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Publications (10 of 88) Show all publications
Eriksson, E., Andersson, T., Hellström, A., Gadolin, C. & Lifvergren, S. (2020). Collaborative Public Management: Coordinated Value Propositions among Public Service Organisations. Public Management Review, 22(6), 791-812
Open this publication in new window or tab >>Collaborative Public Management: Coordinated Value Propositions among Public Service Organisations
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2020 (English)In: Public Management Review, ISSN 1471-9037, E-ISSN 1471-9045, Vol. 22, no 6, p. 791-812Article in journal (Refereed) Published
Abstract [en]

Drawing from collaborative public management, this article seeks to contribute topublic service logic by focusing on what precedes the public service user’s realizationof value: the value proposition. A new care model for elderly people with multiplechronic diseases shows that coordinators with an inter-organizational mission, ver-tical and horizontal supporting structures, trust established through relationships,and recognition of service systems’embeddedness in social systems are pivotal forthe ability of public service organizations to develop coordinated value propositions.The contribution to policy and practice is an increased understanding of a coherent,rather than fragmented, welfare system for users/citizens.

Place, publisher, year, edition, pages
Taylor & Francis, 2020
Keywords
Collaborative public management, public service logic, value proposition, service system, social system
National Category
Business Administration
Research subject
Followership and Organizational Resilience
Identifiers
urn:nbn:se:his:diva-16723 (URN)10.1080/14719037.2019.1604793 (DOI)000530934800002 ()2-s2.0-85065339674 (Scopus ID)
Available from: 2019-03-26 Created: 2019-03-26 Last updated: 2020-05-20Bibliographically approved
Liff, R. & Andersson, T. (2020). Experts’ contribution to strategy when strategy is absent: A case study of quality experts in hospitals. Public Management Review
Open this publication in new window or tab >>Experts’ contribution to strategy when strategy is absent: A case study of quality experts in hospitals
2020 (English)In: Public Management Review, ISSN 1471-9037, E-ISSN 1471-9045Article in journal (Refereed) Epub ahead of print
Abstract [en]

This study investigates how new categories of experts can contribute to strategydevelopment in public organizations. Interplay between managers and experts wasanalysed using principal-agent theory, stewardship theory, and partnership theory,each assigning the experts different kinds of strategic contribution. Results show thatexperts may contribute to an iterative and emergent strategy process as stewardsthrough a consultative process method that lets the means guide the goals. Experts’knowledge of what other actors in the organization perceive as important guides theexperts’ application of the technical methods and processing.

Place, publisher, year, edition, pages
Routledge, 2020
Keywords
Agent, competing logics, experts, managers, partner, steward
National Category
Business Administration
Research subject
Followership and Organizational Resilience
Identifiers
urn:nbn:se:his:diva-18377 (URN)10.1080/14719037.2020.1751256 (DOI)000527276000001 ()2-s2.0-85083654402 (Scopus ID)
Funder
Forte, Swedish Research Council for Health, Working Life and Welfare, 2015-0082
Available from: 2020-04-14 Created: 2020-04-14 Last updated: 2020-05-07Bibliographically approved
Gadolin, C., Andersson, T., Eriksson, E. & Hellström, A. (2020). Providing healthcare through “value shops”: impact on professional fulfilment for physicians and nurses. International Journal of Health Governance
Open this publication in new window or tab >>Providing healthcare through “value shops”: impact on professional fulfilment for physicians and nurses
2020 (English)In: International Journal of Health Governance, ISSN 2059-4631Article in journal (Refereed) Epub ahead of print
Abstract [en]

Purpose: The purpose of this paper is to empirically explore and demonstrate the ability of healthcare professionals to attain professional fulfilment when providing healthcare inspired by “value shops”. Design/methodology/approach: A qualitative case study incorporating interviews and observations was conducted. Findings: The empirical data suggest that the professional fulfilment of both physicians and nurses is facilitated when care is organized through “value shops”. Both groups of professionals state that they are able to return to their “professional core”. Originality/value: The beneficial outcomes of organizing healthcare inspired by the “value shop” have previously been explored in terms of efficiency and quality. However, the professional fulfilment of healthcare professionals when providing such care has not been explicitly addressed. Professional fulfilment is vital in order to safeguard high-quality care, as well as healthcare professionals' involvement and engagement in implementing quality improvements. This paper highlights the fact that care provision inspired by the “value shop” may facilitate professional fulfilment, which further strengthens the potential positive outcomes of the “value shop” when utilized in a healthcare setting. 

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2020
Keywords
Healthcare, Resource integration, Value configuration, Value shop, article, doctor nurse relation, health care quality, human, interview, total quality management
National Category
Health Care Service and Management, Health Policy and Services and Health Economy Nursing Business Administration
Research subject
Followership and Organizational Resilience
Identifiers
urn:nbn:se:his:diva-18401 (URN)10.1108/IJHG-12-2019-0081 (DOI)000524464600001 ()2-s2.0-85083069775 (Scopus ID)
Available from: 2020-04-21 Created: 2020-04-21 Last updated: 2020-04-22Bibliographically approved
Andersson, T., Cäker, M., Tengblad, S. & Wickelgren, M. (2019). Building traits for organizational resilience through balancing organizational structures. Scandinavian Journal of Management, 35(1), 36-45
Open this publication in new window or tab >>Building traits for organizational resilience through balancing organizational structures
2019 (English)In: Scandinavian Journal of Management, ISSN 0956-5221, E-ISSN 1873-3387, Vol. 35, no 1, p. 36-45Article in journal (Refereed) Published
Abstract [en]

This paper describes and explains how balancing organizational structures can build traits for organizational resilience. Organizational resilience is a holistic and complex concept. In this paper, we move beyond focusing on sudden and disruptive events in favour of anticipating the unexpected in daily organizing. Organizational resilience is understood here as building traits of risk awareness, preference for cooperation, agility and improvisation and is analysed by means of a longitudinal qualitative case study. The paper contributes to the field by showing how balancing organizational structures can foster organizational resilience traits. We show that power distribution and normative control can create preparedness for unexpected events and foster action orientation at the same time as supporting organizational alignment. 

Place, publisher, year, edition, pages
Elsevier, 2019
Keywords
balancing, decentralization, organizational resilience, organizational structure, risk awareness
National Category
Business Administration
Research subject
Followership and Organizational Resilience
Identifiers
urn:nbn:se:his:diva-16593 (URN)10.1016/j.scaman.2019.01.001 (DOI)000461263700004 ()2-s2.0-85060316460 (Scopus ID)
Available from: 2019-02-04 Created: 2019-02-04 Last updated: 2019-04-23Bibliographically approved
Gustavsson, S. M. K. & Andersson, T. (2019). Patient involvement 2.0: Experience-based co-design supported by action research. Action Research, 17(4), 469-491
Open this publication in new window or tab >>Patient involvement 2.0: Experience-based co-design supported by action research
2019 (English)In: Action Research, ISSN 1476-7503, E-ISSN 1741-2617, Vol. 17, no 4, p. 469-491Article in journal (Refereed) Published
Abstract [en]

Strong professionals who influence the development of healthcare services have dominated healthcare organizations for many years. However, this dominance has been challenged recently through patient involvement. One method of achieving patient involvement is experience-based co-design (EBCD), in which patients and healthcare professionals work together to improve care. Patient involvement has considerable potential, but also presents certain challenges. This article addresses these challenges using experiences from patients and healthcare professionals who participated in two action research (AR) projects that aimed to improve patient experienced quality using EBCD. The paper shows that patient involvement in quality improvements challenge the traditional roles of professionals and patients. The role as codesigner embraces new perspectives for healthcare professionals that force them to step out of their comfort zone. Accordingly, healthcare professionals are able to view patients as equal partners in improvement work. Reflecting dialogues offered eye-opening stories for patients and healthcare professionals that enabled them to construct a common picture of care. This study contributes to earlier research that argues that an AR approach can strengthen important values for EBCD projects. The findings show that the combination of EBCD and AR is a promising approach to address the challenges of patient involvement in healthcare improvement.

Place, publisher, year, edition, pages
Sage Publications, 2019
Keywords
patient involvement, experience-based co-design, action research, improvements, pediatrics, professions
National Category
Business Administration
Research subject
Followership and Organizational Resilience
Identifiers
urn:nbn:se:his:diva-14391 (URN)10.1177/1476750317723965 (DOI)000502283900004 ()2-s2.0-85077208581 (Scopus ID)
Funder
Forte, Swedish Research Council for Health, Working Life and Welfare, 2015-00822
Available from: 2017-11-11 Created: 2017-11-11 Last updated: 2020-01-10Bibliographically approved
Eriksson, E. M., Hellström, A., Andersson, T., Gadolin, C., Lifvergren, S. & Conradi, N. (2019). Post-New Public Management in Public Healthcare: Recycled, Hybridized, Paradigmatic?. In: : . Paper presented at British Academy of Management (BAM) 2019 Conference, Aston University, Birmingham, September 3-5, 2019 (pp. 1-23). British Academy of Management
Open this publication in new window or tab >>Post-New Public Management in Public Healthcare: Recycled, Hybridized, Paradigmatic?
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2019 (English)Conference paper, Published paper (Refereed)
Abstract [en]

New Public Management (NPM) is increasingly used pejoratively and claimed unfit for the complex challenges in contemporary societies, for example aging population structures and, as a result, increased number of cancer patients. Consequently, post-NPM gains increased attention. Drawing from a longitudinal case in Swedish cancer care, the present article seeks to pinpoint post-NPM in public healthcare practice. It is revealed that some post-NPM aspects are recycled by combining traditional public administration (pre-NPM) and NPM aspects: the former’s re-professionalisation is combined with the latter’s foci on performance measures, decentralisation, and accountability. Other post-NPM aspects are hybridizing typical NPM aspects with new (post-NPM) aspects: for instance, customer-focus is taken further to include the patient’s active participation in co-designing services, and standardization is reinterpreted to concern meeting-places rather than efficiency. Yet other aspects are replacing NPM shortcomings: for instance, trust is replacing control, and a systems approach is replacing the intra-organisational focus.

Place, publisher, year, edition, pages
British Academy of Management, 2019
National Category
Business Administration
Research subject
Followership and Organizational Resilience
Identifiers
urn:nbn:se:his:diva-16921 (URN)978-0-9956413-2-7 (ISBN)
Conference
British Academy of Management (BAM) 2019 Conference, Aston University, Birmingham, September 3-5, 2019
Note

Paper Type: Full Papers

Available from: 2019-05-27 Created: 2019-05-27 Last updated: 2019-11-08Bibliographically approved
Andersson, T., Gadolin, C. & Stockhult, H. (2019). Samverkan i komplexitet: Resultat från utvärdering av samverkansmodell social hållbarhet/folkhälsa. Skövde: Högskolan i Skövde
Open this publication in new window or tab >>Samverkan i komplexitet: Resultat från utvärdering av samverkansmodell social hållbarhet/folkhälsa
2019 (Swedish)Report (Other academic)
Place, publisher, year, edition, pages
Skövde: Högskolan i Skövde, 2019. p. 31
Keywords
samverkan, komplexitet, offentliga organisationer, social hållbarhet, folkhälsa
National Category
Business Administration
Research subject
Followership and Organizational Resilience
Identifiers
urn:nbn:se:his:diva-18014 (URN)
Projects
Utvärdering av samverkansmodell social hållbarhet/folkhälsa
Available from: 2019-12-16 Created: 2019-12-16 Last updated: 2020-02-28Bibliographically approved
Alvehus, J. & Andersson, T. (2018). A New Professional Landscape: Entangled Institutional Logics in Two Swedish Welfare Professions. Nordic Journal of Working Life Studies, 8(3), 91-109
Open this publication in new window or tab >>A New Professional Landscape: Entangled Institutional Logics in Two Swedish Welfare Professions
2018 (English)In: Nordic Journal of Working Life Studies, ISSN 2245-0157, E-ISSN 2245-0157, Vol. 8, no 3, p. 91-109Article in journal (Refereed) Published
Abstract [en]

Previous research has made three parallel but incompatible observations on the contemporary development of welfare professions: loss of professional autonomy, hybridization, and maintained autonomy.  Yet,  research  providing  contextual  understanding  of  the  simultaneous  occurrence  of  these three observations is lacking. The aim of this theoretical paper is to identify and explain seemingly  contradictory  coexisting  features  of  modern  welfare  professions  through  a  compre-hensive reading of current literature on the health care and teaching professions in Sweden. The literature  has  demonstrated  entangled  institutional  logics,  in  which  simultaneous  but  differing  effects occur, thereby developing a new professional landscape.

Place, publisher, year, edition, pages
Nordic Journal of Working Life Studies, 2018
Keywords
Institutional logics, New Public Management, Professionalism, Professions, Sweden
National Category
Business Administration
Research subject
Followership and Organizational Resilience
Identifiers
urn:nbn:se:his:diva-16298 (URN)10.18291/njwls.v8i3.109542 (DOI)000445934700006 ()2-s2.0-85054669912 (Scopus ID)
Available from: 2018-10-15 Created: 2018-10-15 Last updated: 2019-02-11Bibliographically approved
Gadolin, C., Andersson, T., Hellström, A. & Eriksson, E. (2018). Alternative Value Configuration Models in Healthcare and Its Effect on Professional Fulfillment. In: : . Paper presented at 5th Interdisciplinary Nordic Research Conference on Interactions Between Professions, Organization and the Quality of Healthcare (IPOQ), Oslo, January 22-23, 2018.
Open this publication in new window or tab >>Alternative Value Configuration Models in Healthcare and Its Effect on Professional Fulfillment
2018 (English)Conference paper, Oral presentation with published abstract (Refereed)
National Category
Business Administration
Research subject
Followership and Organizational Resilience
Identifiers
urn:nbn:se:his:diva-14666 (URN)
Conference
5th Interdisciplinary Nordic Research Conference on Interactions Between Professions, Organization and the Quality of Healthcare (IPOQ), Oslo, January 22-23, 2018
Available from: 2018-01-19 Created: 2018-01-19 Last updated: 2018-05-08Bibliographically approved
Andersson, T. (2018). Att leda genom medarbetarskap i vården. Cancervården (1), 16-17
Open this publication in new window or tab >>Att leda genom medarbetarskap i vården
2018 (Swedish)In: Cancervården, ISSN 1401-6583, no 1, p. 16-17Article in journal (Other (popular science, discussion, etc.)) Published
Place, publisher, year, edition, pages
Stockholm: Sjuksköterskor i cancervård, 2018
Keywords
Medarbetarskap, vården
National Category
Business Administration
Research subject
Followership and Organizational Resilience
Identifiers
urn:nbn:se:his:diva-18214 (URN)
Available from: 2020-02-20 Created: 2020-02-20 Last updated: 2020-02-21Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0002-1989-2745

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