Högskolan i Skövde

This book offers practical advice on managing enterprise modeling (EM) projects and facilitating participatory EM sessions. Modeling activities often involve groups of people, and models are created in a participatory way. Ensuring that this is done efficiently requires dedicated individuals who know how to organize modeling projects and sessions, how to manage discussions during these sessions, and what aspects influence the success and efficiency of modeling in practice. The book also includes a summary of the theoretical background to EM, although participatory modeling can also be used in conjunction with other methods that are not made for EM, such as those made for goal-oriented requirements engineering and information systems analysis. The first four chapters present an overview of enterprise modeling from various viewpoints (including methods, processes and organizational challenges), providing a background for those that need to refresh their basic knowledge. The next six chapters form the core of the book and detail the roles and competences needed in an EM project, typical stakeholder behaviors and how to handle them, tools and methods for managing participatory modeling and facilitation, and how to train modeling experts for these social aspects of modeling. Lastly, a concluding chapter presents a summary and an outlook on current research in participatory EM. This book is intended for anybody who wants to learn more about how to facilitate participatory modeling in practice and how to set up and carry out EM projects.

Helhetlig virksomhetsledelse, digitalisering og gjennomføring av endring er viktige kompetanse- og fokusområder i lederens hverdag. Grunnen til dette er at en ny virkelighet har vokst frem for organisasjoner og deres ledere i dagens turbulente forretningsverden. Den nye realiteten fordrer at organisasjoner ikke bare blir bedre på å drive forretningen, men også på å bli fremragende i å endre måten virksomheten drives. Storparten av stoffet i Kontinuerlig endringsarbeid handler om forutsetninger, verktøy og tiltak for økt kontroll med drift og endring. Materialet som presenteres er hentet fra litteratur og forfatternes egen forskning i praksisfeltet. Målgruppen for Kontinuerlig endringsarbeid er ledere og endringsagenter, men også fremtidige ledere som nå er studenter innen ulike ledelses-, teknologi- og organisasjonsfag. 

When practitioners make decisions as well as treat and care for patients they interpret patient specific information according to evidence based medical knowledge. This process is complex as evidence is infrequently available in a form that can be acted upon at the time decisions must be made. The aim of this paper is to (1) explore how primary, secondary and municipality care in Sweden work with the process of managing knowledge, (2) explore how nurses and assistant nurses experience availability of medical knowledge when and where they need it and (3) conditions for developing a coherent IT-based knowledge portal for different areas of knowledge bases in healthcare. The results show significant deficiencies in the knowledge management process of the participating organizations. The knowledge management processes are not embedded in business processes, activities and relationships, which cause major difficulties for practitioners to keep up with the latest medical evidence.

Succeeding with continuous improvement is important for manufacturing companies to increase the competitive edge. In order to succeed with continuous improvement, literature shows that communication of improvement indicators need to be integrated with communication of control indicators. This paper identifies divergencies between current practice and theory in the communication of CI, which can be a reason for why manufacturing companies fail in their CI implementation. An integration of control indicators and improvement indicators could improve continuous improvement results, increasing business performance.

Eliminating the gap between business and IT within an enterprise, i.e., solving the problem of Business and IT Alignment (BITA), requires an instrument for the multidimensional analysis of an enterprise. Enterprise Modeling (EM) is a practice that supports such analysis and therefore can be used to facilitate BITA. EM serves as a tool that can capture, visualize and analyze different aspects of enterprises. This article presents a framework that describes the role of EM in the context of BITA and presents recommendations in EM for BITA.

This paper aims at providing insights into the complex world of managing goals as part of change. The paper describes a digital prototype tool to support goal oriented improvement efforts towards company survival and growth. The prototype was developed based on the needs of practitioners in a SME construction company. Initial results indicates that a tool like the prototype can be helpful. This stimulates further research and development, and might inspire others to make and take advantage of IT solutions that go beyond traditional project scheduling to support change.

This article presents and illustrates the main features of a proposed process-oriented approach for patient information distribution in future health care information systems, by using a prototype of a process support system. The development of the prototype was based on the Visuera method, which includes five defined steps. The results indicate that a visualized prototype is a suitable tool for illustrating both the opportunities and constraints of future ideas and solutions in e-Health. The main challenges for developing and implementing a fully functional process support system concern both technical and organizational/management aspects.

This volume constitutes the proceedings of the 9th IFIP WG 8.1 Conference on the Practice of Enterprise Modeling held in November 2016 in Skövde, Sweden. The PoEM conference series started in 2008 and aims to provide a forum sharing knowledge and experiences between the academic community and practitioners from industry and the public sector. The 18 full papers and 9 short papers accepted were carefully reviewed and selected from 54 submissions and cover topics related to information systems development, enterprise modeling, requirements engineering, and process management. In addition, the keynote by Robert Winter on “Establishing 'Architectural Thinking' in Organizations” is also included in this volume.

When practitioners make decisions as well as treat and care for patients they interpret patient specific information according to evidence based medical knowledge. This process is complex as evidence is infrequently available in a form that can be acted upon at the time decisions must be made. The aim of this paper is to (1) explore how primary, secondary and municipality care in Sweden work with the process of managing knowledge, (2) explore how healthcare practitioners’ experience, availability of medical knowledge when and where they need it and (3) conditions for developing a coherent IT-based knowledge portal for different areas of knowledge bases in healthcare. The results show significant deficiencies in the knowledge management process of the participating organizations. The knowledge management processes are not embedded in business processes, activities and relationships, which cause major difficulties for practitioners to keep up with the latest medical evidence.