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Hägglund, M., Åhlfeldt, R.-M., Koch, S., Ålander, T. & Scandurra, I. (2015). Developing and implementing national eHealth services for patients: an interactive exploration of challenges andpotential solutions. In: Ronald Cornet, Lăcrămioara Stoicu-Tivadar, Alexander Hörbst, Carlos Luis Parra Calderón, Stig Kjær Andersen, Mira Hercigonja-Szekeres (Ed.), Digital Healthcare Empowering Europeans: Proceedings of MIE2015. Paper presented at Workshop at 26th Medical Informatics in Europe Conference, MIE 2015, Madrid, May 27th-29th 2015. IOS Press
Open this publication in new window or tab >>Developing and implementing national eHealth services for patients: an interactive exploration of challenges andpotential solutions
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2015 (English)In: Digital Healthcare Empowering Europeans: Proceedings of MIE2015 / [ed] Ronald Cornet, Lăcrămioara Stoicu-Tivadar, Alexander Hörbst, Carlos Luis Parra Calderón, Stig Kjær Andersen, Mira Hercigonja-Szekeres, IOS Press, 2015Conference paper, Published paper (Refereed)
Abstract [en]

In this workshop, examples and experiences from ongoing work todevelop and implement eHealth services for citizens will be provided. Challengesand potential solutions based on different international contexts will be discussedin interactive sessions. The results will form a report suggesting strategies andactivities that could provide potential solutions to the identified challenges.

Place, publisher, year, edition, pages
IOS Press, 2015
Series
Studies in Health Technology and Informatics, ISSN 0926-9630 ; 210
Keywords
Patient access to records, Electronic health records, Professional-Patient relations, Patient empowerment
National Category
Information Systems
Research subject
Technology; Information Systems
Identifiers
urn:nbn:se:his:diva-11630 (URN)
Conference
Workshop at 26th Medical Informatics in Europe Conference, MIE 2015, Madrid, May 27th-29th 2015
Projects
DOME
Funder
VINNOVA
Available from: 2015-10-27 Created: 2015-10-27 Last updated: 2019-01-23
Scandurra, I., Hägglund, M., Persson, A. & Åhlfeldt, R.-M. (2014). Disturbing or Facilitating?: On the Usability of Swedish eHealth Systems 2013. In: Christian Lovis, Brigitte Séroussi, Arie Hasman, Louise Pape-Haugaard, Osman Saka, Stig Kjær Andersen (Ed.), e-Health - For Continuity of Care: . Paper presented at 25th European Medical Informatics Conference (MIE2014), 31st August to 3rd September 2014. Istanbul, Turkey (pp. 221-225). IOS Press
Open this publication in new window or tab >>Disturbing or Facilitating?: On the Usability of Swedish eHealth Systems 2013
2014 (English)In: e-Health - For Continuity of Care / [ed] Christian Lovis, Brigitte Séroussi, Arie Hasman, Louise Pape-Haugaard, Osman Saka, Stig Kjær Andersen, IOS Press, 2014, p. 221-225Conference paper, Published paper (Refereed)
Place, publisher, year, edition, pages
IOS Press, 2014
Series
Studies in Health Technology and Informatics, ISSN 0926-9630 ; Vol 205
National Category
Information Systems
Research subject
Technology; Information Systems
Identifiers
urn:nbn:se:his:diva-9916 (URN)10.3233/978-1-61499-432-9-221 (DOI)000454226100044 ()25160178 (PubMedID)2-s2.0-84929505138 (Scopus ID)978-1-61499-432-9 (ISBN)978-1-61499-431-2 (ISBN)
Conference
25th European Medical Informatics Conference (MIE2014), 31st August to 3rd September 2014. Istanbul, Turkey
Available from: 2014-09-09 Created: 2014-09-09 Last updated: 2019-03-04Bibliographically approved
Scandurra, I., Åhlfeldt, R.-M. & Cajander, Å. (2014). Towards National Deployment of Online Medical Records and eHealth Services. In: Vitalis - Nordens ledande eHälsomöte: Vetenskapliga papers presenterade vid Vitalis konferens, Svenska Mässan, Göteborg, 8-10 april 2014. Paper presented at Vitalis 2014, 8-10 april, Göteborg (pp. 16-19). Göteborg: Göteborgs universitet
Open this publication in new window or tab >>Towards National Deployment of Online Medical Records and eHealth Services
2014 (English)In: Vitalis - Nordens ledande eHälsomöte: Vetenskapliga papers presenterade vid Vitalis konferens, Svenska Mässan, Göteborg, 8-10 april 2014, Göteborg: Göteborgs universitet, 2014, p. 16-19Conference paper, Published paper (Refereed)
Abstract [en]

Information and Communication Technology for health and wellbeing ('eHealth') is becoming increasingly important to deliver top-quality care to European citizens. There are a number of currently ongoing national and international efforts related to public access to eHealth services. In Sweden, the action research project DOME (Deployment of Online Medical Records and eHealth Services) aims to study and contribute to ongoing national deployment projects. This paper presents the DOME project's objectives, goals and methods as well as expected results regarding the national deployment of online medical records.

Place, publisher, year, edition, pages
Göteborg: Göteborgs universitet, 2014
Keywords
public eHealth services, electronic health records, case study, deployment, action research, patient-centred care
National Category
Information Systems
Research subject
Technology; Information Systems
Identifiers
urn:nbn:se:his:diva-9915 (URN)
Conference
Vitalis 2014, 8-10 april, Göteborg
Projects
DOME
Funder
VINNOVA
Available from: 2014-09-08 Created: 2014-09-08 Last updated: 2019-01-22Bibliographically approved
Scandurra, I., Åhlfeldt, R.-M., Persson, A. & Hägglund, M. (2013). Building Usability into National eHealth Strategies: an Action Research Approach. In: Proceedings of the 4th international workshop on Infrastructures for Healthcare: Action Research, Intervention and Participatory Design 2013: . Paper presented at The 4th international workshop on Infrastructures for Healthcare: Action Research, Intervention and Participatory Design 2013. Tromsö, Norway. June 13-14 2013.
Open this publication in new window or tab >>Building Usability into National eHealth Strategies: an Action Research Approach
2013 (English)In: Proceedings of the 4th international workshop on Infrastructures for Healthcare: Action Research, Intervention and Participatory Design 2013, 2013Conference paper, Published paper (Refereed)
Abstract [en]

Many healthcare organizations are currently committed to organizational change and quality improvement projects. Unfortunately, little effort is put into health information system development according to usability requirements and methodology, leading to bottlenecks in the eHealth systems when implemented into daily practice. This paper presents a national initiative to build usability of eHealth systems into the Swedish national eHealth strategy and its action plan to ensure impact on practice. Action researchers within the health informatics domain collaborated with representatives of different care professions to propose high-priority changes necessary to improve the usability of health information systems.

National Category
Computer and Information Sciences
Research subject
Technology
Identifiers
urn:nbn:se:his:diva-8560 (URN)
Conference
The 4th international workshop on Infrastructures for Healthcare: Action Research, Intervention and Participatory Design 2013. Tromsö, Norway. June 13-14 2013
Available from: 2013-10-21 Created: 2013-10-21 Last updated: 2018-01-11Bibliographically approved
Scandurra, I., Åhlfeldt, R.-M., Persson, A. & Hägglund, M. (2013). Challenges in Applying a Participatory Approach in a Nation-wide Project -The Case of ‘Usability of Swedish eHealth Systems 2013’. In: Torkil Clemmensen, Bengt Sandblad, Arminda Lopes & Jose Abdelnour-Nocera (Ed.), Past History and Future Challenges of Human Work Interaction Design (HWID): Generating cross-domain knowledge about connecting work analysis and interaction design. Paper presented at INTERACT 2013 – 14th IFIP TC13 Conference on Human-Computer Interaction, Cape Town, South Africa, September 2013 (pp. 33-38). Cape Town: INTERACT
Open this publication in new window or tab >>Challenges in Applying a Participatory Approach in a Nation-wide Project -The Case of ‘Usability of Swedish eHealth Systems 2013’
2013 (English)In: Past History and Future Challenges of Human Work Interaction Design (HWID): Generating cross-domain knowledge about connecting work analysis and interaction design / [ed] Torkil Clemmensen, Bengt Sandblad, Arminda Lopes & Jose Abdelnour-Nocera, Cape Town: INTERACT , 2013, p. 33-38Conference paper, Published paper (Refereed)
Abstract [en]

Many healthcare organizations are currently committed to organizational change and quality improvement projects. Unfortunately, little effort is put into health information system development according to usability requirements and methodology, leading to bottlenecks in the eHealth systems when implemented into daily practice. This paper presents the experiences of applying a participatory approach in a nation-wide project. The aim of this national initiative was to build usability of eHealth systems into the Swedish national eHealth strategy and its action plan to ensure impact on practice. Action researchers within the health informatics domain collaborated with representatives of different care professions to propose high-priority changes necessary to improve the usability of health information systems. Reflections from the first phase of this initiative are further explored in terms of methodological challenges and recommendations, whereof one recommendation is to increase the use of HI-U specialists – health informaticians with usability and human work interaction design expertise within national and local eHealth development.

Place, publisher, year, edition, pages
Cape Town: INTERACT, 2013
Series
Workshop Proceedings Series of the INTERACT 2013 Conference
Keywords
Participatory design, human-computer interaction, nation-wide deployment, eHealth strategy, future workshop, user representatives
National Category
Computer and Information Sciences
Research subject
Technology
Identifiers
urn:nbn:se:his:diva-8556 (URN)978-0-620-58037-3 (ISBN)
Conference
INTERACT 2013 – 14th IFIP TC13 Conference on Human-Computer Interaction, Cape Town, South Africa, September 2013
Available from: 2013-10-21 Created: 2013-10-21 Last updated: 2018-01-11Bibliographically approved
Scandurra, I., Holgersson, J., Lind, T. & Myreteg, G. (2013). Development of novel eHealth services for citizen use - Current system engineering vs. best practice in HCI. In: Paula Kotzé, Gary Marsden, Gitte Lindgaard, Janet Wesson & Marco Winckler (Ed.), Human-Computer Interaction - Interact 2013: 14th IFIP TC 13 International Conference, Cape Town, South Africa, September 2-6, 2013, Proceedings, Part II. Paper presented at 14th IFIP TC 13 International Conference on Human-Computer Interaction, INTERACT 2013, 2 September 2013 through 6 September 2013, Cape Town (pp. 372-379). Springer Berlin/Heidelberg (PART 2)
Open this publication in new window or tab >>Development of novel eHealth services for citizen use - Current system engineering vs. best practice in HCI
2013 (English)In: Human-Computer Interaction - Interact 2013: 14th IFIP TC 13 International Conference, Cape Town, South Africa, September 2-6, 2013, Proceedings, Part II / [ed] Paula Kotzé, Gary Marsden, Gitte Lindgaard, Janet Wesson & Marco Winckler, Springer Berlin/Heidelberg, 2013, no PART 2, p. 372-379Conference paper, Published paper (Refereed)
Abstract [en]

Many new public eHealth Services are now being developed. Often a conventional customer-vendor process is used, where the customer is a public authority, e.g. a county council, and the vendor a commercial actor, e.g. an IT development company. In this case study the engineering process regards a novel eHealth service aiming to provide patients with online access to their electronic health record. A complicating factor in conventional customer-vendor processes for public e-services is that "the future user could be anyone". In the light of best practice in Human-Computer Interaction, this study examines the joint effort of the customer and vendor when developing novel services for citizen use. The results include delimiting factors, recommendations for public authority customers and proposed new actions for the research agenda.

Place, publisher, year, edition, pages
Springer Berlin/Heidelberg, 2013
Series
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), ISSN 0302-9743 ; 8118 LNCS
Keywords
collaborative design, e-government, electronic health records, public e-health services, Scrum, system development methods, user participation, E-health services, Electronic health record, System development, Electronic document exchange, Human computer interaction, Records management, Sales
National Category
Computer and Information Sciences
Research subject
Technology
Identifiers
urn:nbn:se:his:diva-8554 (URN)10.1007/978-3-642-40480-1_24 (DOI)000342898400024 ()2-s2.0-84883261975 (Scopus ID)978-3-642-40479-5 (ISBN)978-3-642-40480-1 (ISBN)
Conference
14th IFIP TC 13 International Conference on Human-Computer Interaction, INTERACT 2013, 2 September 2013 through 6 September 2013, Cape Town
Available from: 2013-10-18 Created: 2013-10-18 Last updated: 2018-01-11Bibliographically approved
Scandurra, I., Hägglund, M. & Åhlfeldt, R.-M. (2013). Experiences of Novel e-Health Services for Patients - Pros, Cons and Future Challenge. Workshop. In: Proceedings of the 14th World Congress on Medical and Health Informatics (MEDINFO 2013): . Paper presented at Medical Informatics (MEDINFO 2013). Copenhagen, Denmark, Aug 20-23, 2013 (pp. 1254). IOS Press
Open this publication in new window or tab >>Experiences of Novel e-Health Services for Patients - Pros, Cons and Future Challenge. Workshop
2013 (English)In: Proceedings of the 14th World Congress on Medical and Health Informatics (MEDINFO 2013), IOS Press, 2013, p. 1254-Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

It is crucial to involve the patient in the development of patient accessible eHealth systems. But who, how and when? Patient involvement in development of e-health services for citizens has gained little attention to date. It is important to highlight the experiences, pros and cons, and explore new issues and future challenges that arise for all different stakeholders involved in e-health development.

One source of inspiration for this workshop is the European funded SUSTAINS project which aims to deploy e-health services with the patient as an important actor. Another is the Swedish research project My Care Pathways where focus is on development of new e-health services that enable the patient to follow and interact with their care processes.

This workshop aims to discuss the experiences made in ongoing European deployment projects of online e-health services as well as methods to improve patient participation in such development based on current evaluations and future needs.

The objective is to collect and disseminate various experiences from novel e-health service deployment in Europe; during the workshop active participation is desired via twitter and other eLearning tools, and afterwards the results of the workshop are published on easily accessible web sites.

Place, publisher, year, edition, pages
IOS Press, 2013
Series
Studies in Health Technology and Informatics, ISSN 0926-9630 ; 192
Keywords
Patient access to records, health care quality, access and evaluation, electronic health records, professional-patient relations, patient centric, patient empowerment
National Category
Computer and Information Sciences
Research subject
Technology
Identifiers
urn:nbn:se:his:diva-8555 (URN)000341021700536 ()978-1-61499-288-2 (ISBN)978-1-61499-289-9 (ISBN)
Conference
Medical Informatics (MEDINFO 2013). Copenhagen, Denmark, Aug 20-23, 2013
Available from: 2013-10-18 Created: 2013-10-18 Last updated: 2018-01-11Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0002-2597-1079

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