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Lindblom, J., Alenljung, B. & Billing, E. (2020). Evaluating the User Experience of Human-Robot Interaction. In: Céline Jost, Brigitte Le Pévédic, Tony Belpaeme, Cindy Bethel, Dimitrios Chrysostomou, Nigel Crook, Marine Grandgeorge, Nicole Mirnig (Ed.), Human-Robot Interaction: Evaluation Methods and Their Standardization (pp. 231-256). Cham: Springer
Åpne denne publikasjonen i ny fane eller vindu >>Evaluating the User Experience of Human-Robot Interaction
2020 (engelsk)Inngår i: Human-Robot Interaction: Evaluation Methods and Their Standardization / [ed] Céline Jost, Brigitte Le Pévédic, Tony Belpaeme, Cindy Bethel, Dimitrios Chrysostomou, Nigel Crook, Marine Grandgeorge, Nicole Mirnig, Cham: Springer, 2020, s. 231-256Kapittel i bok, del av antologi (Fagfellevurdert)
Abstract [en]

For social robots, like in all other digitally interactive systems, products, services, and devices, positive user experience (UX) is necessary in order to achieve the intended benefits and societal relevance of human–robot interaction (HRI). The experiences that humans have when interacting with robots have the power to enable, or disable, the robots’ acceptance rate and utilization in society. For a commercial robot product, it is the achieved UX in the natural context when fulfilling its intended purpose that will determine its success. The increased number of socially interactive robots in human environments and their level of participation in everyday activities obviously highlights the importance of systematically evaluating the quality of the interaction from a human-centered perspective. There is also a need for robot developers to acquire knowledge about proper UX evaluation, both in theory and in practice. In this chapter we are asking: What is UX evaluation? Why should UX evaluation be performed? When is it appropriate to conduct a UX evaluation? How could a UX evaluation be carried out? Where could UX evaluation take place? Who should perform the UX evaluation and for whom? The aim is to briefly answer these questions in the context of doing UX evaluation in HRI, highlighting evaluation processes and methods that have methodological validity and reliability as well as practical applicability. We argue that each specific HRI project needs to take the UX perspective into account during the whole development process. We suggest that a more diverse use of methods in HRI will benefit the field, and the future users of social robots will benefit even more.

sted, utgiver, år, opplag, sider
Cham: Springer, 2020
Serie
Springer Series on Bio- and Neurosystems, ISSN 2520-8535, E-ISSN 2520-8543 ; 12
Emneord
User experience, Evaluation, Methods
HSV kategori
Forskningsprogram
Interaction Lab (ILAB)
Identifikatorer
urn:nbn:se:his:diva-18450 (URN)10.1007/978-3-030-42307-0_9 (DOI)978-3-030-42306-3 (ISBN)978-3-030-42307-0 (ISBN)
Prosjekter
SIDUS AIR, Action and intention recognition in human interaction with autonomous systems, funded by the Knowledge Foundation, Stockholm, under SIDUS grant agreement no. 20140220.
Forskningsfinansiär
Knowledge Foundation, 20140220
Merknad

Evaluating the User Experience of Human–Robot Interaction

Tilgjengelig fra: 2020-05-14 Laget: 2020-05-14 Sist oppdatert: 2020-05-18bibliografisk kontrollert
Billing, E., Hanson, L., Lamb, M. & Högberg, D. (2019). Digital Human Modelling in Action. In: Linus Holm, Erik Billing (Ed.), Proceedings of the 15th SweCog Conference: . Paper presented at SweCog 2019, the 15th SweCog conference, Umeå, Sweden, November 7-8, 2019 (pp. 25-28). Skövde: University of Skövde
Åpne denne publikasjonen i ny fane eller vindu >>Digital Human Modelling in Action
2019 (engelsk)Inngår i: Proceedings of the 15th SweCog Conference / [ed] Linus Holm, Erik Billing, Skövde: University of Skövde , 2019, s. 25-28Konferansepaper, Publicerat paper (Fagfellevurdert)
sted, utgiver, år, opplag, sider
Skövde: University of Skövde, 2019
Serie
Skövde University Studies in Informatics, ISSN 1653-2325 ; 2019:2
HSV kategori
Forskningsprogram
Interaction Lab (ILAB); Användarcentrerad produktdesign
Identifikatorer
urn:nbn:se:his:diva-17882 (URN)978-91-983667-5-4 (ISBN)
Konferanse
SweCog 2019, the 15th SweCog conference, Umeå, Sweden, November 7-8, 2019
Forskningsfinansiär
Knowledge Foundation, 20180167
Merknad

Also presented as poster at the 15th SweCog conference.

Tilgjengelig fra: 2019-11-13 Laget: 2019-11-13 Sist oppdatert: 2020-02-19bibliografisk kontrollert
Billing, E., Rosén, J. & Lindblom, J. (2019). Expectations of robot technology in welfare. In: : . Paper presented at The second workshop on social robots in therapy and care in conjunction with the 14th ACM / IEEE International Conference on Human-Robot Interaction (HRI 2019), Daegu, Korea, March 11–14 2019.
Åpne denne publikasjonen i ny fane eller vindu >>Expectations of robot technology in welfare
2019 (engelsk)Konferansepaper, Poster (with or without abstract) (Fagfellevurdert)
Abstract [en]

We report findings from a survey on expectations of robot technology in welfare, within the coming 20 years. 34 assistant nurses answered a questionnaire on which tasks, from their daily work, that they believe robots can perform, already today or in the near future. Additionally, the Negative attitudes toward robots scale (NARS) was used to estimate participants' attitudes towards robots in general. Results reveal high expectations of robots, where at least half of the participants answered Already today or Within 10 years to 9 out of 10 investigated tasks. Participants were also fairly positive towards robots, reporting low scores on NARS. The obtained results can be interpreted as a serious over-estimation of what robots will be able to do in the near future, but also large varieties in participants' interpretation of what robots are. We identify challenges in communicating both excitement towards a technology in rapid development and realistic limitations of this technology.

Emneord
attitudes towards robots, human-robot interaction, robots in healthcare
HSV kategori
Forskningsprogram
Interaction Lab (ILAB)
Identifikatorer
urn:nbn:se:his:diva-16691 (URN)
Konferanse
The second workshop on social robots in therapy and care in conjunction with the 14th ACM / IEEE International Conference on Human-Robot Interaction (HRI 2019), Daegu, Korea, March 11–14 2019
Forskningsfinansiär
EU, FP7, Seventh Framework Programme, 611391
Tilgjengelig fra: 2019-03-12 Laget: 2019-03-12 Sist oppdatert: 2019-05-23bibliografisk kontrollert
Billing, E., Sciutti, A. & Sandini, G. (2019). Proactive eye-gaze in human-robot interaction. In: : . Paper presented at Anticipation and Anticipatory Systems: Humans Meet Artificial Intelligence, Örebro, Sweden, June 10-13, 2019.
Åpne denne publikasjonen i ny fane eller vindu >>Proactive eye-gaze in human-robot interaction
2019 (engelsk)Konferansepaper, Oral presentation with published abstract (Fagfellevurdert)
HSV kategori
Forskningsprogram
Interaction Lab (ILAB)
Identifikatorer
urn:nbn:se:his:diva-17797 (URN)
Konferanse
Anticipation and Anticipatory Systems: Humans Meet Artificial Intelligence, Örebro, Sweden, June 10-13, 2019
Prosjekter
SIDUS AIR, grant agreement no. 2014022
Forskningsfinansiär
Knowledge Foundation, 2014022
Tilgjengelig fra: 2019-10-16 Laget: 2019-10-16 Sist oppdatert: 2019-10-30bibliografisk kontrollert
Holm, L. & Billing, E. (Eds.). (2019). Proceedings of the 15th SweCog Conference. Paper presented at SweCog 2019, the 15th SweCog conference, Umeå, Sweden, November 7-8, 2019. Skövde: University of Skövde
Åpne denne publikasjonen i ny fane eller vindu >>Proceedings of the 15th SweCog Conference
2019 (engelsk)Konferanseproceedings (Fagfellevurdert)
Abstract [en]

In an article published in Nature: Human Behavior, Nunez et al. (2019) asks What happened to cognitive science? The authors review bibliometric and socio-institutional aspects of the field and argues that the transition from a multi-disciplinary program to a mature inter-disciplinary coherent field has failed. Looking at the Swedish environment, we can nothing but agree. Many of us identifying ourselves as researchers in cognitive science are working at departments primarily focused at other disciplines, teaching within other objects and publishing in journals and conferences adjacent to the field. The diversity of cognitive science is also present in the number of directions that has has evolved over the years. The embodied approaches that many of us align with are not evolving towards a coherent view, but is today found under numerous labels such as situated cognition, distributed cognition, extended cognition, and enactive cognition. The so called 4E perspectives on the field have now ventured beyond the four, and is today more often referred to as the multi-E framework.

While we agree with Nunez et al. that we remain a multi-disciplinary, multi-perspective, and multi-method group of researchers who may share an interest for the science of the mind, rather than a coherent approach or perspective, we disagree that this entails a failure for the enterprise of cognitive science. We dare to say that the Sweish Cognitive Science Society has embraced the multi-perspectives idea by adopting an inclusive approach in the selection of research and methods presented at our conferences. We hope that SweCog will remain a forum for inclusive discussions, working against discipline conformism and isolation, in a time where both public and scientific debate is increasingly shattered.

sted, utgiver, år, opplag, sider
Skövde: University of Skövde, 2019. s. 56
Serie
Skövde University Studies in Informatics, ISSN 1653-2325 ; 2019:2
HSV kategori
Forskningsprogram
Interaction Lab (ILAB)
Identifikatorer
urn:nbn:se:his:diva-17881 (URN)978-91-983667-5-4 (ISBN)
Konferanse
SweCog 2019, the 15th SweCog conference, Umeå, Sweden, November 7-8, 2019
Tilgjengelig fra: 2019-11-13 Laget: 2019-11-13 Sist oppdatert: 2019-11-15bibliografisk kontrollert
Cao, H.-L., Esteban, P. G., Bartlett, M., Baxter, P. E., Belpaeme, T., Billing, E., . . . Ziemke, T. (2019). Robot-Enhanced Therapy: Development and Validation of a Supervised Autonomous Robotic System for Autism Spectrum Disorders Therapy. IEEE robotics & automation magazine, 26(2), 49-58
Åpne denne publikasjonen i ny fane eller vindu >>Robot-Enhanced Therapy: Development and Validation of a Supervised Autonomous Robotic System for Autism Spectrum Disorders Therapy
Vise andre…
2019 (engelsk)Inngår i: IEEE robotics & automation magazine, ISSN 1070-9932, E-ISSN 1558-223X, Vol. 26, nr 2, s. 49-58Artikkel i tidsskrift (Fagfellevurdert) Published
sted, utgiver, år, opplag, sider
Institute of Electrical and Electronics Engineers (IEEE), 2019
HSV kategori
Forskningsprogram
Interaction Lab (ILAB)
Identifikatorer
urn:nbn:se:his:diva-16864 (URN)10.1109/MRA.2019.2904121 (DOI)000471680800008 ()2-s2.0-85064382580 (Scopus ID)
Prosjekter
DREAM, FP7 grant #611391.
Tilgjengelig fra: 2019-05-06 Laget: 2019-05-06 Sist oppdatert: 2019-11-18bibliografisk kontrollert
Cai, H., Fang, Y., Ju, Z., Costescu, C., David, D., Billing, E., . . . Liu, H. (2019). Sensing-enhanced Therapy System for Assessing Children with Autism Spectrum Disorders: A Feasibility Study. IEEE Sensors Journal, 19(4), 1508-1518
Åpne denne publikasjonen i ny fane eller vindu >>Sensing-enhanced Therapy System for Assessing Children with Autism Spectrum Disorders: A Feasibility Study
Vise andre…
2019 (engelsk)Inngår i: IEEE Sensors Journal, ISSN 1530-437X, E-ISSN 1558-1748, Vol. 19, nr 4, s. 1508-1518Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

It is evident that recently reported robot-assisted therapy systems for assessment of children with autism spectrum disorder (ASD) lack autonomous interaction abilities and require significant human resources. This paper proposes a sensing system that automatically extracts and fuses sensory features such as body motion features, facial expressions, and gaze features, further assessing the children behaviours by mapping them to therapist-specified behavioural classes. Experimental results show that the developed system has a capability of interpreting characteristic data of children with ASD, thus has the potential to increase the autonomy of robots under the supervision of a therapist and enhance the quality of the digital description of children with ASD. The research outcomes pave the way to a feasible machine-assisted system for their behaviour assessment. IEEE

sted, utgiver, år, opplag, sider
Institute of Electrical and Electronics Engineers (IEEE), 2019
Emneord
autism spectrum disorders, autonomy, cameras, instruction sets, medical treatment, robot sensing systems, sensing-enhanced, synchronization, therapy, diseases, instruction set, robot sensing system, human robot interaction
HSV kategori
Forskningsprogram
Interaction Lab (ILAB); INF302 Autonoma intelligenta system
Identifikatorer
urn:nbn:se:his:diva-16417 (URN)10.1109/JSEN.2018.2877662 (DOI)000457327900036 ()2-s2.0-85055705313 (Scopus ID)
Tilgjengelig fra: 2018-11-20 Laget: 2018-11-20 Sist oppdatert: 2019-11-18bibliografisk kontrollert
Hernández García, D., Esteban, P. G., Lee, H. R., Romeo, M., Senft, E. & Billing, E. (2019). Social Robots in Therapy and Care. In: Proceedings of the 14th ACM/IEEE International Conference on Human Robot Interaction: . Paper presented at ACM/IEEE International Conference on Human Robot Interaction, Daegu, Korea, March 11–14, 2019 (pp. 669-670). Daegu: IEEE conference proceedings
Åpne denne publikasjonen i ny fane eller vindu >>Social Robots in Therapy and Care
Vise andre…
2019 (engelsk)Inngår i: Proceedings of the 14th ACM/IEEE International Conference on Human Robot Interaction, Daegu: IEEE conference proceedings, 2019, s. 669-670Konferansepaper, Publicerat paper (Fagfellevurdert)
Abstract [en]

The Social Robots in Therapy workshop series aims at advancing research topics related to the use of robots in the contexts of Social Care and Robot-Assisted Therapy (RAT). Robots in social care and therapy have been a long time promise in HRI as they have the opportunity to improve patients life significantly. Multiple challenges have to be addressed for this, such as building platforms that work in proximity with patients, therapists and health-care professionals; understanding user needs; developing adaptive and autonomous robot interactions; and addressing ethical questions regarding the use of robots with a vulnerable population. The full-day workshop follows last year's edition which centered on how social robots can improve health-care interventions, how increasing the degree of autonomy of the robots might affect therapies, and how to overcome the ethical challenges inherent to the use of robot assisted technologies. This 2nd edition of the workshop will be focused on the importance of equipping social robots with socio-emotional intelligence and the ability to perform meaningful and personalized interactions. This workshop aims to bring together researchers and industry experts in the fields of Human-Robot Interaction, Machine Learning and Robots in Health and Social Care. It will be an opportunity for all to share and discuss ideas, strategies and findings to guide the design and development of robot assisted systems for therapy and social care implementations that can provide personalize, natural, engaging and autonomous interactions with patients (and health-care providers).

sted, utgiver, år, opplag, sider
Daegu: IEEE conference proceedings, 2019
Serie
ACM/IEEE International Conference on Human-Robot Interaction (HRI), ISSN 2167-2121, E-ISSN 2167-2148
Emneord
Social Robots, Robots in Therapy, Social Intelligence, Supervised Autonomy, Personalized Behaviors, Adaptive Behaviors
HSV kategori
Forskningsprogram
Interaction Lab (ILAB)
Identifikatorer
urn:nbn:se:his:diva-16651 (URN)10.1109/HRI.2019.8673243 (DOI)000467295400148 ()2-s2.0-85063989769 (Scopus ID)978-1-5386-8555-6 (ISBN)978-1-5386-8556-3 (ISBN)978-1-5386-8554-9 (ISBN)
Konferanse
ACM/IEEE International Conference on Human Robot Interaction, Daegu, Korea, March 11–14, 2019
Prosjekter
DREAM, FP7 grant 611391
Forskningsfinansiär
EU, FP7, Seventh Framework Programme, 611391
Tilgjengelig fra: 2019-02-21 Laget: 2019-02-21 Sist oppdatert: 2019-05-27bibliografisk kontrollert
Andreasson, R., Alenljung, B., Billing, E. & Lowe, R. (2018). Affective Touch in Human–Robot Interaction: Conveying Emotion to the Nao Robot. International Journal of Social Robotics, 10(4), 473-491
Åpne denne publikasjonen i ny fane eller vindu >>Affective Touch in Human–Robot Interaction: Conveying Emotion to the Nao Robot
2018 (engelsk)Inngår i: International Journal of Social Robotics, ISSN 1875-4791, E-ISSN 1875-4805, Vol. 10, nr 4, s. 473-491Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

Affective touch has a fundamental role in human development, social bonding, and for providing emotional support in interpersonal relationships. We present, what is to our knowledge, the first HRI study of tactile conveyance of both positive and negative emotions (affective touch) on the Nao robot, and based on an experimental set-up from a study of human–human tactile communication. In the present work, participants conveyed eight emotions to a small humanoid robot via touch. We found that female participants conveyed emotions for a longer time, using more varied interaction and touching more regions on the robot’s body, compared to male participants. Several differences between emotions were found such that emotions could be classified by the valence of the emotion conveyed, by combining touch amount and duration. Overall, these results show high agreement with those reported for human–human affective tactile communication and could also have impact on the design and placement of tactile sensors on humanoid robots.

sted, utgiver, år, opplag, sider
Springer, 2018
Emneord
Tactile interaction, Affective touch, Human–robot interaction, Emotion encoding, Emotion decoding, Social emotions, Nao robot
HSV kategori
Forskningsprogram
Interaction Lab (ILAB); INF302 Autonoma intelligenta system
Identifikatorer
urn:nbn:se:his:diva-14563 (URN)10.1007/s12369-017-0446-3 (DOI)000445226600007 ()2-s2.0-85053554592 (Scopus ID)
Prosjekter
Design, textil och hållbar utveckling
Forskningsfinansiär
Region Västra Götaland
Tilgjengelig fra: 2017-12-07 Laget: 2017-12-07 Sist oppdatert: 2018-11-16bibliografisk kontrollert
Fast-Berglund, Å., Thorvald, P., Billing, E., Palmquist, A., Romero, D. & Weichhart, G. (2018). Conceptualizing Embodied Automation to Increase Transfer of Tacit knowledge in the Learning Factory. In: Ricardo Jardim-Gonçalves, João Pedro Mendonça, Vladimir Jotsov, Maria Marques, João Martins, Robert Bierwolf (Ed.), "Theory, Research and Innovation in Applications": 9th International Conference on Intelligent Systems 2018 (IS’18). Paper presented at 2018 International Conference on Intelligent Systems (IS), Funchal - Madeira, Portugal, September 25-27 2018 (pp. 358-364). IEEE, Article ID 8710482.
Åpne denne publikasjonen i ny fane eller vindu >>Conceptualizing Embodied Automation to Increase Transfer of Tacit knowledge in the Learning Factory
Vise andre…
2018 (engelsk)Inngår i: "Theory, Research and Innovation in Applications": 9th International Conference on Intelligent Systems 2018 (IS’18) / [ed] Ricardo Jardim-Gonçalves, João Pedro Mendonça, Vladimir Jotsov, Maria Marques, João Martins, Robert Bierwolf, IEEE, 2018, s. 358-364, artikkel-id 8710482Konferansepaper, Publicerat paper (Fagfellevurdert)
Abstract [en]

This paper will discuss how cooperative agent-based systems, deployed with social skills and embodied automation features, can be used to interact with the operators in order to facilitate sharing of tacit knowledge and its later conversion into explicit knowledge. The proposal is to combine social software robots (softbots) with industrial collaborative robots (co-bots) to create a digital apprentice for experienced operators in human- robot collaboration workstations. This is to address the problem within industry that experienced operators have difficulties in explaining how they perform their tasks and later, how to turn this procedural knowledge (knowhow) into instructions to be shared among other operators. By using social softbots and co-bots, as cooperative agents with embodied automation features, we think we can facilitate the ‘externalization’ of procedural knowledge in human-robot interaction(s). This enabled by the capabilities of social cooperative agents with embodied automation features of continuously learning by looking over the shoulder of the operators, and documenting and collaborating with them in a non-intrusive way as they perform their daily tasks. 

sted, utgiver, år, opplag, sider
IEEE, 2018
Serie
IEEE Intelligent Systems, ISSN 1541-1672, E-ISSN 1941-1294
Emneord
Embodied Automation, Agent-based Systems, Robot Systems, Collaborative Robots, Co-Bots, Software Robots, Softbots, Social Robots, Knowledge, Transfer, Tacit, Knowledge, Game-based, Activities, Motivation
HSV kategori
Forskningsprogram
Användarcentrerad produktdesign; Interaction Lab (ILAB); INF202 Virtual Ergonomics; INF302 Autonoma intelligenta system
Identifikatorer
urn:nbn:se:his:diva-16264 (URN)10.1109/IS.2018.8710482 (DOI)000469337900052 ()2-s2.0-85065958046 (Scopus ID)978-1-5386-7097-2 (ISBN)978-1-5386-7098-9 (ISBN)
Konferanse
2018 International Conference on Intelligent Systems (IS), Funchal - Madeira, Portugal, September 25-27 2018
Merknad

2018 Intelligent Systems: Theory, Research and Innovation in Applications, Madeira Island, Portugal 25-27 September 2018

Tilgjengelig fra: 2018-10-01 Laget: 2018-10-01 Sist oppdatert: 2020-01-08bibliografisk kontrollert
Organisasjoner
Identifikatorer
ORCID-id: ORCID iD iconorcid.org/0000-0002-6568-9342