision making amidst knowledge at risk. Journal of Business Research, 103, 460-471
Open this publication in new window or tab >>Exploring the transition phase in offshore outsourcing: Decision making amidst knowledge at risk
2019 (English)In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 103, p. 460-471Article in journal (Refereed) Published
Abstract [en]

We explore the transition phase in information system (IS) offshore outsourcing, focusing on ongoing decisions made in a client-vendor arrangement and the implications these decisions have for knowledge at risk. Drawing on time-compression and knowledge at risk literatures we argue that firms will need to make ongoing transitional decisions over time as knowledge intensive work is increasingly handed over from client to vendor. We conduct a longitudinal exploratory case study of a strategic development project transitioned from a European client to a company in India over a 4-year period. Analysis indicates: (1) four distinct phases of the transition: penetration, embedment, ramp-up and stabilization; (2) how transitional decisions and knowledge at risk vary across these phases. Results from the longitudinal approach have implications not only for understanding the ‘what’ and ‘how’ in IS offshore outsourcing but also for a deeper insight into the ‘when’ question.

Place, publisher, year, edition, pages
Elsevier, 2019
Keywords
Offshore outsourcing, Transitional decisions, Knowledge at risk, India, Longitudinal case study
National Category
Business Administration
Research subject
Knowledge and Innovation Management (KIM)
Identifiers
urn:nbn:se:his:diva-14667 (URN)10.1016/j.jbusres.2018.01.013 (DOI)000484644400044 ()2-s2.0-85040372549 (Scopus ID)
Available from: 2018-01-19 Created: 2018-01-19 Last updated: 2019-09-26Bibliographically approved
Durst, S. (2019). How far have we come with the study of knowledge risks?. Vine: The Journal of Information and Knowledge Management Systems, 49(1), 21-34
Open this publication in new window or tab >>How far have we come with the study of knowledge risks?
2019 (English)In: Vine: The Journal of Information and Knowledge Management Systems, ISSN 0305-5728, E-ISSN 1474-1032, Vol. 49, no 1, p. 21-34Article, review/survey (Refereed) Published
Abstract [en]

Purpose – This paper aims to review research on the topic of knowledge risks to establish the current body of knowledge and, on this basis, to suggest some promising avenues for future research.

Design/methodology/approach – This study consists of a systematic review of 52 refereed articles on knowledge risks.

Findings – The findings contribute to a more holistic view of the topic and related aspects and, thus, complement the study of knowledge management. Additionally, a number of research questions are proposed, aimed at guiding and informing future research activities.

Research limitations/implications – This study may not have enabled a complete coverage of all articles in the field of knowledge risks. Yet, based on the chosen research methodology, it seems reasonable to assume that the review process covered a large share of studies available.

Originality/value – To the best of the author’s knowledge, no systematic literature review on knowledge risks and related issues has previously been published in academic journals. Keywords Knowledge loss, Knowledge management, Systematic literature review, Knowledge risk management, Knowledge risks

Paper type Literature review

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2019
Keywords
Knowledge loss, Knowledge management, Systematic literature review, Knowledge risk management, Knowledge risks
National Category
Business Administration
Research subject
Knowledge and Innovation Management (KIM)
Identifiers
urn:nbn:se:his:diva-16557 (URN)10.1108/VJIKMS-10-2018-0087 (DOI)000460324700002 ()2-s2.0-85060098991 (Scopus ID)
Available from: 2019-01-14 Created: 2019-01-14 Last updated: 2019-07-05Bibliographically approved
Matos, F., Vairinhos, V., Durst, S. & Dameri, R. P. (2019). Intellectual Capital and Innovation for Sustainable Smart Cities: The Case of N-Tuple of Helices. In: Florinda Matos, Valter Vairinhos, Paulo Maurício Selig, Leif Edvinsson (Ed.), Intellectual Capital Management as a Driver of Sustainability: Perspectives for Organizations and Society (pp. 49-66). Springer
Open this publication in new window or tab >>Intellectual Capital and Innovation for Sustainable Smart Cities: The Case of N-Tuple of Helices
2019 (English)In: Intellectual Capital Management as a Driver of Sustainability: Perspectives for Organizations and Society / [ed] Florinda Matos, Valter Vairinhos, Paulo Maurício Selig, Leif Edvinsson, Springer, 2019, p. 49-66Chapter in book (Refereed)
Abstract [en]

The purpose of this chapter is to explore and discuss, in the context of Smart Cities (SC), the relations between three concepts: Intellectual Capital (IC), Innovation Process (IP) and Sustainability (S). It is important to note that, in this context, the concept of IC refers to Smart Cities Intellectual Capital (SCIC), which is characterised by four components (Human Capital, Process Capital, Renewal Capital, Clients Capital), also used for Nations IC. The Innovation analysis considers two models: the first one expresses the dependencies and limits of innovation, resulting from physical limitations such as city area and city population; and the second one is the N-Tuple of Helices model. The concept of Smart City will be modelled as a living being capable of rational behaviour, knowledge production, and intellectual activity.

Place, publisher, year, edition, pages
Springer, 2019
Series
Springer Professional
Keywords
Intellectual capital, IC, smart city, innovation, N-Tuple, Helix model
National Category
Business Administration
Research subject
Knowledge and Innovation Management (KIM)
Identifiers
urn:nbn:se:his:diva-15836 (URN)10.1007/978-3-319-79051-0_4 (DOI)2-s2.0-85053303481 (Scopus ID)978-3-319-79050-3 (ISBN)978-3-319-79051-0 (ISBN)
Note

Springer Professional

Available from: 2018-06-26 Created: 2018-06-26 Last updated: 2019-09-30Bibliographically approved
Grimsdottir, E., Edvardsson, I.-R. & Durst, S. (2019). Knowledge creation in knowledge-intensive small and medium-sized enterprises. International Journal of Knowledge-Based Development, 10(1), 75-94
Open this publication in new window or tab >>Knowledge creation in knowledge-intensive small and medium-sized enterprises
2019 (English)In: International Journal of Knowledge-Based Development, ISSN 2040-4468, E-ISSN 2040-4476, Vol. 10, no 1, p. 75-94Article in journal (Refereed) Published
Abstract [en]

The paper presents insights into the knowledge creation process in three Icelandic knowledge-intensive small and medium-sized enterprises (SMEs). Data were obtained through a case study methodology. The findings indicate that the three knowledge-intensive companies use complex, non-routine knowledge to deal with complex problems. Often, practical problems are a starting point for new ideas and knowledge development. Brainstorming, collaboration, teamwork, informal and formal gathering and other knowledge creation activities are used in the knowledge creating process. The companies showed many characteristics of SMEs with little formal structure and strategies. The subject of knowledge creation has received little attention in the literature. Thus, the study responds to this situation by giving insights into the knowledge creation processes in knowledge-intensive SMEs.

Place, publisher, year, edition, pages
InderScience Publishers, 2019
Keywords
knowledge creation, knowledge-intensive companies, KICs, knowledge management, small and medium-sized enterprises, SMEs
National Category
Business Administration
Research subject
Knowledge and Innovation Management (KIM)
Identifiers
urn:nbn:se:his:diva-16665 (URN)10.1504/IJKBD.2019.10019584 (DOI)000460726100004 ()
Available from: 2019-02-27 Created: 2019-02-27 Last updated: 2019-04-23Bibliographically approved
Durst, S. & Zieba, M. (2019). Mapping knowledge risks: towards a better understanding of knowledge management. Knowledge Management Research & Practice, 17(1), 1-13
Open this publication in new window or tab >>Mapping knowledge risks: towards a better understanding of knowledge management
2019 (English)In: Knowledge Management Research & Practice, ISSN 1477-8238, E-ISSN 1477-8246, Vol. 17, no 1, p. 1-13Article in journal (Refereed) Published
Abstract [en]

This conceptual paper aims to identify, present, and analyze potential knowledge risks organizations might face. With the growing complexity of organizational environments and the plethora of new knowledge risks emerging, this critical but under-researched field of knowledge management (KM) deserves closer attention. The study is based on a critical analysis of the extant literature devoted to knowledge risks, discusses potential outcomes of these risks and proposes a concept map of knowledge risks. The map shows a number of knowledge risks organizations should be aware of. Knowledge risks can be assigned to three categories: human, technological and operational. The research is the first systematic and comprehensive review of knowledge risks at the organizational level. By aggregating and consolidating the knowledge risks covered, the study does not only provide a knowledge risk taxonomy but also promising directions for future research. The study also contributes to a more comprehensive understanding of KM.

Place, publisher, year, edition, pages
Taylor & Francis Group, 2019
Keywords
Knowledge risks, knowledge management, knowledge risk management, taxonomy, concept map
National Category
Business Administration
Research subject
Knowledge and Innovation Management (KIM)
Identifiers
urn:nbn:se:his:diva-16343 (URN)10.1080/14778238.2018.1538603 (DOI)000459918500001 ()2-s2.0-85055691078 (Scopus ID)
Available from: 2018-10-27 Created: 2018-10-27 Last updated: 2019-03-14Bibliographically approved
Shujahat, M., Razzaq, S., Wang, M. & Durst, S. (2019). Personal knowledge management and knowledge worker productivity in the healthcare sector. In: E. Tome, F. Cesario F., R. R. Soares (Ed.), Proceedings of the European Conference on Knowledge Management, ECKM: . Paper presented at 20th European Conference on Knowledge Management, ECKM 2019; Lisbon; Portugal; 5 September 2019 through 6 September 2019 (pp. 933-940). Academic Conferences Limited
Open this publication in new window or tab >>Personal knowledge management and knowledge worker productivity in the healthcare sector
2019 (English)In: Proceedings of the European Conference on Knowledge Management, ECKM / [ed] E. Tome, F. Cesario F., R. R. Soares, Academic Conferences Limited , 2019, p. 933-940Conference paper, Published paper (Refereed)
Abstract [en]

The implementation of Knowledge management (KM) in healthcare has primarily been carried out on the organizational level with a traditional centric approach, whereas, personal knowledge management (PKM), a bottom-up approach which focuses on the knowledge in the knowledge workers' (KWs') minds, is somewhat missing. This study advocates the implementation of PKM as a complementary approach to a centric approach to KM, if not an alternative approach, in the healthcare sector to foster knowledge-worker productivity (KWP). Therefore, the prime purpose of this study was to empirically test a proposed model which accounts for the impact of the four individual-level determinants - task definition, job autonomy, KW's lifelong learning and innovation as a job requirement - on the relationship between PKM and KWP. These four determinants are inspired by Drucker's KWP theory that advocated the role of PKM for enhanced KWP. The data were collected from 71 knowledge workers in the public healthcare department of the District Attock, Pakistan and were analysed using partial least squares modelling. The results support the varying roles of four individual-level determinants in fostering PKM, which in turn, increases KWP. The results make the case for additional focus of PKM as a complementary KM approach in the healthcare sector. 

Place, publisher, year, edition, pages
Academic Conferences Limited, 2019
Series
European Conference on Knowledge Management, ISSN 2048-8963
Keywords
Drucker's knowledge worker productivity theory, Knowledge worker productivity, Personal knowledge management, Health care, Human resource management, Least squares approximations, Productivity, Bottom up approach, Healthcare sectors, Knowledge workers, Life long learning, Organizational levels, Partial least square (PLS), Public healthcares, Knowledge management
Research subject
Knowledge and Innovation Management (KIM)
Identifiers
urn:nbn:se:his:diva-17823 (URN)10.34190/KM.19.095 (DOI)2-s2.0-85073333215 (Scopus ID)9781912764327 (ISBN)
Conference
20th European Conference on Knowledge Management, ECKM 2019; Lisbon; Portugal; 5 September 2019 through 6 September 2019
Available from: 2019-10-28 Created: 2019-10-28 Last updated: 2019-11-28
Kchaou, R. & Durst, S. (2019). Skills Development Practices and Engineer Turnover: Insights Into Tunisian IT Services Companies. In: José Manuel Saiz-Álvarez, Jesús Manuel Palma-Ruiz (Ed.), Handbook of Research on Entrepreneurial Leadership and Competitive Strategy in Family Business: (pp. 42-62). IGI Global
Open this publication in new window or tab >>Skills Development Practices and Engineer Turnover: Insights Into Tunisian IT Services Companies
2019 (English)In: Handbook of Research on Entrepreneurial Leadership and Competitive Strategy in Family Business / [ed] José Manuel Saiz-Álvarez, Jesús Manuel Palma-Ruiz, IGI Global, 2019, p. 42-62Chapter in book (Refereed)
Abstract [en]

This chapter investigates the skills development practices and their relationship with engineer turnover in IT services companies (henceforth ITSC) from Tunisia. It presents a qualitative analysis of data that derived from a number of interviews conducted with human resource managers of these companies. Based on the findings, four human resources management (HRM) practices were identified that seemingly contribute to skills development in the firms investigated, which are recruitment, training, inter-project mobility, inter-firm cooperation. The findings indicate that these practices can also reduce engineer turnover rates. The chapter provides fresh insights into HRM practices of Tunisian companies, which has not attracted much attention yet.

Place, publisher, year, edition, pages
IGI Global, 2019
Series
Advances in Business Strategy and Competitive Advantage, ISSN 2327-3429, E-ISSN 2327-3437
Keywords
Skills Development Practices, Turnover, HRM, IT Services Companies, Tunisia
National Category
Business Administration
Research subject
Knowledge and Innovation Management (KIM)
Identifiers
urn:nbn:se:his:diva-16709 (URN)10.4018/978-1-5225-8012-6.ch003 (DOI)978-1-5225-8012-6 (ISBN)1-5225-8012-3 (ISBN)978-1-5225-8013-3 (ISBN)
Available from: 2019-03-21 Created: 2019-03-21 Last updated: 2019-04-24Bibliographically approved
Ilbiz, E. & Durst, S. (2019). The Appropriation of Blockchain for Small and Medium-sized Enterprises. Journal of Innovation Management, 7(1), 26-45
Open this publication in new window or tab >>The Appropriation of Blockchain for Small and Medium-sized Enterprises
2019 (English)In: Journal of Innovation Management, E-ISSN 2183-0606, Vol. 7, no 1, p. 26-45Article in journal (Refereed) Published
Abstract [en]

This article aims to provide a conceptual framework for small and medium-sized enterprises (SMEs) to evaluate the appropriation of blockchain technology for their business needs and challenges. This conceptual framework aims to respond to the problem of increasing speculations surrounding the blockchain that is considered to be an absolute and innovative solution to many business related problems. However, this argument might not be realistic for SMEs despite this assumption. The main argument of the article is that SMEs should be skeptical while evaluating the appropriation of this technology for their business needs and they should follow a tailored approach whilst adopting it. Otherwise, the likelihood is high that a short-term and unstructured knowledge management process to adopt blockchain will end up with a waste of resources. The present paper conceptualizes an appropriation framework within nine factors namely, reduction of costs, internalization, digital representation of assets, unalterable data recording, network size, transparent and synchronized ledger, scalability, fair trade, and financing. Given the field’s infancy state of development, the paper relies on a qualitative document analysis involving SME literature and extant literature and white papers of blockchain applications.

Place, publisher, year, edition, pages
FEUP edições (Faculdade de Engenharia da Universidade do Porto Edicoes), 2019
Keywords
Business Management, Knowledge Management, Small and Medium-sized Enterprises, New Technology, Information Processing, Business Data Processing
National Category
Business Administration
Research subject
Knowledge and Innovation Management (KIM)
Identifiers
urn:nbn:se:his:diva-16922 (URN)10.24840/2183-0606_007.001_0004 (DOI)
Available from: 2019-05-27 Created: 2019-05-27 Last updated: 2019-08-20Bibliographically approved
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Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0001-8469-2427

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