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Hägglund, M., Åhlfeldt, R.-M., Koch, S., Ålander, T. & Scandurra, I. (2015). Developing and implementing national eHealth services for patients: an interactive exploration of challenges andpotential solutions. In: Ronald Cornet, Lăcrămioara Stoicu-Tivadar, Alexander Hörbst, Carlos Luis Parra Calderón, Stig Kjær Andersen, Mira Hercigonja-Szekeres (Ed.), Digital Healthcare Empowering Europeans: Proceedings of MIE2015. Paper presented at Workshop at 26th Medical Informatics in Europe Conference, MIE 2015, Madrid, May 27th-29th 2015. IOS Press
Öppna denna publikation i ny flik eller fönster >>Developing and implementing national eHealth services for patients: an interactive exploration of challenges andpotential solutions
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2015 (Engelska)Ingår i: Digital Healthcare Empowering Europeans: Proceedings of MIE2015 / [ed] Ronald Cornet, Lăcrămioara Stoicu-Tivadar, Alexander Hörbst, Carlos Luis Parra Calderón, Stig Kjær Andersen, Mira Hercigonja-Szekeres, IOS Press, 2015Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

In this workshop, examples and experiences from ongoing work todevelop and implement eHealth services for citizens will be provided. Challengesand potential solutions based on different international contexts will be discussedin interactive sessions. The results will form a report suggesting strategies andactivities that could provide potential solutions to the identified challenges.

Ort, förlag, år, upplaga, sidor
IOS Press, 2015
Serie
Studies in Health Technology and Informatics, ISSN 0926-9630 ; 210
Nyckelord
Patient access to records, Electronic health records, Professional-Patient relations, Patient empowerment
Nationell ämneskategori
Systemvetenskap, informationssystem och informatik
Forskningsämne
Teknik; Informationssystem (IS)
Identifikatorer
urn:nbn:se:his:diva-11630 (URN)
Konferens
Workshop at 26th Medical Informatics in Europe Conference, MIE 2015, Madrid, May 27th-29th 2015
Projekt
DOME
Forskningsfinansiär
VINNOVA
Tillgänglig från: 2015-10-27 Skapad: 2015-10-27 Senast uppdaterad: 2019-01-23
Scandurra, I., Hägglund, M., Persson, A. & Åhlfeldt, R.-M. (2014). Disturbing or Facilitating?: On the Usability of Swedish eHealth Systems 2013. In: Christian Lovis, Brigitte Séroussi, Arie Hasman, Louise Pape-Haugaard, Osman Saka, Stig Kjær Andersen (Ed.), e-Health - For Continuity of Care: . Paper presented at 25th European Medical Informatics Conference (MIE2014), 31st August to 3rd September 2014. Istanbul, Turkey (pp. 221-225). IOS Press
Öppna denna publikation i ny flik eller fönster >>Disturbing or Facilitating?: On the Usability of Swedish eHealth Systems 2013
2014 (Engelska)Ingår i: e-Health - For Continuity of Care / [ed] Christian Lovis, Brigitte Séroussi, Arie Hasman, Louise Pape-Haugaard, Osman Saka, Stig Kjær Andersen, IOS Press, 2014, s. 221-225Konferensbidrag, Publicerat paper (Refereegranskat)
Ort, förlag, år, upplaga, sidor
IOS Press, 2014
Serie
Studies in Health Technology and Informatics, ISSN 0926-9630 ; Vol 205
Nationell ämneskategori
Systemvetenskap, informationssystem och informatik
Forskningsämne
Teknik; Informationssystem (IS)
Identifikatorer
urn:nbn:se:his:diva-9916 (URN)10.3233/978-1-61499-432-9-221 (DOI)000454226100044 ()25160178 (PubMedID)2-s2.0-84929505138 (Scopus ID)978-1-61499-432-9 (ISBN)978-1-61499-431-2 (ISBN)
Konferens
25th European Medical Informatics Conference (MIE2014), 31st August to 3rd September 2014. Istanbul, Turkey
Tillgänglig från: 2014-09-09 Skapad: 2014-09-09 Senast uppdaterad: 2019-03-04Bibliografiskt granskad
Scandurra, I., Åhlfeldt, R.-M. & Cajander, Å. (2014). Towards National Deployment of Online Medical Records and eHealth Services. In: Vitalis - Nordens ledande eHälsomöte: Vetenskapliga papers presenterade vid Vitalis konferens, Svenska Mässan, Göteborg, 8-10 april 2014. Paper presented at Vitalis 2014, 8-10 april, Göteborg (pp. 16-19). Göteborg: Göteborgs universitet
Öppna denna publikation i ny flik eller fönster >>Towards National Deployment of Online Medical Records and eHealth Services
2014 (Engelska)Ingår i: Vitalis - Nordens ledande eHälsomöte: Vetenskapliga papers presenterade vid Vitalis konferens, Svenska Mässan, Göteborg, 8-10 april 2014, Göteborg: Göteborgs universitet, 2014, s. 16-19Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

Information and Communication Technology for health and wellbeing ('eHealth') is becoming increasingly important to deliver top-quality care to European citizens. There are a number of currently ongoing national and international efforts related to public access to eHealth services. In Sweden, the action research project DOME (Deployment of Online Medical Records and eHealth Services) aims to study and contribute to ongoing national deployment projects. This paper presents the DOME project's objectives, goals and methods as well as expected results regarding the national deployment of online medical records.

Ort, förlag, år, upplaga, sidor
Göteborg: Göteborgs universitet, 2014
Nyckelord
public eHealth services, electronic health records, case study, deployment, action research, patient-centred care
Nationell ämneskategori
Systemvetenskap, informationssystem och informatik
Forskningsämne
Teknik; Informationssystem (IS)
Identifikatorer
urn:nbn:se:his:diva-9915 (URN)
Konferens
Vitalis 2014, 8-10 april, Göteborg
Projekt
DOME
Forskningsfinansiär
VINNOVA
Tillgänglig från: 2014-09-08 Skapad: 2014-09-08 Senast uppdaterad: 2019-01-22Bibliografiskt granskad
Scandurra, I., Åhlfeldt, R.-M., Persson, A. & Hägglund, M. (2013). Building Usability into National eHealth Strategies: an Action Research Approach. In: Proceedings of the 4th international workshop on Infrastructures for Healthcare: Action Research, Intervention and Participatory Design 2013: . Paper presented at The 4th international workshop on Infrastructures for Healthcare: Action Research, Intervention and Participatory Design 2013. Tromsö, Norway. June 13-14 2013.
Öppna denna publikation i ny flik eller fönster >>Building Usability into National eHealth Strategies: an Action Research Approach
2013 (Engelska)Ingår i: Proceedings of the 4th international workshop on Infrastructures for Healthcare: Action Research, Intervention and Participatory Design 2013, 2013Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

Many healthcare organizations are currently committed to organizational change and quality improvement projects. Unfortunately, little effort is put into health information system development according to usability requirements and methodology, leading to bottlenecks in the eHealth systems when implemented into daily practice. This paper presents a national initiative to build usability of eHealth systems into the Swedish national eHealth strategy and its action plan to ensure impact on practice. Action researchers within the health informatics domain collaborated with representatives of different care professions to propose high-priority changes necessary to improve the usability of health information systems.

Nationell ämneskategori
Data- och informationsvetenskap
Forskningsämne
Teknik
Identifikatorer
urn:nbn:se:his:diva-8560 (URN)
Konferens
The 4th international workshop on Infrastructures for Healthcare: Action Research, Intervention and Participatory Design 2013. Tromsö, Norway. June 13-14 2013
Tillgänglig från: 2013-10-21 Skapad: 2013-10-21 Senast uppdaterad: 2018-01-11Bibliografiskt granskad
Scandurra, I., Åhlfeldt, R.-M., Persson, A. & Hägglund, M. (2013). Challenges in Applying a Participatory Approach in a Nation-wide Project -The Case of ‘Usability of Swedish eHealth Systems 2013’. In: Torkil Clemmensen, Bengt Sandblad, Arminda Lopes & Jose Abdelnour-Nocera (Ed.), Past History and Future Challenges of Human Work Interaction Design (HWID): Generating cross-domain knowledge about connecting work analysis and interaction design. Paper presented at INTERACT 2013 – 14th IFIP TC13 Conference on Human-Computer Interaction, Cape Town, South Africa, September 2013 (pp. 33-38). Cape Town: INTERACT
Öppna denna publikation i ny flik eller fönster >>Challenges in Applying a Participatory Approach in a Nation-wide Project -The Case of ‘Usability of Swedish eHealth Systems 2013’
2013 (Engelska)Ingår i: Past History and Future Challenges of Human Work Interaction Design (HWID): Generating cross-domain knowledge about connecting work analysis and interaction design / [ed] Torkil Clemmensen, Bengt Sandblad, Arminda Lopes & Jose Abdelnour-Nocera, Cape Town: INTERACT , 2013, s. 33-38Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

Many healthcare organizations are currently committed to organizational change and quality improvement projects. Unfortunately, little effort is put into health information system development according to usability requirements and methodology, leading to bottlenecks in the eHealth systems when implemented into daily practice. This paper presents the experiences of applying a participatory approach in a nation-wide project. The aim of this national initiative was to build usability of eHealth systems into the Swedish national eHealth strategy and its action plan to ensure impact on practice. Action researchers within the health informatics domain collaborated with representatives of different care professions to propose high-priority changes necessary to improve the usability of health information systems. Reflections from the first phase of this initiative are further explored in terms of methodological challenges and recommendations, whereof one recommendation is to increase the use of HI-U specialists – health informaticians with usability and human work interaction design expertise within national and local eHealth development.

Ort, förlag, år, upplaga, sidor
Cape Town: INTERACT, 2013
Serie
Workshop Proceedings Series of the INTERACT 2013 Conference
Nyckelord
Participatory design, human-computer interaction, nation-wide deployment, eHealth strategy, future workshop, user representatives
Nationell ämneskategori
Data- och informationsvetenskap
Forskningsämne
Teknik
Identifikatorer
urn:nbn:se:his:diva-8556 (URN)978-0-620-58037-3 (ISBN)
Konferens
INTERACT 2013 – 14th IFIP TC13 Conference on Human-Computer Interaction, Cape Town, South Africa, September 2013
Tillgänglig från: 2013-10-21 Skapad: 2013-10-21 Senast uppdaterad: 2018-01-11Bibliografiskt granskad
Scandurra, I., Holgersson, J., Lind, T. & Myreteg, G. (2013). Development of novel eHealth services for citizen use - Current system engineering vs. best practice in HCI. In: Paula Kotzé, Gary Marsden, Gitte Lindgaard, Janet Wesson & Marco Winckler (Ed.), Human-Computer Interaction - Interact 2013: 14th IFIP TC 13 International Conference, Cape Town, South Africa, September 2-6, 2013, Proceedings, Part II. Paper presented at 14th IFIP TC 13 International Conference on Human-Computer Interaction, INTERACT 2013, 2 September 2013 through 6 September 2013, Cape Town (pp. 372-379). Springer Berlin/Heidelberg (PART 2)
Öppna denna publikation i ny flik eller fönster >>Development of novel eHealth services for citizen use - Current system engineering vs. best practice in HCI
2013 (Engelska)Ingår i: Human-Computer Interaction - Interact 2013: 14th IFIP TC 13 International Conference, Cape Town, South Africa, September 2-6, 2013, Proceedings, Part II / [ed] Paula Kotzé, Gary Marsden, Gitte Lindgaard, Janet Wesson & Marco Winckler, Springer Berlin/Heidelberg, 2013, nr PART 2, s. 372-379Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

Many new public eHealth Services are now being developed. Often a conventional customer-vendor process is used, where the customer is a public authority, e.g. a county council, and the vendor a commercial actor, e.g. an IT development company. In this case study the engineering process regards a novel eHealth service aiming to provide patients with online access to their electronic health record. A complicating factor in conventional customer-vendor processes for public e-services is that "the future user could be anyone". In the light of best practice in Human-Computer Interaction, this study examines the joint effort of the customer and vendor when developing novel services for citizen use. The results include delimiting factors, recommendations for public authority customers and proposed new actions for the research agenda.

Ort, förlag, år, upplaga, sidor
Springer Berlin/Heidelberg, 2013
Serie
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), ISSN 0302-9743 ; 8118 LNCS
Nyckelord
collaborative design, e-government, electronic health records, public e-health services, Scrum, system development methods, user participation, E-health services, Electronic health record, System development, Electronic document exchange, Human computer interaction, Records management, Sales
Nationell ämneskategori
Data- och informationsvetenskap
Forskningsämne
Teknik
Identifikatorer
urn:nbn:se:his:diva-8554 (URN)10.1007/978-3-642-40480-1_24 (DOI)000342898400024 ()2-s2.0-84883261975 (Scopus ID)978-3-642-40479-5 (ISBN)978-3-642-40480-1 (ISBN)
Konferens
14th IFIP TC 13 International Conference on Human-Computer Interaction, INTERACT 2013, 2 September 2013 through 6 September 2013, Cape Town
Tillgänglig från: 2013-10-18 Skapad: 2013-10-18 Senast uppdaterad: 2018-01-11Bibliografiskt granskad
Scandurra, I., Hägglund, M. & Åhlfeldt, R.-M. (2013). Experiences of Novel e-Health Services for Patients - Pros, Cons and Future Challenge. Workshop. In: Proceedings of the 14th World Congress on Medical and Health Informatics (MEDINFO 2013): . Paper presented at Medical Informatics (MEDINFO 2013). Copenhagen, Denmark, Aug 20-23, 2013 (pp. 1254). IOS Press
Öppna denna publikation i ny flik eller fönster >>Experiences of Novel e-Health Services for Patients - Pros, Cons and Future Challenge. Workshop
2013 (Engelska)Ingår i: Proceedings of the 14th World Congress on Medical and Health Informatics (MEDINFO 2013), IOS Press, 2013, s. 1254-Konferensbidrag, Muntlig presentation med publicerat abstract (Refereegranskat)
Abstract [en]

It is crucial to involve the patient in the development of patient accessible eHealth systems. But who, how and when? Patient involvement in development of e-health services for citizens has gained little attention to date. It is important to highlight the experiences, pros and cons, and explore new issues and future challenges that arise for all different stakeholders involved in e-health development.

One source of inspiration for this workshop is the European funded SUSTAINS project which aims to deploy e-health services with the patient as an important actor. Another is the Swedish research project My Care Pathways where focus is on development of new e-health services that enable the patient to follow and interact with their care processes.

This workshop aims to discuss the experiences made in ongoing European deployment projects of online e-health services as well as methods to improve patient participation in such development based on current evaluations and future needs.

The objective is to collect and disseminate various experiences from novel e-health service deployment in Europe; during the workshop active participation is desired via twitter and other eLearning tools, and afterwards the results of the workshop are published on easily accessible web sites.

Ort, förlag, år, upplaga, sidor
IOS Press, 2013
Serie
Studies in Health Technology and Informatics, ISSN 0926-9630 ; 192
Nyckelord
Patient access to records, health care quality, access and evaluation, electronic health records, professional-patient relations, patient centric, patient empowerment
Nationell ämneskategori
Data- och informationsvetenskap
Forskningsämne
Teknik
Identifikatorer
urn:nbn:se:his:diva-8555 (URN)000341021700536 ()978-1-61499-288-2 (ISBN)978-1-61499-289-9 (ISBN)
Konferens
Medical Informatics (MEDINFO 2013). Copenhagen, Denmark, Aug 20-23, 2013
Tillgänglig från: 2013-10-18 Skapad: 2013-10-18 Senast uppdaterad: 2018-01-11Bibliografiskt granskad
Organisationer
Identifikatorer
ORCID-id: ORCID iD iconorcid.org/0000-0002-2597-1079

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