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Sellberg, Charlott
Publikasjoner (2 av 2) Visa alla publikasjoner
Sellberg, C. & Lindblom, J. (2014). Comparing methods for workplace studies: a theoretical and empirical analysis. Cognition, Technology & Work, 16(4), 467-486
Åpne denne publikasjonen i ny fane eller vindu >>Comparing methods for workplace studies: a theoretical and empirical analysis
2014 (engelsk)Inngår i: Cognition, Technology & Work, ISSN 1435-5558, E-ISSN 1435-5566, Vol. 16, nr 4, s. 467-486Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

A comparative theoretical and empirical analysis of three methods for workplace studies is being conducted in this article. The aim of the study was to explore what level of theoretical depth and methodological structure is appropriate when conducting methods for workplace studies to inform design of complex socio-technical systems. As workplace studies in human–computer interaction (HCI) are a research field that has expanded in an extensive way in the past years, currently there are a wide range of theoretical approaches and methods to select from. The variety of approaches and methods makes it problematic to do relevant methodological choices both in research and system design. While there have been several studies that assess the different approaches to workplace studies, there seem to be a lack of studies that explore the theoretical and methodological differences between more structured methods within the research field. This article serves as a starting point to explore the many methods for workplace studies in HCI and contributes to the field with increased knowledge regarding the theoretical and methodological differences in workplace studies. When using the two criteria descriptive power and application power to assess Contextual Design, Determining Information Flow Breakdown, and Capturing Semi-Automated Decision-Making, lessons are learned about in which ways the methods are acceptable and useful when the purpose is to inform system design.

sted, utgiver, år, opplag, sider
Springer London, 2014
HSV kategori
Forskningsprogram
Teknik; Interaction Lab (ILAB)
Identifikatorer
urn:nbn:se:his:diva-9605 (URN)10.1007/s10111-014-0273-3 (DOI)000343886700003 ()2-s2.0-84911007253 (Scopus ID)
Tilgjengelig fra: 2014-06-27 Laget: 2014-06-27 Sist oppdatert: 2018-08-01bibliografisk kontrollert
Sellberg, C. & Susi, T. (2014). Technostress in the office: a distributed cognition perspective on human-technology interaction. Cognition, Technology & Work, 16(2), 187-201
Åpne denne publikasjonen i ny fane eller vindu >>Technostress in the office: a distributed cognition perspective on human-technology interaction
2014 (engelsk)Inngår i: Cognition, Technology & Work, ISSN 1435-5558, E-ISSN 1435-5566, Vol. 16, nr 2, s. 187-201Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

Technology is a mobile and integral part of many work places, and computers and other information and communication technology have made many users' work life easier, but technology can also contribute to problems in the cognitive work environment and, over time, create technostress. Much previous research on technostress has focused on the use of digital technology and its effects, measured by questionnaires, but in order to further examine how technostress arises in the modern workplace, a wider perspective on interactions between people and technology is needed. This paper applies a distributed cognition perspective to human-technology interaction, investigated through an observational field study. Distributed cognition focuses on the organisation of cognitive systems, and technostress in this perspective becomes an emergent phenomenon within a complex and dynamic socio-technical system. A well-established questionnaire was also used (for a limited sample), to gain a frame of reference for the results from the qualitative part of the study. The implications are that common questionnaire-based approaches very well can and should be complemented with a broader perspective to study causes of technostress. Based on the present study, a redefinition of technostress is also proposed. © 2013 Springer-Verlag London.

sted, utgiver, år, opplag, sider
Springer London, 2014
Emneord
Cognitive work environment, Distributed cognition, Human-computer interaction, Information and communication technology (ICT), Technostress
HSV kategori
Forskningsprogram
Teknik; Interaction Lab (ILAB)
Identifikatorer
urn:nbn:se:his:diva-8371 (URN)10.1007/s10111-013-0256-9 (DOI)000334511900005 ()2-s2.0-84898601904 (Scopus ID)
Tilgjengelig fra: 2013-08-08 Laget: 2013-08-08 Sist oppdatert: 2018-08-01bibliografisk kontrollert
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